- AI Answering Service /
- Mental health practices
Mental health practices 24/7 AI answering service & virtual receptionist
Explore our mental health practices AI answering service demo and call to hear Maya, an AI receptionist for an adult psychiatrist office, handle new patient intake, scheduling, fees, and discreet message-taking. Experience calm, one-question-at-a-time conversations with clear next steps for telehealth or in-person visits.
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Introducing ElevenAgents for mental health practices
AI Answering Service for Mental Health Practices
Capture complete, HIPAA-aware new patient intake and route callers to the right care path, with a structured summary ready for your EHR. Keep schedules full with automated booking, reminders, and self-serve reschedules that share telehealth links, forms, and copay expectations. Provide reliable after-hours triage with practice-specific crisis guidance, clear escalation to on-call clinicians or emergency services, and documented interactions for follow-up.
HIPAA-aware intake for new psychiatric patients
Collect demographics, insurance, preferred pharmacy, referral source, and presenting concerns, then route to the right service type (med management, therapy, IOP) with a structured summary for your EHR.
Reduce no-shows with automated scheduling and reminders
Offer appointment slots, confirm attendance, send pre-visit instructions (telehealth links, forms, copay expectations), and handle reschedules or cancellations without tying up front-desk staff.
After-hours triage with clear escalation paths
Answer urgent calls when the office is closed, provide practice-specific crisis guidance, and escalate to on-call clinicians or emergency services when risk signals appear, while documenting the interaction for follow-up.
The simplest platform for mental health practices AI virtual receptionists
Seamlessly connect your mental health practices AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your mental health practices AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common mental health practices questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your mental health practices AI answering service integrates with calendars, CRMs, and ticketing systems to complete mental health practices workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the mental health practices AI receptionist always speaks in a tone that matches your mental health practices brand identity.
Personalized service with total accuracy
Our mental health practices answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so mental health practices answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your mental health practices AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your mental health practices AI answering service launches faster with automatic settings sync.
Create your first mental health practices AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your mental health practices answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
