- AI Answering Service /
- Lenders
Lenders 24/7 AI answering service & virtual receptionist
Call our lenders AI answering service to hear a demo of an AI receptionist that greets callers, triages new loan and existing borrower needs, asks one question at a time, and routes to the right team. Experience realistic example conversations including warm transfers during business hours and callback scheduling after hours.
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Introducing ElevenAgents for lenders
AI answering built for lenders
Pre-qualify inbound borrowers with dynamic intake so only qualified leads reach your loan officers, while incomplete applications are logged for fast follow-up. Automate servicing calls like payment and payoff requests with identity verification, policy-safe answers, and smooth handoffs when account action is required. Win rate shoppers with instant, consistent explanations of rates, points, fees, and docs, then send application links and book callbacks to keep prospects moving forward.
Pre-qualify borrowers before they reach your loan officers
Answer inbound calls with dynamic intake that captures loan purpose, requested amount, property details, income range, credit band, and timeline. Route only qualified leads to the right team and log incomplete applications for fast follow-up.
Automate payment and payoff requests securely
Handle common servicing calls like payment due dates, autopay setup, payoff quote requests, and statement delivery. Verify caller identity, provide policy-safe answers, and hand off to an agent when account-specific action is needed.
Convert rate shoppers with instant, consistent answers
Respond immediately to questions about APR vs interest rate, points, fees, and documentation requirements. Offer next steps, send application links by SMS or email, and book callbacks with a licensed representative to keep leads from bouncing to competitors.
The simplest platform for lenders AI virtual receptionists
Seamlessly connect your lenders AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your lenders AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common lenders questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your lenders AI answering service integrates with calendars, CRMs, and ticketing systems to complete lenders workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the lenders AI receptionist always speaks in a tone that matches your lenders brand identity.
Personalized service with total accuracy
Our lenders answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so lenders answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your lenders AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your lenders AI answering service launches faster with automatic settings sync.
Create your first lenders AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your lenders answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
