- AI Answering Service /
- Credit unions
Credit unions 24/7 AI answering service & virtual receptionist
Try our credit unions AI answering service demo to experience Harper, a calm and security-conscious virtual receptionist for Redwood Community Credit Union that greets callers, identifies needs, and routes to the right help. Hear example conversations for transfers, hours, and callbacks, with urgent card loss or fraud guided to the proper next step.
Hey there! How can I...
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Introducing ElevenAgents for credit unions
AI answering built for credit unions
Give members secure account help without long hold times, with verified identity checks before sharing sensitive details. Automate loan and card payments, recurring transfers, and lost-card triage with fast next steps and smart routing to a live agent. Convert more membership and loan inquiries by qualifying callers, booking appointments, and sending follow-ups so every lead is tracked.
Secure account help without long hold times
Answer balance and transaction questions, guide members through card PIN resets, and explain loan payoff amounts using verified identity checks and safe-by-design flows before sharing sensitive details.
Automate payments, cards, and lost-card triage
Take loan and credit card payments, set up recurring transfers, and handle lost or stolen card calls by capturing key details, issuing immediate next steps, and routing urgent cases to a live agent with a complete summary.
Convert more loan and membership inquiries
Qualify new members and loan leads on the phone by collecting income, desired amount, and timeline, then book branch or call-center appointments and send follow-ups so every inquiry becomes a trackable opportunity.
The simplest platform for credit unions AI virtual receptionists
Seamlessly connect your credit unions AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your credit unions AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common credit unions questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your credit unions AI answering service integrates with calendars, CRMs, and ticketing systems to complete credit unions workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the credit unions AI receptionist always speaks in a tone that matches your credit unions brand identity.
Personalized service with total accuracy
Our credit unions answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so credit unions answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your credit unions AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your credit unions AI answering service launches faster with automatic settings sync.
Create your first credit unions AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your credit unions answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
