- AI Answering Service /
- Software companies
Software companies 24/7 AI answering service & virtual receptionist
Explore our software companies AI answering service demo to see how an AI receptionist like Riley Chen answers calls 24/7, clarifies intent, assesses urgency, and routes or captures complete messages for fast follow-up. Call to experience realistic example conversations for support, sales, billing, security, and more.
Hey there! How can I...
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Introducing ElevenAgents for software companies
AI Answering Service for Software Companies
Qualify inbound product interest with smart discovery questions, then route callers to Sales, Customer Success, or Support with a structured summary. Instantly resolve common technical and account requests like pricing, trials and demos, SSO onboarding basics, billing, and known-issue updates, escalating only when needed with context. Capture every after-hours call and book meetings in real time with confirmations and CRM notes so global prospects never hit voicemail.
Qualify inbound product interest and route to the right rep
The AI answering service asks discovery questions like company size, tech stack, timeline, budget range, and use case, then routes calls to Sales, Customer Success, or Support with a structured summary so your team starts every conversation with context.
Resolve common technical and account requests instantly
Automatically handle repetitive questions such as pricing tiers, trial and demo requests, SSO and onboarding basics, billing and invoices, and known-issue status updates. Escalate only when needed and pass along caller details, logs, and steps already tried.
Capture every after-hours call and book meetings in real time
Answer 24/7 for global prospects, collect requirements, and schedule demos or implementation calls on the spot. Send confirmations, create CRM notes, and ensure no high-intent lead goes to voicemail.
The simplest platform for software companies AI virtual receptionists
Seamlessly connect your software companies AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your software companies AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common software companies questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your software companies AI answering service integrates with calendars, CRMs, and ticketing systems to complete software companies workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the software companies AI receptionist always speaks in a tone that matches your software companies brand identity.
Personalized service with total accuracy
Our software companies answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so software companies answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your software companies AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your software companies AI answering service launches faster with automatic settings sync.
Create your first software companies AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your software companies answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
