AI Call Center and Contact Center Automation
Human-like voice agents that resolve calls, scale support, and drive revenue.

Introducing ElevenAgents for call centers
Better customer outcomes, lower cost to serve
Omnichannel agents span the full customer service journey. Helping your team deliver better CX at lower cost, without compromising on resolution quality.
Improve customer satisfaction
AI-powered voice agents handle inbound calls with sub-second latency and real emotional awareness. Resolving routine queries instantly across voice, chat, and phone.
Reduce cost per interaction
Automate the majority of inbound and outbound call volume so your human team focuses on complex, high-value conversations that require judgment.
Deploy with enterprise-grade security
SOC 2 Type II, HIPAA, GDPR, and PCI DSS L1 certified, with zero retention mode, VPC deployment, and end-to-end encryption for every interaction.
Conversational agents for every call center workflow
Deploy ai-powered agents tailored to your call type, customer segment, and compliance environment. No matter how specific the workflow.

Hours of conversations every month
One platform for every call center workflow
Connect to your operating systems and deploy across all voice and digital channels. All from one ai-powered platform.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.






One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Monitor, optimize, and stay compliant
Enterprise-ready analytics, training, and governance for ai-powered contact centers.
Automate lead outreach and qualification
Launch outbound campaigns that qualify leads, book demos, or nurture prospects. Agents detect voicemails, reschedule callbacks, and sync outcomes to your CRM.
Accelerate collections and servicing workflows
Agents verify identity, negotiate payments, and capture promises-to-pay with compliant scripting. Firms see 60% more efficient collections.
Run predictive and power dialing at scale
Upload call lists, set pacing logic, and let agents dial in parallel. Boosting answer rates and qualified leads without manual dialing.
Emotionally aware voice agents for every call
Emotionally expressive, AI-powered conversational agents adapt to real customer emotion. Guiding every call toward resolution, even when the stakes are highest.
Expressive, natural voices
Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones your customers trust most.
Sub-second latency
Natural, real-time voice interactions without awkward pauses. So conversations flow naturally on every call.
Multilingual support
Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to fast, effective resolution.
Enterprise-grade security and infrastructure at scale

Get started with AI-powered call agents today
Build in the platform
Configure call flows, connect your CRM and telephony, and go live in days. No code required.

Integrate via API
Embed AI call agents into your stack via our Conversational AI API. With full control over voice, LLM, and call logic.

Frequently asked questions

Hey, how can I help...
AI Appointment Setting & Lead Follow-UpAI Appointment Setting & Lead Follow-Up
Automate lead follow-up and appointment scheduling with human-like AI agents that engage, qualify, and book meetings in real time.

Hey, how can I help...
Clinic, Practice & Medical Office Answering ServiceClinic, Practice & Medical Office Answering Service
Deliver 24/7 patient support, automate scheduling, and ensure HIPAA-compliant communication with natural, human-sounding voice agents.

Hey, how can I help...
HIPAA-Compliant Medical Answering ServiceHIPAA-Compliant Medical Answering Service
Provide 24/7 patient support with a secure, HIPAA-compliant answering service that reduces wait times, prevents missed calls, and protects PHI.

Hey, how can I help...
Bilingual & Multilingual Reception ServicesBilingual & Multilingual Reception Services
Always-on bilingual reception powered by human-sounding AI agents that answer every call, in every language.

Hey, how can I help...
Real-Estate Lead Gen & Batch Calling with AIReal-Estate Lead Gen & Batch Calling with AI
Automate real-estate prospecting and lead generation with natural AI voice agents that convert more leads at a fraction of the cost.

Hey, how can I help...
Virtual Receptionist for Law Firms & LawyersVirtual Receptionist for Law Firms & Lawyers
Never miss a client call again. Elevate your law firm’s responsiveness with an AI-powered virtual receptionist designed for legal workflows.

Hey, how can I help...
Healthcare & Hospital Answering ServiceHealthcare & Hospital Answering Service
Deliver 24/7 patient care continuity with HIPAA-compliant, intelligent voice agents that triage, route, and respond instantly.

Hey, how can I help...
Real-Estate Answering Service for Agents & BrokersReal-Estate Answering Service for Agents & Brokers
AI-powered answering service for real estate professionals that captures every call, qualifies leads, and delivers 24/7 availability without the overhead.

Hey, how can I help...
After-Hours & 24/7 Medical Answering ServiceAfter-Hours & 24/7 Medical Answering Service
Always-on, HIPAA-compliant voice agents that manage patient calls, triage needs, and schedule appointments—so you never miss critical care after hours.

Hey, how can I help...
Law-Firm & Law-Office Answering ServiceLaw-Firm & Law-Office Answering Service
Never miss a client call. Our AI voice agents deliver professional, on-brand answering for law firms—handling intake, scheduling, payments, and follow-ups with human-like accuracy.

Hey, how can I help...
moversMovers AI answering service
Call our movers AI answering service to experience a calm, organized virtual receptionist demo that asks one question at a time, confirms key move details, and routes you to the right next step for quotes, availability, or booking help. Try example conversations for residential or small-business moves and see how follow-ups and callbacks are handled clearly.

Hey, how can I help...
healthcareHealthcare Chatbots
Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.