Hi, I need to schedule my annual checkup
AI-powered medical office answering service for clinics and practices
Deliver 24/7 patient support, automate scheduling, and ensure HIPAA-compliant communication with natural, human-sounding voice agents.
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MedAssist
Handle inbound patient calls, intake, pre-visit checklists, and appointment scheduling. Integrated with your EMR and practice management system.
Handle inbound patient calls, intake, pre-visit checklists, and appointment scheduling. Integrated with your EMR and practice management system.
MedAssist
Answer every call outside business hours, route urgent messages to on-call staff, and capture non-urgent requests for next-day follow-up. With no voicemail backlog.
Manage refill requests, prior authorization follow-ups, and medication reminders. Logged directly to your EMR or pharmacy system in real time.
Automate routine billing questions, payment confirmations, co-pay explanations, and balance checks while maintaining full compliance with healthcare data standards.
Automate appointment confirmations, insurance pre-checks, treatment follow-ups, and recall reminders. Reducing front-desk call volume and missed appointments.
Scale instantly during flu season, open enrollment, or after-hours spikes. Ensuring no call is lost and every patient reaches the right response without a queue.
One brain across channels
Design once, deploy everywhere including chat, phone, email and WhatsApp.
Tightly integrated
Connect your CCaaS, ticketing and CRM for record sync and human handoffs.
Deterministic workflows
Protect high-risk data by gating agent access with deterministic steps.
Enterprise-grade security and infrastructure at scale
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Data is encrypted in transit and at rest, with support for SOC 2, HIPAA, and GDPR compliance. Regional Data Residency and Zero Retention modes are available for stricter data control.
Set granular team permissions and collaborate across the company by sharing voices, assets, and resources across your agents and content production pipeline.
Our team ensures a smooth launch and keeps your operations running reliably, delivering uninterrupted performance and peace of mind.
Create your agent
Deploy an AI answering agent for your clinic in minutes. No engineering required. Configure call flows and go live.
Integrate via API
Embed AI-powered answering into your EMR, practice management platform, or telephony stack via our APIs and SDKs.
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