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ElevenAgents

HIPAA-compliant medical answering service powered by AI voice agents

Provide 24/7 patient support with a secure, HIPAA-compliant answering service that reduces wait times, prevents missed calls, and protects PHI.

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HIPAA-compliant AI answering service

Deliver patient trust and compliance without compromising speed

Our AI voice agents give healthcare organizations a HIPAA-compliant answering service that responds instantly, routes calls intelligently, and safeguards patient data at every step.

Improve patient satisfaction

Answer every patient call instantly across voice and chat. Triaging urgency, capturing messages, and routing to the right provider without putting patients on hold.

Reduce staff workload

Automate repetitive patient interactions like scheduling, prescription requests, and FAQs. Freeing healthcare teams to focus on care delivery, not call queues.

Meet healthcare compliance requirements

HIPAA-certified with BAAs available, Zero Retention Mode, VPC deployment, and end-to-end encryption. So PHI never needs to leave your infrastructure.

Conversational agents for every healthcare setting

Deploy AI-powered answering agents tailored to your practice type, patient population, and compliance environment. No matter how specific the workflow.

MedAssist
I need to schedule my follow-up appointment
found slots
0,000,000

Hours of conversations every month

One platform for every healthcare workflow

Connect to your EHR, scheduling tools, and communication stack. And deploy across all voice and digital channels from one platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Never miss a patient call again

Deliver real-time patient responses with 24/7 AI-powered voice triage that scales to meet demand.

AI-powered voice triage and routing

Calls are answered instantly, triaged based on urgency, and routed to the right care provider or department. Agents identify emergencies, capture messages, and trigger follow-ups securely.

24/7 coverage with hybrid live and AI model

Combine AI precision with live-agent empathy. During high volumes or after-hours, ElevenLabs AI handles calls autonomously and escalates when human input is required.

Reduced staff workload and faster response times

By automating repetitive patient interactions. Like scheduling, prescription requests, or FAQs. Healthcare teams save time and maintain a consistent standard of care.

Emotionally aware voice agents for healthcare

Emotionally expressive conversational agents adapt to real patient emotion. Guiding every conversation toward better care, even when the stakes are highest.

Expressive, natural voices

Choose from 10,000+ expressive voices. Or clone yours. To match the accents and tones patients trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow the way patients expect them to.

Multilingual support

Support patients in 70+ languages with consistent tone and clarity. So language is never a barrier to care access.

Enterprise-grade security and infrastructure at scale

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Build your AI-powered answering agent

Configure triage logic, escalation rules, and EHR integrations visually. Then go live in days, not months.

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Integrate via API or SDK

Connect AI voice agents to your healthcare systems via secure APIs and SDKs. HIPAA-compliant, with data residency.

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Frequently asked questions

  • Hey, how can I help...

    Lead Qualification

    Launch natural, human-sounding agents in 32 languages that engage, screen, and route prospects in real time - cutting speed-to-lead to seconds.

    Lead Qualification

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    Customer Support

    From account queries to refund requests, our multilingual, human-sounding agents deliver faster resolutions with enterprise-grade reliability.

    Customer Support

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    Agents Integrations

    Get rid of repetitive code. We've built over 400 pre-configured integrations to help you connect your conversational AI voice agent to all types of systems.

    Agents Integrations

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    Conversational AI

    Deploy natural, expressive conversations in minutes. ElevenLabs delivers sub-100 ms latency, 32+ languages, and enterprise-grade security. Power dialogue that feels real, across voice and chat.

    Conversational AI

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