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ElevenAgents

Banking Chatbot: Benefits, Use Cases and Top Providers

AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

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Appeler un agent
Recevoir un appel
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

Découvrez les chatbots pour banking par ElevenAgents

The banking chatbot that works like your best agent

AI voice and chat agents that resolve account inquiries, guide customers through transactions, and escalate to human agents when needed. Without sacrificing the trust customers expect from their bank.

Resolve more, staff less

Handle balance inquiries, payment questions, card controls, and statement requests without routing every call to a human agent. So your team focuses on complex, high-value interactions.

Available around the clock

Serve customers at 3am on a Sunday the same way you serve them at noon on a Monday. With consistent, accurate, on-brand responses across voice, web chat, and messaging, in 70+ languages.

Built for financial compliance

Every interaction is logged and transcribed for audit trails. Disclosure scripting, PCI-aware architecture, hallucination guardrails, and data residency options keep your compliance team confident.

Créez votre chatbot une fois, utilisez-le partout

Échangez avec vos clients là où ils se trouvent, tout en gardant une vue sur chaque conversation depuis un seul tableau de bord, sans changer de canal.

Foreground

Une seule plateforme pour chaque workflow banking

Connectez-vous à vos systèmes et personnalisez votre chatbot pour qu’il suive exactement vos procédures.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Intégrez facilement avec les outils que vous utilisez déjà

Connect your banking chatbot to your contact center, CRM, and telephony systems - so agents access live account data, route calls correctly, and hand off to human agents without switching platforms.

Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Intégrez ElevenLabs Agents avec GenesysIntégrez ElevenLabs Agents avec Genesys
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Intégrez ElevenLabs Agents avec SalesforceIntégrez ElevenLabs Agents avec Salesforce
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Intégrez ElevenLabs Agents avec TwilioIntégrez ElevenLabs Agents avec Twilio
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Intégrez ElevenLabs Agents avec ZendeskIntégrez ElevenLabs Agents avec Zendesk
SIP Trunking

Bridge your existing telephony infrastructure with our real-time Conversational AI platform for seamless voice agent deployment

Intégrez ElevenLabs Agents avec SIP TrunkingIntégrez ElevenLabs Agents avec SIP Trunking
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Intégrez ElevenLabs Agents avec StripeIntégrez ElevenLabs Agents avec Stripe
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Intégrez ElevenLabs Agents avec ServiceNowIntégrez ElevenLabs Agents avec ServiceNow
Voir tout

Des chatbots banking qui comprennent les émotions et le contexte

Les chatbots expressifs s’adaptent aux émotions réelles des clients et guident chaque échange vers une meilleure issue, même dans les situations délicates.

Des conversations naturelles et humaines

Offrez à votre chatbot une voix réaliste en quelques secondes. Contrôlez le ton pour qu’il puisse désamorcer, guider et rassurer vos clients, même sous pression.

Transferts rapides et riches en contexte

Définissez des règles d’escalade pour les cas complexes, puis transférez à un humain. L’historique complet du chat est synchronisé avec votre CCaaS, CRM et outils de ticketing pour un passage fluide.

Human hand-off

Natural, low-latency voice conversations

Sub-300ms response latency and turn-by-turn interruption handling create conversations that feel human. So customers don't abandon before they get an answer.

API-connected account access

Connect agents to your core banking APIs, CRM, and payment systems via webhooks and tool-calling. So responses use real account data, not canned scripts.

Intelligent escalation with full context

When a conversation needs a human, the agent hands off with complete context. So customers never repeat themselves and agents start the call already informed.

Guardrails and topic scoping

Restrict agents to approved topics, hardcode required disclosures, and apply content moderation rules. Preventing hallucinated financial advice before it reaches a customer.

Audit-ready transcripts and analytics

Every interaction is logged, transcribed, and searchable. Supporting QA reviews, regulatory recordkeeping, and containment rate tracking across your full deployment.

Custom branded voice persona

Design a voice that matches your bank's tone, accent, and pacing. So every automated interaction reinforces the identity your customers already trust.

Sécurité et infrastructure de niveau entreprise à grande échelle

Foreground

Créez votre premier chatbot banking

Créez sur la plateforme

Concevez, testez et déployez votre chatbot banking depuis un tableau de bord intuitif, sans coder.

Créer un chatbotContacter les ventes
Create Agent

Construire avec l’API

Intégrez le chatbot à vos propres applications grâce à notre API REST et nos SDK pensés pour les développeurs.

Obtenir une clé APILire la documentation
Create Agent APIs

Questions fréquentes

Découvrez toutes les possibilités de nos chatbots

  • Salut, comment puis-je vous aider...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

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    Call center

    Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

    call center

  • Salut, comment puis-je vous aider...

    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

    small business

  • Salut, comment puis-je vous aider...

    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

    event management

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    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce

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    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b

  • Salut, comment puis-je vous aider...

    Airlines

    Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

    airlines

  • Salut, comment puis-je vous aider...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • Salut, comment puis-je vous aider...

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Salut, comment puis-je vous aider...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Salut, comment puis-je vous aider...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Salut, comment puis-je vous aider...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Salut, comment puis-je vous aider...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Salut, comment puis-je vous aider...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Salut, comment puis-je vous aider...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

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    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Salut, comment puis-je vous aider...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • Salut, comment puis-je vous aider...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

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    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

La plateforme de voix IA la plus réaliste

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