ElevenAgents 智能接听服务全新上线
AI 接听服务不错失任何商机
全渠道 AI 前台覆盖完整客户互动,帮助团队以更低成本提供更优服务,对话质量不打折。
提升来电满意度
用真实自然的语音问候每位来电者,实时采集信息,并通过语音、聊天和短信提供解答。亚秒级延迟,无需等待。
降低单次通话成本
几秒内处理大量重复请求,如订单查询、账单问题和预约安排。单次通话成本最多可降低 66%。
企业级信任部署
通过 SOC 2 Type II、ISO 27001、HIPAA、PCI DSS L1 和 GDPR 认证。内置零数据保留模式、VPC 部署和端到端加密。
适用于各类通话流程的对话式智能体
按通话类型、客户群和业务环境定制 AI 接听智能体,无论流程多细分都能适配。

每月数小时对话
一站式通话流程平台
连接操作系统,一站式部署到所有语音和数字渠道。
全渠道统一智能
一次设计,随处部署,覆盖聊天、电话、邮件和 WhatsApp。
全渠道统一智能
一次设计,随处部署,覆盖聊天、电话、邮件和 WhatsApp。
深度集成
连接 CCaaS、工单和 CRM,实现数据同步与人工转接。
可控工作流
通过可控步骤限制智能体访问,保护高风险数据。






全渠道统一智能
一次设计,随处部署,覆盖聊天、电话、邮件和 WhatsApp。
专为关键客户互动打造
ElevenAgents 服务小微企业、专业服务公司和企业联络中心。
智能来电分流与调度
自动将来电转接到合适位置或处理预约,集成日历和 CRM,节省时间。
自定义问候语与自然回复
设置品牌话术,让智能体用贴合企业形象的人声与客户交流。
实时通知与数据看板
通过即时提醒、通话摘要和报告,随时掌握运营表现和投资回报。
为小企业打造情感感知语音智能体
情感表达型智能体可感知真实来电情绪,像优秀坐席一样与每位客户建立联系,每一次互动都影响客户对你的印象。
富有表现力的自然音色
可选 10,000 多种富有表现力的音色(或克隆自己的声音),匹配客户信任的口音和语调。
亚秒级延迟
自然流畅的实时语音互动,无尴尬停顿,让对话顺畅进行。
多语言支持
支持 70 多种语言,语调统一、表达清晰,消除语言障碍,提升服务体验。
企业级安全与大规模基础设施

简单上手,强大实用
常见问题
AI 前台可接听所有来电,专业问候客户,处理预约和基础咨询。即使非工作时间也不会漏接电话,让团队专注核心工作,无需频繁被打断。
是的。AI 接听服务远低于全职前台的成本,按用量计费,灵活适应企业发展需求。
当然可以。可自选音色、语调和问候风格,贴合品牌形象。许多小企业通过定制 AI 前台,打造专业一致的第一印象。
可以。虚拟前台可预约、管理日程并记录详细留言,还能发送通知或将信息同步到 CRM,避免遗漏客户咨询。
可以。AI 支持 70 多种语言,通话中也可切换,适合服务多元客户群的小企业。
不会。AI 前台主要处理常规和高频来电,确保不遗漏重要信息。需要时可将客户转接给人工同事,并同步全部上下文。
系统具备企业级安全,包括加密、GDPR 合规和可选零留存模式。小企业也能享受大企业信赖的同等保护。
大多数小企业几天内即可上线。配置简单,日历、CRM 和电话系统均可即插即用。
通常能减少漏接电话,提升预约量和客户满意度。有企业反馈通话处理速度提升 50%,首次解决率翻倍。

你好,有什么可以帮忙的…
FloristsFlorists
Try our Florists AI answering service and call a demo virtual receptionist who sounds like a real flower shop front desk, asking one clear question at a time and reading back key details. Explore example conversations for delivery, pickup, sympathy, events, and quick hours or pricing questions.

你好,有什么可以帮忙的…
Gutter CompaniesGutter Companies
Call our Gutter Companies AI answering service demo to experience an AI receptionist that stays calm and organized, asks one question at a time, and confirms your name, callback number, address, and issue. It triages urgent leaks or overflow, gathers details for cleaning, repairs, or new installs, and sets clear next steps for scheduling or a callback.

你好,有什么可以帮忙的…
Flooring ContractorsFlooring Contractors
Call our Flooring Contractors AI answering service to experience a demo virtual receptionist that handles estimate requests, scheduling, and urgent water-damage triage with calm, one-question-at-a-time guidance. It captures your details and confirms the next step for a smooth handoff to the flooring team.

你好,有什么可以帮忙的…
Event PlanningEvent Planning
Try our Event Planning AI answering service demo to call a warm, organized AI receptionist for Willow & Pine Events and hear realistic intake, summaries, and clear next steps. Experience how a virtual receptionist can triage new inquiries, existing clients, vendors, or urgent event-day issues and capture the right details for follow-up.

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EducationEducation
Try our Education AI answering service to experience a warm, professional demo receptionist for a K through 8 academy, handling admissions, attendance, billing, and general inquiries with clear next steps. Call to hear how an AI receptionist can answer questions, route callers during business hours, or take complete messages after hours for a prompt callback.

你好,有什么可以帮忙的…
ConsultantsConsultants
Explore our Consultants AI answering service demo and call to experience Renee, a calm and efficient AI receptionist who triages inquiries, captures structured intake details, and confirms the next step for Northbridge Consulting Group. Get a feel for a professional virtual receptionist that keeps calls organized and privacy-minded without overpromising.

你好,有什么可以帮忙的…
E-commerceE-commerce
Experience a demo virtual receptionist built for online retail support, guiding callers through order status, returns, address changes, billing questions, and clean escalations with clear next steps. Try our E-commerce AI answering service to hear efficient, calm call handling in action, 24/7.

你好,有什么可以帮忙的…
CybersecurityCybersecurity
Try our Cybersecurity AI answering service and call to experience a calm, security-minded virtual receptionist that quickly triages incidents, support, and sales using one-question-at-a-time intake. Collect only non-sensitive details, confirm next steps, and route you to the right Northbridge Cyber Defense path fast.

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Collections & Payment RemindersCollections & Payment Reminders
Try our Collections & Payment Reminders AI answering service demo to experience Renee, an AI receptionist for Cedar Valley Health Network Billing Support, handling inbound billing calls with calm, privacy-first guidance. Call to practice pay-now requests, payment plans, disputes, receipts, and callback scheduling with clear next steps and identity verification before account details.

你好,有什么可以帮忙的…
Call CentersCall Centers
Experience our Call Centers AI answering service demo and talk with Casey, a calm AI receptionist who answers fast, triages your needs, and routes you to the right department or captures a complete message for follow-up. Try sample conversations for billing, tech support, sales, cancellations, and general support with clear next steps.

你好,有什么可以帮忙的…
car dealershipsCar dealerships
Try our car dealerships AI answering service demo to hear a friendly virtual receptionist greet callers, route them to Sales, Service, Parts, or Finance, and take complete callback messages when a transfer cannot go through. Call in to experience concise, one-question-at-a-time conversations, hours and location help, and clear next steps.

你好,有什么可以帮忙的…
Auto Repair ShopsAuto Repair Shops
Try our Auto Repair Shops AI answering service demo and call to hear a calm virtual receptionist handle scheduling, shop info, and urgent triage with clear next steps. Experience how it gathers the right vehicle and contact details and routes messages for timely callbacks.

你好,有什么可以帮忙的…
BanksBanks
Experience a realistic call demo with the Banks AI answering service, a security-first AI receptionist that greets callers, identifies their needs, prioritizes urgent fraud or lost-card situations, and routes or captures messages for follow-up. Professional, calm, and discreet, it offers clear general info and step-by-step help without asking for sensitive data.

你好,有什么可以帮忙的…
BarbershopBarbershop
Try our Barbershop AI answering service demo to call Nico, a friendly AI receptionist for Cedar & Steel Barbershop, and hear how it handles booking requests, FAQs, and messages with clear next steps. Experience realistic example conversations that keep calls short, confirm key details, and set expectations for staff follow-up when needed.

你好,有什么可以帮忙的…
towing companyTowing company
Try our towing company AI answering service and call the demo receptionist to hear calm, dispatch-ready intake with safety-first questions, clear next steps, and realistic expectations. Experience how an AI receptionist captures location, vehicle details, and callback info for a smooth handoff to dispatch 24/7.

你好,有什么可以帮忙的…
Appliance Repair IndustryAppliance Repair Industry
Experience an Appliance Repair Industry AI answering service that acts like a calm, organized virtual receptionist, guiding callers through safety triage, service intake, and scheduling requests with clear next steps. Call the demo to hear realistic conversations for new repairs, reschedules, status updates, pricing, warranty, and parts questions.

你好,有什么可以帮忙的…
tutoring servicesTutoring services
Call our tutoring services AI answering service to experience a demo conversation with Riley Carter, an AI receptionist who answers questions, gathers key details, and helps schedule next steps for BrightPath Tutoring & Test Prep. Get clear guidance on subjects, test prep, hours, location, and callback options in a calm, organized phone-style flow.

你好,有什么可以帮忙的…
pediatriciansPediatricians
Try our pediatricians AI answering service demo and call to hear Mia, a warm, calm AI receptionist for BrightSteps Pediatrics handle scheduling, clinic info, and parent messages with clear next steps. Experience how she screens for urgent concerns, captures key details, and routes after-hours calls to the on-call nurse/provider line.

你好,有什么可以帮忙的…
software companiesSoftware companies
Explore our software companies AI answering service demo to see how an AI receptionist like Riley Chen answers calls 24/7, clarifies intent, assesses urgency, and routes or captures complete messages for fast follow-up. Call to experience realistic example conversations for support, sales, billing, security, and more.

你好,有什么可以帮忙的…
startupsStartups
Explore our startups AI answering service demo and call Riley, the AI receptionist for Northstar Labs, to experience friendly, efficient call triage, warm transfers during business hours, and clear message-taking after hours. See how an AI receptionist or virtual receptionist keeps your startup from missing sales, support, billing, and partnership calls.


