ElevenAgents 实现 24/7 全天候接听
AI 前台,随时在线
AI 电话智能体全天候提供自然、接近真人的对话,让业务 24 小时不间断,无需额外人力成本。
提升来电满意度
基于行业领先的语音 AI,智能体声音自然、富有同理心且具备上下文理解能力。全天候赢得来电者信任。
降本增效,服务不减
相比传统前台,成本最多可降低 66%,同时可同时处理数千通电话。无语音信箱、无排队、无漏接线索。
几天内即可上线
用可视化流程搭建器设计通话流程,连接 CRM 和日历,快速上线。无需漫长 IT 项目或依赖外部服务。
适用于所有接听流程的对话式智能体
根据通话类型、企业规模和运营时间,灵活部署 AI 智能体,满足各种流程需求。

每月数小时对话
一站式平台,覆盖所有接听流程
连接业务系统,覆盖所有语音和数字渠道,统一平台集中管理。
全渠道统一智能
一次设计,覆盖聊天、电话、邮件和 WhatsApp 等所有渠道。
全渠道统一智能
一次设计,覆盖聊天、电话、邮件和 WhatsApp 等所有渠道。
深度集成
连接 CCaaS、工单和 CRM,实现数据同步与人工接力。
可控流程
通过可控流程限制智能体访问,保护高风险数据。






全渠道统一智能
一次设计,覆盖聊天、电话、邮件和 WhatsApp 等所有渠道。
面向真实业务场景的先进 AI 能力
ElevenAgents 的每项能力都能应对真实通话量,从单条夜间热线到数千通来电。
自然语言理解
AI 能理解口音、俚语和意图。无需死板脚本或决策树,跨行业提供准确、相关的答案。
自定义通话流程与话术
用可视化流程搭建器设计通话体验,或选择成熟模板。随时可更新,无需工程师支持。
CRM 与日历集成
通过 API 连接 Salesforce、HubSpot、Google Calendar、Zapier 等系统,实时同步线索、记录通话、安排日程。
为每位来电者提供情感感知的语音智能体
具备情感表达的对话式智能体能感知来电者情绪,引导每次对话顺利解决,即使遇到焦虑或紧急情况。
富有表现力的自然音色
可选 10,000 多种富有表现力的音色(或克隆专属声音),匹配来电者最信任的语调和口音。
亚秒级延迟
自然、实时的语音互动,无尴尬停顿。对话顺畅,符合来电者预期。
多语言支持
支持 70 多种语言,语调清晰一致。让语言不再成为解决问题的障碍。
企业级安全与大规模基础设施

立即体验 AI 24/7 全天候接听
常见问题
虚拟呼叫中心智能体是 AI 驱动的语音智能体,可处理呼入和呼出客户电话。能完成账单、订单查询、密码重置等常规请求,复杂问题则带上下文转接人工。
AI 智能体可同时处理数千通电话,无需等待。高峰、促销或突发流量时,始终保持服务一致,这也是纯人工团队难以实现的。
支持。语音 AI 智能体支持 70 多种语言,实时识别并切换。全球联络中心无需分语言队列即可服务多元客户。
完全可以。可连接 Twilio 等电话服务商或 SIP 系统,并集成 Salesforce、HubSpot 等 CRM。可实时记录通话、获取账户数据、更新信息。
不会。虚拟呼叫中心智能体可分流重复问题,协助团队扩展。当需要人工时,AI 会顺畅转接并同步通话内容,客户无需重复说明。
部署支持 SOC 2、GDPR、HIPAA 合规。支持欧盟数据驻留、加密存储和零保留模式,保护敏感数据,满足严格监管要求。
支持。呼入场景包括支持和常见问答,呼出可用于回访、催收和续约。AI 智能体可在同一平台扩展所有功能。
大多数企业几天内即可上线。预置集成、流程设计工具和 SDK,轻松搭建 AI 联络中心,无需漫长 IT 项目。
通常可实现更快的问题解决、更低单次通话成本和更高满意度。有的企业首呼转化率提升 35%,通话成本降低高达 66%。

你好,有什么可以帮忙的…
FloristsFlorists
Try our Florists AI answering service and call a demo virtual receptionist who sounds like a real flower shop front desk, asking one clear question at a time and reading back key details. Explore example conversations for delivery, pickup, sympathy, events, and quick hours or pricing questions.

你好,有什么可以帮忙的…
Gutter CompaniesGutter Companies
Call our Gutter Companies AI answering service demo to experience an AI receptionist that stays calm and organized, asks one question at a time, and confirms your name, callback number, address, and issue. It triages urgent leaks or overflow, gathers details for cleaning, repairs, or new installs, and sets clear next steps for scheduling or a callback.

你好,有什么可以帮忙的…
Flooring ContractorsFlooring Contractors
Call our Flooring Contractors AI answering service to experience a demo virtual receptionist that handles estimate requests, scheduling, and urgent water-damage triage with calm, one-question-at-a-time guidance. It captures your details and confirms the next step for a smooth handoff to the flooring team.

你好,有什么可以帮忙的…
Event PlanningEvent Planning
Try our Event Planning AI answering service demo to call a warm, organized AI receptionist for Willow & Pine Events and hear realistic intake, summaries, and clear next steps. Experience how a virtual receptionist can triage new inquiries, existing clients, vendors, or urgent event-day issues and capture the right details for follow-up.

你好,有什么可以帮忙的…
EducationEducation
Try our Education AI answering service to experience a warm, professional demo receptionist for a K through 8 academy, handling admissions, attendance, billing, and general inquiries with clear next steps. Call to hear how an AI receptionist can answer questions, route callers during business hours, or take complete messages after hours for a prompt callback.

你好,有什么可以帮忙的…
ConsultantsConsultants
Explore our Consultants AI answering service demo and call to experience Renee, a calm and efficient AI receptionist who triages inquiries, captures structured intake details, and confirms the next step for Northbridge Consulting Group. Get a feel for a professional virtual receptionist that keeps calls organized and privacy-minded without overpromising.

你好,有什么可以帮忙的…
E-commerceE-commerce
Experience a demo virtual receptionist built for online retail support, guiding callers through order status, returns, address changes, billing questions, and clean escalations with clear next steps. Try our E-commerce AI answering service to hear efficient, calm call handling in action, 24/7.

你好,有什么可以帮忙的…
CybersecurityCybersecurity
Try our Cybersecurity AI answering service and call to experience a calm, security-minded virtual receptionist that quickly triages incidents, support, and sales using one-question-at-a-time intake. Collect only non-sensitive details, confirm next steps, and route you to the right Northbridge Cyber Defense path fast.

你好,有什么可以帮忙的…
Collections & Payment RemindersCollections & Payment Reminders
Try our Collections & Payment Reminders AI answering service demo to experience Renee, an AI receptionist for Cedar Valley Health Network Billing Support, handling inbound billing calls with calm, privacy-first guidance. Call to practice pay-now requests, payment plans, disputes, receipts, and callback scheduling with clear next steps and identity verification before account details.

你好,有什么可以帮忙的…
Call CentersCall Centers
Experience our Call Centers AI answering service demo and talk with Casey, a calm AI receptionist who answers fast, triages your needs, and routes you to the right department or captures a complete message for follow-up. Try sample conversations for billing, tech support, sales, cancellations, and general support with clear next steps.

你好,有什么可以帮忙的…
car dealershipsCar dealerships
Try our car dealerships AI answering service demo to hear a friendly virtual receptionist greet callers, route them to Sales, Service, Parts, or Finance, and take complete callback messages when a transfer cannot go through. Call in to experience concise, one-question-at-a-time conversations, hours and location help, and clear next steps.

你好,有什么可以帮忙的…
Auto Repair ShopsAuto Repair Shops
Try our Auto Repair Shops AI answering service demo and call to hear a calm virtual receptionist handle scheduling, shop info, and urgent triage with clear next steps. Experience how it gathers the right vehicle and contact details and routes messages for timely callbacks.

你好,有什么可以帮忙的…
BanksBanks
Experience a realistic call demo with the Banks AI answering service, a security-first AI receptionist that greets callers, identifies their needs, prioritizes urgent fraud or lost-card situations, and routes or captures messages for follow-up. Professional, calm, and discreet, it offers clear general info and step-by-step help without asking for sensitive data.

你好,有什么可以帮忙的…
BarbershopBarbershop
Try our Barbershop AI answering service demo to call Nico, a friendly AI receptionist for Cedar & Steel Barbershop, and hear how it handles booking requests, FAQs, and messages with clear next steps. Experience realistic example conversations that keep calls short, confirm key details, and set expectations for staff follow-up when needed.

你好,有什么可以帮忙的…
towing companyTowing company
Try our towing company AI answering service and call the demo receptionist to hear calm, dispatch-ready intake with safety-first questions, clear next steps, and realistic expectations. Experience how an AI receptionist captures location, vehicle details, and callback info for a smooth handoff to dispatch 24/7.

你好,有什么可以帮忙的…
Appliance Repair IndustryAppliance Repair Industry
Experience an Appliance Repair Industry AI answering service that acts like a calm, organized virtual receptionist, guiding callers through safety triage, service intake, and scheduling requests with clear next steps. Call the demo to hear realistic conversations for new repairs, reschedules, status updates, pricing, warranty, and parts questions.

你好,有什么可以帮忙的…
tutoring servicesTutoring services
Call our tutoring services AI answering service to experience a demo conversation with Riley Carter, an AI receptionist who answers questions, gathers key details, and helps schedule next steps for BrightPath Tutoring & Test Prep. Get clear guidance on subjects, test prep, hours, location, and callback options in a calm, organized phone-style flow.

你好,有什么可以帮忙的…
pediatriciansPediatricians
Try our pediatricians AI answering service demo and call to hear Mia, a warm, calm AI receptionist for BrightSteps Pediatrics handle scheduling, clinic info, and parent messages with clear next steps. Experience how she screens for urgent concerns, captures key details, and routes after-hours calls to the on-call nurse/provider line.

你好,有什么可以帮忙的…
software companiesSoftware companies
Explore our software companies AI answering service demo to see how an AI receptionist like Riley Chen answers calls 24/7, clarifies intent, assesses urgency, and routes or captures complete messages for fast follow-up. Call to experience realistic example conversations for support, sales, billing, security, and more.

你好,有什么可以帮忙的…
startupsStartups
Explore our startups AI answering service demo and call Riley, the AI receptionist for Northstar Labs, to experience friendly, efficient call triage, warm transfers during business hours, and clear message-taking after hours. See how an AI receptionist or virtual receptionist keeps your startup from missing sales, support, billing, and partnership calls.


