- AI Answering Service /
- HVAC
HVAC 24/7 AI answering service & virtual receptionist
Try our hvac AI answering service demo and call Casey, a calm safety-first virtual receptionist who asks one question at a time to triage urgent issues, capture complete details, and route your request for scheduling or a fast callback.
Hey there! How can I...
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Introducing ElevenAgents for HVAC
AI Answering Service for HVAC
Capture and book new service calls faster by collecting address, unit type, symptoms, and preferred times, then scheduling or routing urgent jobs to the right technician. Stay covered 24/7 to reduce missed emergency calls with triage for no-heat, gas smell, and water leaks, plus clear safety guidance and on-call escalation with a concise incident summary. Automatically qualify replacement leads by gathering key details, sharing ballpark ranges, and sending qualified inquiries to your CRM with call notes for quick follow-up.
Book service calls and dispatch faster
Handle new service requests end-to-end: capture address, unit type, symptoms, and preferred times, then schedule or route urgent issues to the right technician without phone tag.
Reduce after-hours emergency missed calls
Answer 24/7 and triage no-heat, gas smell, and water leak scenarios with clear safety guidance, then escalate to the on-call team with caller details and a concise incident summary.
Quote and qualify replacement leads automatically
Pre-qualify install inquiries by collecting home size, equipment age, fuel type, and budget, then deliver ballpark ranges and push qualified leads to your CRM with call notes for fast follow-up.
The simplest platform for HVAC AI virtual receptionists
Seamlessly connect your HVAC AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.



One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your HVAC AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common HVAC questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your HVAC AI answering service integrates with calendars, CRMs, and ticketing systems to complete HVAC workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the HVAC AI receptionist always speaks in a tone that matches your HVAC brand identity.
Personalized service with total accuracy
Our HVAC answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so HVAC answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your HVAC AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your HVAC AI answering service launches faster with automatic settings sync.
Create your first HVAC AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your HVAC answering service from an intuitive dashboard with no code required.

Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.

Enterprise-grade security and infrastructure at scale
