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AI Agents for financial services

From account inquiries and loan origination to claims processing, collections, and compliance verification, our PCI DSS-certified AI agents automate customer and advisor workflows without sacrificing financial trust.

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Introducing ElevenAgents for financial services

Better customer outcomes, lower cost to serve

Voice and chat agents span the full financial journey - helping your team deliver better CX at lower cost, without compromising on compliance.

Improve customer satisfaction

Emotionally aware agents guide customers through sensitive financial conversations - across phone, chat, and WhatsApp.

Reduce cost per resolution

Automate balance checks, payment reminders, and status updates at scale - so licensed advisors focus on complex cases that drive revenue.

Built for financial compliance

PCI DSS Level 1, SOC 2 Type II, and ISO 27001 certified with zero retention mode, end-to-end encryption, and regional data residency options.

Emotionally & contextually aware AI Agents

Emotionally expressive conversational agents adapt to real customer emotion - guiding every conversation toward better outcomes, even when the stakes are highest.

Natural, human-like conversations

Full control over tone, emotion, and delivery - so agents de-escalate, reassure, and guide every conversation to a clear resolution.

Clean, context-rich handoffs

Route to a human agent at exactly the right moment, with full context carried over - no repetition, no lost ground.

Human hand-off

Sub-second responsiveness

Natural, real-time voice without awkward pauses - improving resolution rates and CSAT.

10,000+ voices

Choose from 10,000 expressive voices (or clone yours) to match every product, region, and use case.

Multilingual support

Support customers in 70+ languages and various accents with consistent tone and clarity.

Conversational agents for every financial setting

Deploy agents tailored to your institution, customer base, and regulatory environment - no matter how specific the workflow.

Maya
I need to dispute a charge on my debit card from yesterday.
Account found

Inbound support and account service

Resolve balance inquiries, card disputes, policy questions, and payment issues across voice and chat - routing complex cases to specialists with full context.

Outbound sales, servicing and collections

Drive revenue with sales outreach, renewals, and cross-sell. Recover more payments with empathetic collection agents that stay on script and follow compliance rules.

Lead qualification and conversion

Screen inbound leads, capture eligibility details, and book appointments with advisors - so licensed reps focus on qualified, high-intent prospects.

Hours of conversations every month

An fully configurable operating system for your agents

Connect to your operating systems and deploy across all voice and digital channels - all from one platform.

Agent DescriptionAgent Description
Agent ToolsAgent tools
Agent AnalyticsAgent analytics

Enterprise-grade security and infrastructure at scale

Foreground

Powerful set of features that offer full control over the Agent

Connect to your operating systems and deploy across all voice and digital channels - all from one platform.

  • Your SOPs, followed by agents

    Upload your documentation to generate custom agents that follow your policies and resolve your customers’ unique issues.
    Support Agents workflow simple
  • Improve interactions each week

    Correct behavior directly in plain text or A/B test new configurations to continuously improve CX outcomes over time.
    Improve response
  • Guardrails you can trust

    Configure and validate behavioral, safety, and compliance guardrails before launch - so agents enforce your business policies by default.
    Agent Guardrails
  • Test before you go live

    Run agent simulations using real or custom conversations. Define success criteria, validate tool calls, and confirm behavior meets your standards before any customer interaction.
    Test before you go live
  • Knowledge base

    Upload your documentation, FAQs, and policies so your agent always answers from a single, accurate source of truth.
    Knowledge base
  • Version control for every change

    Every configuration update is tracked with full version history and user-level attribution - so teams can stage rollouts safely and roll back instantly if needed.
    Version control

Get started with ElevenAgents for financial services today

Launch on our web platform

We build agents from SOPs and docs in minutes - non-technical teams configure policies, test flows, deploy code-free.

Create Agent

Build via API

Use our APIs, SDKs to automate tasks, sync data, and embed voice/chat in channels.

Create Agent APIs

Frequently asked questions

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