Small Business Chatbot. Automate Support, Sales and Bookings
Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.
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ElevenAgents 推出适用于 small business 的聊天机器人
One AI chatbot. Every customer conversation covered.
Small business chatbots from ElevenAgents handle support, bookings, and lead capture across every channel. So your team focuses on work that actually needs a human.
Answer every inquiry, day or night
Most customer questions arrive outside business hours. An AI chatbot handles FAQs, order status, appointments, and troubleshooting 24/7. So no inquiry goes unanswered and no lead goes cold.
Reduce support costs without reducing quality
Hiring staff for repetitive queries is costly and hard to scale. AI chatbots handle high-volume routine interactions automatically. Cutting cost per contact and freeing your team for higher-value work.
Capture and convert more leads
Visitors who don't get an immediate response leave. An AI chatbot qualifies prospects, books appointments, and collects contact details on arrival. Turning traffic into pipeline.
一次搭建，随处使用
无论客户在哪，都能与他们沟通，同时在一个仪表盘查看所有对话，无需切换渠道。
将 Chatbot 添加到自定义网站，或 Webflow、Squarespace、Framer、Lovable 等建站工具。
将 Chatbot 添加到自定义网站，或 Webflow、Squarespace、Framer、Lovable 等建站工具。
客户可通过短信与 Chatbot 对话，随时获得即时回复。
几步操作即可让 Chatbot 拥有语音，自动接听或拨打电话。
通过 WhatsApp 提供全自动对话体验，触达客户。
自动化邮件对话，直接在收件箱中提供快速、稳定的支持。
一站式平台，覆盖所有 small business 工作流
连接操作系统，自定义 Chatbot，严格遵循 SOP。
跨渠道统一知识库
一次设计，随处部署，包括聊天、电话、邮箱、WhatsApp。
日程管理
让 Chatbot 管理日程，根据客户互动直接添加或删除会议。
工作流与规则
通过限定访问范围和设定规则，保护高风险数据。
无缝集成现有工具
Connect your AI chatbot to your CRM, scheduling platform, e-commerce store, and helpdesk - so every conversation syncs automatically and nothing requires manual follow-up.
Small business 聊天机器人，具备情感和上下文感知能力
情感表达型 Chatbot 能感知客户情绪，引导每次对话获得更好结果，即使在关键时刻也能应对自如。
自然流畅的人机对话
几秒内让 Chatbot 拥有真实语音，灵活控制语气，能安抚、引导、稳定客户情绪，即使在压力下也能应对。
高效、信息丰富的转接
为复杂场景设定升级规则，自动转接给人工。完整对话历史会同步到 CCaaS、CRM、工单系统，确保顺畅衔接。
No-code setup, live in hours
Deploy a prebuilt chatbot for FAQs, appointment booking, lead capture, or order status. No developers required. Configure and go live with voice conversations the same day.
Voice and chat in one AI chatbot
Most chatbot platforms handle text only. ElevenAgents combines voice and chat in one chatbot. Talk or type across your website, WhatsApp, or phone line, without building separate bots for each.
Smooth handoff to your team
When a conversation needs a human. A complex complaint, a sensitive request, a high-value deal. The chatbot transfers it with full context attached. No repeating. No dropped conversations.
Multilingual support out of the box
Serve customers in 70+ languages with consistent tone and accuracy. Language detection routes each conversation automatically, so every caller and visitor gets the same quality of response.
Built-in analytics and conversation logs
Track containment rate, response times, lead volume, and booking conversions in one dashboard. Full conversation logs show what customers ask. And where your chatbot needs refinement.
Enterprise-grade security for small teams
SOC 2 Type II certified, with end-to-end encryption, PII redaction, and data residency options. Enterprise-grade security. No dedicated security team required.
大规模企业级安全与基础设施
数据在传输和存储过程中均已加密，支持 SOC 2、HIPAA 和 GDPR 合规。可选择区域数据驻留和零保留模式，实现更严格的数据管控。
数据在传输和存储过程中均已加密，支持 SOC 2、HIPAA 和 GDPR 合规。可选择区域数据驻留和零保留模式，实现更严格的数据管控。
可灵活设置团队权限，通过共享音色、资产和资源，支持智能体与内容生产流程的协作。
团队保障顺利上线，持续稳定运行，让你无后顾之忧。
创建首个 small business Chatbot
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