Post agent hold audio
Sets the custom hold audio played on loop to callers waiting in the agent's concurrency wait queue. Replaces any previously uploaded clip.
Path parameters
agent_id
The id of an agent. This is returned on agent creation.
Headers
xi-api-key
Request
This endpoint expects a multipart form containing a file.
hold_audio_file
An MP3 or WAV file played on loop to callers waiting in the agent's concurrency wait queue. Maximum size 40 MB, maximum duration 180 seconds.
Response
Successful Response
agent_id
hold_audio
Custom hold audio played on loop to callers waiting in the agent’s queue.
Set by uploading a file through the agent hold-audio endpoint. Values sent in agent create or update requests are ignored.
Errors
422
Unprocessable Entity Error