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ElevenAgents

AI Call Center and Contact Center Automation

Human-like voice agents that resolve calls, scale support, and drive revenue.

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Industry-leading

AI for call & contact center automation

AI call center automation is transforming how enterprises handle millions of customer conversations. ElevenLabs voice agents sound natural, act with precision, and integrate seamlessly into your workflows. They cut costs, reduce wait times, and improve customer satisfaction while giving human teams more time to focus on complex, high-value interactions.

"With ElevenLabs as our technology partner, we're creating a new standard where every interaction builds confidence. Our voice AI solution is cutting resolution times in half and boosting customer satisfaction."

Jayesh Gupta

Head of AI and Innovation, CARS24

Introducing ElevenAgents for call centers

Better customer outcomes, lower cost to serve

Omnichannel agents span the full customer service journey. Helping your team deliver better CX at lower cost, without compromising on resolution quality.

Improve customer satisfaction

AI-powered voice agents handle inbound calls with sub-second latency and real emotional awareness. Resolving routine queries instantly across voice, chat, and phone.

Reduce cost per interaction

Automate the majority of inbound and outbound call volume so your human team focuses on complex, high-value conversations that require judgment.

Deploy with enterprise-grade security

SOC 2 Type II, HIPAA, GDPR, and PCI DSS L1 certified, with zero retention mode, VPC deployment, and end-to-end encryption for every interaction.

Conversational agents for every call center workflow

Deploy ai-powered agents tailored to your call type, customer segment, and compliance environment. No matter how specific the workflow.

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0,000,000

Hours of conversations every month

One platform for every call center workflow

Connect to your operating systems and deploy across all voice and digital channels. All from one ai-powered platform.

Knowledge base UIKnowledge base
Integrations UIIntegrations
Workflows UIWorkflows

Monitor, optimize, and stay compliant

Enterprise-ready analytics, training, and governance for ai-powered contact centers.

Track performance in real time

Dashboards show agent accuracy, task completion, and customer satisfaction scores so you can identify gaps and optimize quickly across every call type.

Train agents and staff with role-play simulations

AI role-play agents help onboard new hires faster and reinforce compliance standards before going live. Reducing ramp time and QA risk.

A/B test and version control agents

Run experiments across agent configurations, prompts, and voices. With version control and conversation logs to track what drives better outcomes.

Emotionally aware voice agents for call centers

Emotionally expressive agents adapt to real customer emotion. Guiding every conversation toward resolution the way your best operators would, because every interaction shapes how customers remember you.

Expressive, natural voices

Choose from 10,000+ expressive voices (or clone yours) to match the accents and tones customers trust most.

Sub-second latency

Natural, real-time voice interactions without awkward pauses. So conversations flow the way customers expect.

Multilingual support

Support customers in 70+ languages with consistent tone and clarity. So language is never a barrier to resolution.

Enterprise-grade security and infrastructure at scale

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Get started with ai-powered call center agents today

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Build and deploy an AI call center agent in minutes. No engineering required to go from prototype to production.

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Talk to our team to scope your deployment, align on enterprise requirements, and get Forward Deployed Engineer support from day one.

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Frequently asked questions

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    AI Appointment Setting & Lead Follow-Up

    Automate lead follow-up and appointment scheduling with human-like AI agents that engage, qualify, and book meetings in real time.

    AI Appointment Setting & Lead Follow-Up

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    Clinic, Practice & Medical Office Answering Service

    Deliver 24/7 patient support, automate scheduling, and ensure HIPAA-compliant communication with natural, human-sounding voice agents.

    Clinic, Practice & Medical Office Answering Service

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    HIPAA-Compliant Medical Answering Service

    Provide 24/7 patient support with a secure, HIPAA-compliant answering service that reduces wait times, prevents missed calls, and protects PHI.

    HIPAA-Compliant Medical Answering Service

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    Bilingual & Multilingual Reception Services

    Always-on bilingual reception powered by human-sounding AI agents that answer every call, in every language.

    Bilingual & Multilingual Reception Services

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    Real-Estate Lead Gen & Batch Calling with AI

    Automate real-estate prospecting and lead generation with natural AI voice agents that convert more leads at a fraction of the cost.

    Real-Estate Lead Gen & Batch Calling with AI

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    Virtual Receptionist for Law Firms & Lawyers

    Never miss a client call again. Elevate your law firm’s responsiveness with an AI-powered virtual receptionist designed for legal workflows.

    Virtual Receptionist for Law Firms & Lawyers

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    Healthcare & Hospital Answering Service

    Deliver 24/7 patient care continuity with HIPAA-compliant, intelligent voice agents that triage, route, and respond instantly.

    Healthcare & Hospital Answering Service

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    Real-Estate Answering Service for Agents & Brokers

    AI-powered answering service for real estate professionals that captures every call, qualifies leads, and delivers 24/7 availability without the overhead.

    Real-Estate Answering Service for Agents & Brokers

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    After-Hours & 24/7 Medical Answering Service

    Always-on, HIPAA-compliant voice agents that manage patient calls, triage needs, and schedule appointments—so you never miss critical care after hours.

    After-Hours & 24/7 Medical Answering Service

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    Law-Firm & Law-Office Answering Service

    Never miss a client call. Our AI voice agents deliver professional, on-brand answering for law firms—handling intake, scheduling, payments, and follow-ups with human-like accuracy.

    Law-Firm & Law-Office Answering Service

The most realistic voice AI platform

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