- AI Answering Service /
- Transportation
Transportation 24/7 AI answering service & virtual receptionist
Try our Transportation AI answering service demo and call to experience Casey, a calm virtual receptionist for MetroLink Transport who handles ride requests, status checks, airport transfers, and lost and found. Casey asks one question at a time, confirms key details like pickup, drop-off, time, and callback number, then routes to dispatch or logs an actionable message 24/7.
Hey there! How can I...
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Introducing ElevenAgents for Transportation
Transportation calls handled, bookings captured, dispatch protected
Automate ride and delivery booking by answering route, fare, and ETA questions and capturing pickup/dropoff details, time windows, and special instructions in one call. Reduce dispatch interruptions with smart triage that handles routine where-is-my-driver, ETA, and proof-of-delivery requests while escalating only exceptions with a clear summary. Capture more after-hours leads 24/7 by qualifying riders and shippers and sending structured details to your team for faster quotes and callbacks.
Automate ride and delivery booking
Answer route, fare, and ETA questions and book pickups or deliveries in one call. Capture pickup and dropoff addresses, time windows, passenger or freight details, and special instructions without manual back-and-forth.
Reduce dispatch interruptions with smart triage
Handle routine status checks like where is my driver, vehicle ETA, and proof of delivery requests, then escalate only exceptions such as delays, cancellations, or access issues with a concise summary for dispatch.
Capture more leads after hours
Qualify new shippers and riders 24/7 by collecting contact info, lane or route needs, load type, dimensions, and urgency. Send structured lead notes to your team so quotes and callbacks happen faster.
The simplest platform for Transportation AI virtual receptionists
Seamlessly connect your Transportation AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your Transportation AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common Transportation questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your Transportation AI answering service integrates with calendars, CRMs, and ticketing systems to complete Transportation workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the Transportation AI receptionist always speaks in a tone that matches your Transportation brand identity.
Personalized service with total accuracy
Our Transportation answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so Transportation answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your Transportation AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your Transportation AI answering service launches faster with automatic settings sync.
Create your first Transportation AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your Transportation answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
