- AI Answering Service /
- Manufacturers
Manufacturers 24/7 AI answering service & virtual receptionist
See how a calm, organized AI receptionist triages manufacturing calls, captures key PO or BOL details, and routes customers, carriers, vendors, and applicants to the right team. Try the demo Manufacturers AI answering service for example conversations with Northbridge Industrial Components.
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Introducing ElevenAgents for Manufacturers
AI answering built for busy manufacturing floors
Keep production moving while every call gets handled. Your AI receptionist manages vendor and carrier check-ins like PO status, dock hours, delivery appointments, and ETA requests, routing only exceptions to the right buyer, planner, or shipping lead. It captures RFQs and engineering inquiries with structured intake and sends a clean summary to sales or engineering. And with shift-aware escalation for maintenance, quality, and line-down issues, urgent calls reach the right on-call contact fast with a full recap.
Protect production time by handling vendor and carrier check-ins
Your AI answering service fields common manufacturing calls like PO status, delivery appointments, dock hours, and shipment ETA requests, then routes only exceptions to the right buyer, planner, or shipping lead.
Capture RFQs and engineering inquiries with structured intake
Qualify new opportunities by collecting part numbers, drawings availability, quantities, target price, lead-time needs, certifications, and required processes, then automatically send a clean summary to sales or engineering.
Reduce costly misroutes with shift-aware escalation
Automatically route maintenance, quality, and line-down calls based on plant, department, and shift schedule, escalate urgent issues immediately, and deliver a full call recap so on-call staff act fast.
The simplest platform for Manufacturers AI virtual receptionists
Seamlessly connect your Manufacturers AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your Manufacturers AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common Manufacturers questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your Manufacturers AI answering service integrates with calendars, CRMs, and ticketing systems to complete Manufacturers workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the Manufacturers AI receptionist always speaks in a tone that matches your Manufacturers brand identity.
Personalized service with total accuracy
Our Manufacturers answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so Manufacturers answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your Manufacturers AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your Manufacturers AI answering service launches faster with automatic settings sync.
Create your first Manufacturers AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your Manufacturers answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
