- AI Answering Service /
- Insurance
Insurance 24/7 AI answering service & virtual receptionist
Call our insurance AI answering service to experience a demo virtual receptionist that greets callers, triages urgent situations, and captures the right details for quotes, policy changes, billing, claims, and certificates. Get a realistic preview of warm transfers during business hours and clear next steps after-hours, with a calm, compliance-minded approach.
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Introducing ElevenAgents for insurance
AI answering for insurance agencies
Capture new business faster with instant quote and coverage intake, delivering a structured summary to your team for quicker pricing. Streamline claims with automated FNOL that gathers incident details and routes reports to the right adjuster or carrier queue. Reduce wait times by handling common policy servicing requests like proof of insurance, billing info, payment links, and change requests, while escalating complex questions to a licensed agent with full context.
Instant quote and coverage intake
Collect driver or property details, preferred limits, and prior carrier info on the call, then pass a structured summary to your agency so a human can finalize pricing faster.
Automate claims first notice of loss (FNOL)
Guide policyholders through incident details, photos or document links, injuries, and next steps, then route the report to the right adjuster or carrier queue without phone tag.
Policy servicing without wait times
Answer common requests like proof of insurance, billing due dates, payment links, and policy change requests, while escalating complex or regulated questions to a licensed agent with full context.
The simplest platform for insurance AI virtual receptionists
Seamlessly connect your insurance AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your insurance AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common insurance questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your insurance AI answering service integrates with calendars, CRMs, and ticketing systems to complete insurance workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the insurance AI receptionist always speaks in a tone that matches your insurance brand identity.
Personalized service with total accuracy
Our insurance answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so insurance answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your insurance AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your insurance AI answering service launches faster with automatic settings sync.
Create your first insurance AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your insurance answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
