- AI Answering Service /
- Hotels
Hotels 24/7 AI answering service & virtual receptionist
Experience a demo virtual receptionist built for hospitality with the Hotels AI answering service, handling calls 24/7 to greet guests, answer common questions, capture reservation details, and route requests to the right department. Call to hear polished, discreet example conversations for bookings, amenities, policies, and guest support.
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Introducing ElevenAgents for Hotels
Always-on hotel phone coverage that protects bookings
Capture reservations, changes, and late arrivals 24/7 with availability checks and special-request details. Instantly answer common guest questions like parking, breakfast hours, pet policy, Wi-Fi, and directions to keep the front desk free and lines moving. Escalate VIP and urgent issues such as noise or maintenance with full context, including room number, callback, and the exact action needed.
24/7 booking, changes, and late-arrival capture
Answer reservation calls anytime, confirm availability, take special requests, and record late check-in details so you do not lose bookings when the front desk is busy or closed.
Instant answers to guest questions without tying up the desk
Handle common pre-arrival and in-stay questions like parking, breakfast hours, pet policy, Wi-Fi, and local directions in one conversational call, reducing hold times and repeat calls.
Escalate VIP and urgent issues with full context
Detect high-priority requests like noise complaints, maintenance emergencies, or VIP guests and route to on-call staff with a structured summary including room number, callback, and requested action.
The simplest platform for Hotels AI virtual receptionists
Seamlessly connect your Hotels AI answering service to every channel your customers use while tracking and analyzing every conversation in seconds
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Multichannel support
Answer inbound calls, web chats, and SMS messages from a single AI receptionist. Customers reach you on the channel they prefer.
Pre-built integrations
Connect to your CRM, calendar, and ticketing systems so your AI receptionist can book appointments, log calls, and update records in real time.
One brain across channels
Upload documents, FAQs, and product specs to a shared knowledge base. Your AI receptionist draws on the same source of truth across every channel.
Millions of answered calls, and counting
Powerful feature set that gives you full control
Everything you need to automate inbound calls, delight callers, and keep your team focused on what matters most.
Instant, natural conversations
Your Hotels AI receptionist greets callers in a lifelike voice, captures key details, and delivers fast answers to common Hotels questions in over 30 languages.
Smart call routing and scheduling
From booking appointments to forwarding urgent calls, your Hotels AI answering service integrates with calendars, CRMs, and ticketing systems to complete Hotels workflows in real time.
Voices that reflect your brand
Select from expressive voices or clone your own so the Hotels AI receptionist always speaks in a tone that matches your Hotels brand identity.
Personalized service with total accuracy
Our Hotels answering service identifies repeat callers, retrieves account data instantly, and grounds every response in your own knowledge base so Hotels answers stay accurate and contextual.
Multilingual by default
Automatic language detection and real-time switching help your Hotels AI receptionist serve diverse customer bases seamlessly, whether in English, Spanish, Hindi, or more.
Works with any phone system
ElevenAgents connects to your existing phone system with no need to switch providers, so your Hotels AI answering service launches faster with automatic settings sync.
Create your first Hotels AI receptionist on the web or via API
Build on the platform
Design, test, and deploy your Hotels answering service from an intuitive dashboard with no code required.
Build with the API
Integrate the virtual receptionist into your own applications using our developer-friendly REST API and SDKs.
Enterprise-grade security and infrastructure at scale
