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ElevenAgents

AI Chatbot for Retail. 24/7 Support, Personalization and Higher Conversions

Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

创建 Chatbot联系销售
呼叫智能体
接听来电
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents 推出适用于 retail 的聊天机器人

Your always-on retail assistant, built to convert and resolve

Deploy conversational AI agents across your storefront, app, and messaging channels. Answering questions, tracking orders, and guiding shoppers from discovery to checkout.

Resolve more, spend less

Automate order status, returns, availability, and FAQs so agents focus on conversations that need a human. Fewer tickets, lower costs, faster resolution for every shopper.

Serve every shopper, every hour

Your customers shop at midnight, during flash sales, and across time zones. An always-on AI chatbot answers instantly in their language. Across 70+ languages. So coverage gaps never cost you a sale.

Turn conversations into conversions

Turn browsers into buyers with guided discovery, live stock checks, and abandoned cart recovery. No support intervention required.

一次搭建，随处使用

无论客户在哪，都能与他们沟通，同时在一个仪表盘查看所有对话，无需切换渠道。

Foreground

一站式平台，覆盖所有 retail 工作流

连接操作系统，自定义 Chatbot，严格遵循 SOP。

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

无缝集成现有工具

Connect your AI retail agent to Shopify, Salesforce, HubSpot, Zendesk, Twilio, Stripe, and more. Real backend integration is what separates a useful assistant from a scripted FAQ bot.

Shopify

Transform your e-commerce platform into a voice-powered shopping assistant with real-time AI agents that scale customer interactions without scaling headcount

将 ElevenLabs 智能体集成到 Shopify将 ElevenLabs 智能体集成到 Shopify
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

将 ElevenLabs 智能体集成到 Salesforce将 ElevenLabs 智能体集成到 Salesforce
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

将 ElevenLabs 智能体集成到 Hubspot将 ElevenLabs 智能体集成到 Hubspot
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

将 ElevenLabs 智能体集成到 Zendesk将 ElevenLabs 智能体集成到 Zendesk
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

将 ElevenLabs 智能体集成到 Twilio将 ElevenLabs 智能体集成到 Twilio
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

将 ElevenLabs 智能体集成到 Stripe将 ElevenLabs 智能体集成到 Stripe
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

将 ElevenLabs 智能体集成到 Zapier将 ElevenLabs 智能体集成到 Zapier
查看全部

Retail 聊天机器人，具备情感和上下文感知能力

情感表达型 Chatbot 能感知客户情绪，引导每次对话获得更好结果，即使在关键时刻也能应对自如。

自然流畅的人机对话

几秒内让 Chatbot 拥有真实语音，灵活控制语气，能安抚、引导、稳定客户情绪，即使在压力下也能应对。

Human hand-off

高效、信息丰富的转接

为复杂场景设定升级规则，自动转接给人工。完整对话历史会同步到 CCaaS、CRM、工单系统，确保顺畅衔接。

Instant order tracking and WISMO resolution

Connect to your order management system so shoppers get real-time order status, shipping updates, and delivery estimates. Resolve your highest-volume query at scale.

Conversational product discovery

Guide shoppers to the right product through natural conversation. Surfacing recommendations by size, preference, budget, or use case. Cut dead-end searches and increase basket size.

Returns, refunds, and order modifications

Walk customers through your returns policy, confirm eligibility, generate return labels, and provide refund status. All connected to your OMS. Complex cases escalate with full context preserved.

Branded voice experience

Deploy a voice AI chatbot that sounds like your brand. Warm, energetic, or calm. Using a custom voice built to your spec. Sub-second latency and natural turn-taking make every call feel human.

Scales with your peak season

Handle Black Friday and Cyber Monday surges without hiring seasonal agents. Our cloud-native infrastructure scales instantly so every shopper gets a fast response, regardless of volume.

No-code agent configuration

Update FAQs, return windows, scripts, and escalation rules without developer involvement. Retail teams adjust agent behavior in real time as policies change. Keeping your chatbot current and on-brand.

大规模企业级安全与基础设施

Foreground

创建首个 retail Chatbot

在平台上构建

通过直观仪表盘设计、测试并部署 retail Chatbot，无需写代码。

创建聊天机器人联系销售
Create Agent

用 API 搭建

通过开发者友好的 REST API 和 SDK，将 Chatbot 集成到自有应用。

获取 API 密钥阅读文档
Create Agent APIs

常见问题

探索 Chatbot 的全部可能

  • 你好，有什么可以帮忙的…

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    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

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    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • 你好，有什么可以帮忙的…

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • 你好，有什么可以帮忙的…

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • 你好，有什么可以帮忙的…

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • 你好，有什么可以帮忙的…

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • 你好，有什么可以帮忙的…

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • 你好，有什么可以帮忙的…

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • 你好，有什么可以帮忙的…

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • 你好，有什么可以帮忙的…

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • 你好，有什么可以帮忙的…

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • 你好，有什么可以帮忙的…

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • 你好，有什么可以帮忙的…

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

  • 你好，有什么可以帮忙的…

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • 你好，有什么可以帮忙的…

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

  • 你好，有什么可以帮忙的…

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • 你好，有什么可以帮忙的…

    Enterprises

    Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

    enterprises

  • 你好，有什么可以帮忙的…

    Education

    Build AI chatbots for schools, colleges, and universities - personalized student support, teacher workflow automation, and admin FAQ handling, available 24/7 across every channel your institution already uses.

    education

  • 你好，有什么可以帮忙的…

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

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