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ElevenAgents

Hospitality Chatbot: AI Concierge for 24/7 Guest Support and Direct Bookings

AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

创建 Chatbot联系销售
呼叫智能体
接听来电
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents 推出适用于 hospitality 的聊天机器人

Your AI concierge, available around the clock

Hospitality chatbots built on ElevenAgents handle the full guest journey. Pre-arrival, booking, in-stay concierge, and post-stay follow-up. So your team focuses on the moments that matter most.

Drive more direct bookings

Answer availability questions, guide bookings, and surface upgrades before guests reach an OTA. Every conversation grows revenue without growing commission costs.

Answer every guest, instantly

AI agents handle high-volume inquiries across web chat, WhatsApp, SMS, and email 24/7. No wait times, lower call volume, and high satisfaction scores even during peak season.

Free your staff for high-touch service

Automate FAQs, reservation changes, check-in guidance, and housekeeping calls so your team can focus on in-person service that builds loyalty and drives return visits.

一次搭建，随处使用

无论客户在哪，都能与他们沟通，同时在一个仪表盘查看所有对话，无需切换渠道。

Foreground

一站式平台，覆盖所有 hospitality 工作流

连接操作系统，自定义 Chatbot，严格遵循 SOP。

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

无缝集成现有工具

Connect your hospitality chatbot to your CRM, helpdesk, payments, and workflow tools - guest data stays in sync and your team spends less time switching between systems.

Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

将 ElevenLabs 智能体集成到 Stripe将 ElevenLabs 智能体集成到 Stripe
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

将 ElevenLabs 智能体集成到 Zendesk将 ElevenLabs 智能体集成到 Zendesk
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

将 ElevenLabs 智能体集成到 Hubspot将 ElevenLabs 智能体集成到 Hubspot
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

将 ElevenLabs 智能体集成到 Twilio将 ElevenLabs 智能体集成到 Twilio
Zapier

Turn your voice AI agents into action-driven assistants that execute real-world tasks across thousands of apps without custom coding.

将 ElevenLabs 智能体集成到 Zapier将 ElevenLabs 智能体集成到 Zapier
Make

Empower your AI voice agents to orchestrate complex workflows across any system through natural conversation

将 ElevenLabs 智能体集成到 Make将 ElevenLabs 智能体集成到 Make
Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

将 ElevenLabs 智能体集成到 Salesforce将 ElevenLabs 智能体集成到 Salesforce
查看全部

Hospitality 聊天机器人，具备情感和上下文感知能力

情感表达型 Chatbot 能感知客户情绪，引导每次对话获得更好结果，即使在关键时刻也能应对自如。

自然流畅的人机对话

几秒内让 Chatbot 拥有真实语音，灵活控制语气，能安抚、引导、稳定客户情绪，即使在压力下也能应对。

Human hand-off

高效、信息丰富的转接

为复杂场景设定升级规则，自动转接给人工。完整对话历史会同步到 CCaaS、CRM、工单系统，确保顺畅衔接。

Booking and reservation assistance

Guide guests through availability checks, room selection, and direct booking. Connected to your booking engine for real-time confirmation and PMS sync. Capture bookings that would otherwise go to OTAs.

In-stay concierge and upsell

Handle restaurant reservations, spa bookings, late checkout requests, and housekeeping calls mid-stay. Surface timely upgrade offers and amenity packages at the right moment in the conversation.

Omnichannel guest messaging

Deploy across web chat, WhatsApp, SMS, and email. Guests reach you on their preferred channel, and every conversation lands in a unified inbox. With full context when handoff is needed.

Multilingual support across 70+ languages

Serve international guests in their language. Same tone, same accuracy. One agent handles English, Spanish, French, Mandarin, Arabic, and dozens more. No separate deployments needed.

Smooth handover to human staff

When a request needs a human touch, the agent escalates with full conversation context intact. So guests never have to repeat themselves and your team steps in fully informed.

Analytics and guest satisfaction reporting

Track resolution rates, response times, booking conversions, and CSAT scores in real time. Use conversation logs and A/B experiments to find drop-off points and improve agent performance over time.

大规模企业级安全与基础设施

Foreground

创建首个 hospitality Chatbot

在平台上构建

通过直观仪表盘设计、测试并部署 hospitality Chatbot，无需写代码。

创建聊天机器人联系销售
Create Agent

用 API 搭建

通过开发者友好的 REST API 和 SDK，将 Chatbot 集成到自有应用。

获取 API 密钥阅读文档
Create Agent APIs

常见问题

探索 Chatbot 的全部可能

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