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ElevenAgents

Enterprise Chatbot: AI-Powered Support, Automation and Compliance

Deploy AI chatbots that resolve customer and employee requests at enterprise scale - across every channel, integrated with your existing systems, and built to meet the compliance requirements your security team demands.

创建 Chatbot联系销售
呼叫智能体
接听来电
  • aston_martin_f1
  • stripe
  • yoto
  • dudeperfect
  • huberman
  • yestheory

ElevenAgents 推出适用于 enterprises 的聊天机器人

Less ticket volume, faster resolutions, lower cost to serve

Omnichannel AI agents handle customer support, sales qualification, and employee self-service at scale. So your team spends time on work that actually requires a human.

Deflect tickets before they reach your team

AI agents resolve common requests. Account inquiries, order status, password resets, policy questions. Instantly and without agent involvement, reducing inbound volume and cost per interaction.

Cover every channel, every time zone

Deploy once across web, voice, WhatsApp, SMS, and email. Agents handle requests 24/7 in 70+ languages. So global coverage no longer means proportional headcount growth.

Meet enterprise security and compliance needs

SOC 2 Type II, ISO 27001, PCI DSS L1, and HIPAA certified, with zero retention mode, end-to-end encryption, and regional data residency options that satisfy legal, security, and procurement review.

一次搭建，随处使用

无论客户在哪，都能与他们沟通，同时在一个仪表盘查看所有对话，无需切换渠道。

Foreground

一站式平台，覆盖所有 enterprises 工作流

连接操作系统，自定义 Chatbot，严格遵循 SOP。

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

无缝集成现有工具

Connect your enterprise chatbot to CRM, CCaaS, ticketing, scheduling, and workflow tools so agents work with live data and hand off to humans with full context intact.

Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

将 ElevenLabs 智能体集成到 Salesforce将 ElevenLabs 智能体集成到 Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

将 ElevenLabs 智能体集成到 Zendesk将 ElevenLabs 智能体集成到 Zendesk
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

将 ElevenLabs 智能体集成到 ServiceNow将 ElevenLabs 智能体集成到 ServiceNow
Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

将 ElevenLabs 智能体集成到 Genesys将 ElevenLabs 智能体集成到 Genesys
Hubspot

Power your AI voice agents with rich CRM context for personalized, real-time customer interactions

将 ElevenLabs 智能体集成到 Hubspot将 ElevenLabs 智能体集成到 Hubspot
Slack

Scale your AI agent operations with enterprise-grade Slack integration for seamless team collaboration and real-time workflow automation

将 ElevenLabs 智能体集成到 Slack将 ElevenLabs 智能体集成到 Slack
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

将 ElevenLabs 智能体集成到 Twilio将 ElevenLabs 智能体集成到 Twilio
查看全部

Enterprises 聊天机器人，具备情感和上下文感知能力

情感表达型 Chatbot 能感知客户情绪，引导每次对话获得更好结果，即使在关键时刻也能应对自如。

自然流畅的人机对话

几秒内让 Chatbot 拥有真实语音，灵活控制语气，能安抚、引导、稳定客户情绪，即使在压力下也能应对。

Human hand-off

高效、信息丰富的转接

为复杂场景设定升级规则，自动转接给人工。完整对话历史会同步到 CCaaS、CRM、工单系统，确保顺畅衔接。

Visual workflow builder

Design multi-step agent flows with intent-based routing, deterministic handoff rules, and human escalation paths. Without writing code. Version control and A/B testing are built in.

Deep system integrations

Connect to your CRM, CCaaS, ticketing, and ERP systems via native connectors or the MCP API layer. Agents read and write live data so every response is grounded in current records.

LLM-agnostic architecture

Bring your own LLM or use ElevenLabs-hosted models. Domain-tune for your industry terminology, plug in your knowledge base, and swap underlying models without rebuilding your agent logic.

Voice agents with sub-second latency

Purpose-built TTS and STT models. Co-optimized in a single pipeline. Deliver natural, real-time voice interactions across phone and web without the latency gaps that break conversation flow.

Agent assist and human handoff

When a conversation needs a human, agents transfer full context. Transcript, intent, and CRM data. To the live agent, so customers never repeat themselves and AHT stays low.

Real-time analytics and conversation logs

Track deflection rates, resolution times, CSAT, and escalation patterns from a single dashboard. Conversation logs feed continuous improvement without manual review overhead.

大规模企业级安全与基础设施

Foreground

创建首个 enterprises Chatbot

在平台上构建

通过直观仪表盘设计、测试并部署 enterprises Chatbot，无需写代码。

创建聊天机器人联系销售
Create Agent

用 API 搭建

通过开发者友好的 REST API 和 SDK，将 Chatbot 集成到自有应用。

获取 API 密钥阅读文档
Create Agent APIs

常见问题

探索 Chatbot 的全部可能

  • 你好，有什么可以帮忙的…

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • 你好，有什么可以帮忙的…

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • 你好，有什么可以帮忙的…

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • 你好，有什么可以帮忙的…

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • 你好，有什么可以帮忙的…

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • 你好，有什么可以帮忙的…

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • 你好，有什么可以帮忙的…

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • 你好，有什么可以帮忙的…

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • 你好，有什么可以帮忙的…

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • 你好，有什么可以帮忙的…

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • 你好，有什么可以帮忙的…

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • 你好，有什么可以帮忙的…

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

  • 你好，有什么可以帮忙的…

    Insurance

    AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

    insurance

  • 你好，有什么可以帮忙的…

    Hospitality

    AI agents that handle guest inquiries, automate bookings, and surface upsell offers across every channel - 24/7, in 70+ languages, without adding headcount.

    hospitality

  • 你好，有什么可以帮忙的…

    Government

    Government chatbots handle routine citizen inquiries 24/7 - cutting call volume, wait times, and freeing staff for complex casework. Deploy across web, SMS, voice, and messaging channels with TXRAMP, SOC 2, and GDPR compliance.

    government

  • 你好，有什么可以帮忙的…

    Healthcare

    Healthcare chatbots that handle appointment scheduling, insurance questions, symptom triage, and telehealth access - so your team can focus on care, not calls.

    healthcare

  • 你好，有什么可以帮忙的…

    Finance

    Finance AI chatbots that handle customer inquiries, account lookups, fraud alerts, and FP&A workflows around the clock - with the security and compliance controls your teams require.

    finance

  • 你好，有什么可以帮忙的…

    Education

    Build AI chatbots for schools, colleges, and universities - personalized student support, teacher workflow automation, and admin FAQ handling, available 24/7 across every channel your institution already uses.

    education

  • 你好，有什么可以帮忙的…

    Construction

    Give field crews, supervisors, and project managers instant answers - from safety protocols and equipment manuals to site documents and progress updates - without stopping work to search for information.

    construction

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