Chatbot for Business: Automate Support, Sales and Lead Generation with AI
AI chatbots for business that handle support, qualify leads, and automate customer conversations 24/7 - without adding headcount. Deploy across your website, phone, and messaging channels in minutes.
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ElevenAgents 推出适用于 business 的聊天机器人
One chatbot. Every customer conversation.
From inbound support and lead qualification to booking, billing, and after-hours coverage, ElevenAgents handles conversations your team can't always get to. Across every channel your customers use.
Always-on customer coverage
Answer support questions, capture leads, and handle routine requests around the clock. So your team picks up in the morning with work already done, not a backlog to clear.
Deploy without a development team
Connect your knowledge base, configure your workflows, and go live across web, phone, and messaging channels without writing code. Most businesses have an chatbot running the same day.
Scale without scaling headcount
Handle hundreds of simultaneous conversations during peak periods without hiring. ElevenAgents routes, escalates, and resolves. So your team focuses on work that actually requires a human.
一次搭建，随处使用
无论客户在哪，都能与他们沟通，同时在一个仪表盘查看所有对话，无需切换渠道。
将 Chatbot 添加到自定义网站，或 Webflow、Squarespace、Framer、Lovable 等建站工具。
将 Chatbot 添加到自定义网站，或 Webflow、Squarespace、Framer、Lovable 等建站工具。
客户可通过短信与 Chatbot 对话，随时获得即时回复。
几步操作即可让 Chatbot 拥有语音，自动接听或拨打电话。
通过 WhatsApp 提供全自动对话体验，触达客户。
自动化邮件对话，直接在收件箱中提供快速、稳定的支持。
一站式平台，覆盖所有 business 工作流
连接操作系统，自定义 Chatbot，严格遵循 SOP。
跨渠道统一知识库
一次设计，随处部署，包括聊天、电话、邮箱、WhatsApp。
日程管理
让 Chatbot 管理日程，根据客户互动直接添加或删除会议。
工作流与规则
通过限定访问范围和设定规则，保护高风险数据。
无缝集成现有工具
Connect your chatbot to your CRM, helpdesk, calendar, and automation tools - so every conversation updates records, routes to the right team, and fits your existing workflow.
Business 聊天机器人，具备情感和上下文感知能力
情感表达型 Chatbot 能感知客户情绪，引导每次对话获得更好结果，即使在关键时刻也能应对自如。
自然流畅的人机对话
几秒内让 Chatbot 拥有真实语音，灵活控制语气，能安抚、引导、稳定客户情绪，即使在压力下也能应对。
高效、信息丰富的转接
为复杂场景设定升级规则，自动转接给人工。完整对话历史会同步到 CCaaS、CRM、工单系统，确保顺畅衔接。
Knowledge base and accurate answers
Upload your docs, URLs, and internal content. Your chatbot answers from your actual business data. Not generic web knowledge. Reducing wrong answers and keeping responses on-brand.
Lead qualification and routing
Ask the right questions, score intent, and route high-value prospects to your sales team via CRM, Slack, or live chat handoff. So no qualified lead waits or goes cold.
Multichannel deployment
Design your agent once and deploy it across your website, WhatsApp, phone, and messaging apps. One configuration, consistent experience across every channel your customers use.
Human handoff when it counts
Intent classification routes sensitive, complex, or high-value conversations to a live agent automatically. With full conversation context passed through so nothing needs to be repeated.
Real-time analytics and conversation logs
Track resolution rates, containment, and drop-off points across every conversation. Use the data to improve flows, update training content, and measure ROI over time.
Enterprise-grade security
SOC 2 Type II certified, with end-to-end encryption, zero retention mode, and GDPR compliance options. Your customer data stays protected whether you're a startup or a global enterprise.
大规模企业级安全与基础设施
数据在传输和存储过程中均已加密，支持 SOC 2、HIPAA 和 GDPR 合规。可选择区域数据驻留和零保留模式，实现更严格的数据管控。
数据在传输和存储过程中均已加密，支持 SOC 2、HIPAA 和 GDPR 合规。可选择区域数据驻留和零保留模式，实现更严格的数据管控。
可灵活设置团队权限，通过共享音色、资产和资源，支持智能体与内容生产流程的协作。
团队保障顺利上线，持续稳定运行，让你无后顾之忧。
创建首个 business Chatbot
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