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ElevenAgents

AI Insurance Chatbot. Benefits, Use Cases and Implementation Guide

AI chatbots for insurance that automate claims intake, policy servicing, renewals, and billing - across voice, web, and messaging - so policyholders get instant answers and agents focus on what matters most.

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Apresentando chatbots para insurance com ElevenAgents

Automate policyholder interactions without sacrificing trust

AI chatbots handle the full insurance journey. From first quote to claims resolution. So your team focuses on complex cases, not routine inquiries.

Resolve more inquiries without adding headcount

Handle claims status, billing questions, policy lookups, and renewal reminders automatically. Across voice, web chat, and SMS. So contact center volume drops without affecting policyholder experience.

Cut claims cycle time from days to minutes

Automate first notice of loss, claims intake, and status updates with structured data collection and real-time sync to your claims system. Reducing manual steps and reaching resolution faster.

Deploy with confidence in regulated environments

SOC 2 Type II, ISO 27001, PCI DSS L1, HIPAA, GDPR, and zero retention mode mean your security and compliance teams can approve deployment without slowing you down.

Crie seu chatbot uma vez e use em todos os canais

Converse com seus clientes onde eles estiverem, acompanhando todas as conversas em um único painel, sem precisar alternar entre canais.

Foreground

Uma plataforma para todo o fluxo de trabalho de insurance

Conecte aos seus sistemas e personalize o chatbot para seguir exatamente seus processos.

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

Integre facilmente com as ferramentas que você já usa

Connect your chatbot to the systems running your insurance operation - CRM, ticketing, telephony, and payment platforms - so agents get accurate data and policyholders get real answers.

Salesforce

Real-time CRM integration that transforms customer data into intelligent voice conversations with enterprise-grade reliability

Integre ElevenLabs Agents com SalesforceIntegre ElevenLabs Agents com Salesforce
Zendesk

Enable intelligent voice-first customer support with real-time ticket resolution and automated support workflows

Integre ElevenLabs Agents com ZendeskIntegre ElevenLabs Agents com Zendesk
ServiceNow

Build voice-first service automation that scales conversations without scaling headcount

Integre ElevenLabs Agents com ServiceNowIntegre ElevenLabs Agents com ServiceNow
Twilio

Use AI Voice Agents with your Twilio phone numbers for seamless, automated inbound and outbound calls

Integre ElevenLabs Agents com TwilioIntegre ElevenLabs Agents com Twilio
Stripe

Enable real-time voice commerce with conversational payment experiences through your AI agents - powered by Stripe.

Integre ElevenLabs Agents com StripeIntegre ElevenLabs Agents com Stripe
Genesys

Scale your voice interactions with real-time AI agents that deliver consistent, high-quality customer experiences through your existing Genesys infrastructure

Integre ElevenLabs Agents com GenesysIntegre ElevenLabs Agents com Genesys
Docusign

Enhance your AI voice agents with seamless document-signing workflows. Connect conversations to agreement tools like DocuSign, helping move prospects from call to signed contract - faster.

Integre ElevenLabs Agents com DocusignIntegre ElevenLabs Agents com Docusign
Ver tudo

Chatbots de insurance que entendem emoções e contexto

Chatbots expressivos se adaptam à emoção real do cliente, guiando cada conversa para melhores resultados, mesmo nas situações mais delicadas.

Conversas naturais e humanas

Dê uma voz realista ao seu chatbot em segundos. Controle o tom para que ele possa acalmar, orientar e tranquilizar clientes, mesmo sob pressão.

Transferências rápidas e com contexto

Defina regras de escalonamento para casos complexos e transfira para humanos quando necessário. Todo o histórico da conversa é sincronizado com seu CCaaS, CRM e sistema de tickets para uma transição suave.

Human hand-off

Claims intake and status automation

Guide policyholders through first notice of loss, collect structured claim details, and surface live status updates. All without agent involvement for routine cases.

Quote generation and policy comparison

Answer coverage questions, collect applicant details, and walk prospects through quote options in a natural conversation. Converting inquiries into bound policies at any hour.

Renewals and proactive outreach

Send renewal reminders, confirm coverage changes, and follow up on lapsed policies via the policyholder's preferred channel. Voice, SMS, or chat. In 70+ languages.

Billing, payments, and account servicing

Handle payment collection, balance inquiries, plan changes, and dispute routing through PCI DSS L1-compliant flows. With secure authentication before any account action.

Escalation and human handoff

Detect when a conversation requires a licensed agent or adjuster and route with full context. So no policyholder has to repeat themselves when the stakes are high.

No-code workflow builder

Build and adjust claims flows, intake scripts, and routing rules without engineering support. Deploy across channels from one place and iterate based on real conversation data.

Segurança e infraestrutura de nível empresarial em escala

Foreground

Crie seu primeiro chatbot para insurance

Crie na plataforma

Desenhe, teste e publique seu chatbot para insurance em um painel intuitivo, sem precisar programar.

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Crie com a API

Integre o chatbot aos seus próprios aplicativos usando nossa REST API e SDKs para desenvolvedores.

Obter chave APILer a documentação
Create Agent APIs

Perguntas frequentes

Explore todas as possibilidades dos nossos Chatbots

  • Oi, como posso ajudar...

    Automotive industry

    Capture leads, book test drives, and answer inventory and financing questions around the clock. With AI chatbots built for car dealerships and automotive groups.

    automotive industry

  • Oi, como posso ajudar...

    Call center

    Deploy AI chatbots that resolve customer issues across voice and chat. 24/7, no hold times. ElevenAgents manages intake, authentication, account lookups, and warm handoffs to live agents when it matters.

    call center

  • Oi, como posso ajudar...

    Small business

    Handle customer questions, book appointments, and qualify leads 24/7 - without adding headcount. Deploy a voice-capable AI chatbot across your website, WhatsApp, and phone in hours, not weeks.

    small business

  • Oi, como posso ajudar...

    Event management

    AI chatbots for event management that handle attendee questions, automate registration, and deliver real-time schedule updates - so your team focuses on the event, not the inbox.

    event management

  • Oi, como posso ajudar...

    Ecommerce

    ElevenAgents handles the questions, recommendations, and follow-ups your team can't cover around the clock - so shoppers get answers the moment they need them, and your support queue stays manageable.

    ecommerce

  • Oi, como posso ajudar...

    Banking

    AI voice and chat agents that handle account inquiries, card management, fraud alerts, loan pre-qualification, and more - across every channel your customers use, with audit-ready transcripts and PCI-aware architecture.

    banking

  • Oi, como posso ajudar...

    B2b

    B2B chatbots that qualify leads, route pipeline, and resolve support requests around the clock - so your revenue team focuses on the conversations that close.

    b2b

  • Oi, como posso ajudar...

    Airlines

    Airline chatbots handling bookings, check-in, flight status, rebooking, and baggage support - across web, mobile, and WhatsApp - so passengers get instant answers and your agents focus on what matters.

    airlines

  • Oi, como posso ajudar...

    Hr-recruiting

    AI recruiting and HR chatbots that screen candidates, schedule interviews, answer employee questions, and sync with your ATS - so your team spends less time on repetitive tasks and more time on the hires that matter.

    hr-recruiting

  • Oi, como posso ajudar...

    Law

    AI chatbots for law firms and legal teams. Automating client intake, matter qualification, consultation scheduling, and practice area FAQs across every channel, without replacing attorney judgment.

    law

  • Oi, como posso ajudar...

    Sales

    AI sales chatbots that qualify leads, book demos, and move buyers through the pipeline. 24 hours a day, across every channel your team already uses.

    sales

  • Oi, como posso ajudar...

    Saas

    AI chatbot for SaaS that deflects support tickets, guides user onboarding, qualifies leads, and integrates with your CRM and helpdesk. Available 24/7 across every channel your users prefer.

    saas

  • Oi, como posso ajudar...

    Travel

    Build AI chatbots that plan personalized itineraries, answer traveler questions around the clock, and automate booking support. Across web, WhatsApp, and voice, in 70+ languages.

    travel

  • Oi, como posso ajudar...

    Retail

    Handle order tracking, returns, product discovery, and post-purchase support, 24/7, across every channel, in 70+ languages. Resolve WISMO instantly, recover abandoned carts, and scale through peak season without adding headcount.

    retail

  • Oi, como posso ajudar...

    Real estate

    Capture, qualify, and schedule serious buyers 24/7. Never miss a lead. Our agents handle listing inquiries, budget screening, and showing bookings across web, phone, and messaging, syncing every contact to your CRM.

    real estate

  • Oi, como posso ajudar...

    Property management

    Handle tenant questions, maintenance requests, and leasing inquiries 24/7. Without adding headcount. Capture leads, triage issues, and schedule showings across your site and messaging channels.

    property management

  • Oi, como posso ajudar...

    Procurement

    ElevenAgents automates the repetitive work across your source-to-pay cycle - routing requisitions, handling supplier queries, chasing invoices, and enforcing buying policies - so your team focuses on strategic sourcing.

    procurement

  • Oi, como posso ajudar...

    Mental health

    Build voice-first mental health chatbots that support users 24/7 - with emotionally expressive voices, sub-second response times, and enterprise-grade privacy built in from the start.

    mental health

  • Oi, como posso ajudar...

    Marketing agencies

    AI chatbots that capture leads, qualify prospects, and automate client workflows - built for marketing agencies managing multiple accounts across every channel.

    marketing agencies

  • Oi, como posso ajudar...

    It operations

    AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

    it operations

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