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Einführung von ElevenLabs Conversational AI 2.0
Conversational AI 2.0 startet mit erweiterten Funktionen und Unternehmensbereitschaft.
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
We’ve added support for generating keypad tones as a system tool across telephony stacks, so ElevenLabs Agents can interact with IVR menus directly. Developers can enable it with a single line of code.
This capability makes it possible for voice agents to complete tasks that previously required waiting on hold and manually entering options. For example:
With IVR navigation, phone-based operations can now be fully automated by AI voice agents, reducing wait times and enabling faster service.
Mit IVR-Navigation können telefonbasierte Abläufe jetzt vollständig automatisiert werden durch
Conversational AI 2.0 startet mit erweiterten Funktionen und Unternehmensbereitschaft.
Workflows, our visual editor for designing complex conversation flows in agents platform, is now live.
Bereitgestellt von ElevenLabs Agenten