Introducing Reception, by ElevenAgents

Today we're introducing Reception by ElevenAgents, an AI receptionist for small businesses. It answers calls around the clock, responds to questions about your business, and books appointments in your calendar.

For small business owners, answering the phone usually means stepping away from the work in front of them, whether that is a plumber on a job, a salon owner with a client, or an IT consultant working through a complex issue.

Reception handles incoming calls while your team is busy and after you close for the day. The voices and agent orchestration behind ElevenAgents is already built in, so setup takes minutes and requires no technical experience.

Answer every caller while you focus on the job

When you're with a client, on a job, or closed for the day, Reception picks up so customers can get help without interrupting you.

Callers can ask about your services, hours, and location in their own words, in their own language. Reception uses ElevenLabs voices, so the conversation sounds natural.

You choose when it answers. Your team can pick up first and let Reception cover the calls nobody reaches, or it can take over once you close. Forward your existing business line or start with a dedicated number.

Turn calls into bookings

Reception helps customers take the next step while they're still on the phone. It works out what they need, answers follow-up questions, checks staff availability, and books the appointment.

For a home services business, that could mean arranging a visit while the team is in the field. For a salon, that could mean scheduling a haircut while every stylist is with a client.

Built in calendar integrations keep appointments in one place, and a public booking page lets customers schedule online. Summaries, transcripts, and recordings after each call give your team the context to prepare or follow up.

Built for everyday business calls

Reception handles the questions and scheduling requests that come in throughout the day:

• Home services: Answer questions and book appointments for plumbing, electrical, HVAC, and other trades while the team is in the field.
• Professional services: Capture inquiries and schedule consultations while you're with a client.
• Real estate and property management: Answer listing questions and arrange viewings while staff are away from the desk.
• Salons and studios: Book and reschedule appointments without interrupting a service.

Reception covers busy periods and after-hours calls, so customers can always reach your business and book a time.

Get started with Reception

Set up Reception for your business  and make your first test call.

Visit reception.ai to get started, or compare plans and pricing.