Introducing the ElevenLabs Marketplace for enterprise-ready AI applications

Launching with partners including Salesforce, IBM, NiCE, Twilio, and Zendesk, the ElevenLabs Marketplace helps enterprises discover specialized AI agents and connect with the companies building them.

Organizations are looking to innovate with AI that solves real business problems. Building tools from scratch often takes significant engineering time, meaning many enterprises turn to specialized partners who can help them deliver industry-specific solutions with rapid deployments. 

An ecosystem of organizations are building on ElevenLabs to address these challenges, combining our frontier models with their domain expertise, integrations, and industry-specific nuances.

Today, we’re introducing the ElevenLabs Marketplace, a curated group of industry-specific AI and voice applications built withElevenLabs by our technology partners.

At launch, enterprises can explore solutions across financial services, insurance, healthcare, telecommunications, retail, government and more. They can also connect directly with the partners behind them to evaluate and deploy solutions tailored to their needs.

For partners, the Marketplace offers a new channel to showcase their applications and build growing businesses on ElevenLabs.

“Our partners are building agents for every niche of the economy, across healthcare, financial services, insurance, education, and retail — all on top of ElevenLabs. That’s why today, we’re opening the ElevenLabs Marketplace, with industry-specific AI solutions” said Mati Staniszewski, CEO and co-founder of ElevenLabs. “Rather than spending time building from scratch, enterprises  can find agents that already fit their workflows, reflect interaction patterns in their industry, and improve outcomes for their customers. And from next year, they’ll be able to buy them via the Marketplace with your ElevenLabs commitment.”

Built for real industries and real business problems

What partners are building

The first partners featured on the ElevenLabs Marketplace are building industry-specific AI agents and applications designed to address real business challenges. Some examples include:

Financial services and insurance

Salient and Gail by Lula are building AI agents tailored to complex financial workflows. Salient automates borrower servicing calls within existing lending systems, while Gail by Lula handles and qualifies insurance inquiries around the clock

Healthcare

Partners including Andor Health, Assort Health, Luma Health, PhysiciansTrust AI and EliseAI are building AI agents for specific healthcare workflows. 

For example, Andor Health supports virtual care and patient follow-ups; Assort Health automates appointment scheduling, rescheduling and inbound patient calls; Luma Health handles patient outreach, appointment reminders and care coordination; and PhysiciansTrust AI supports patient intake, dental bookings and front-desk inquiries.

“In housing and healthcare, every phone call is a real person trying to find a home, schedule an appointment, or get help with something important,” said Minna Song, CEO and Co-founder of EliseAI. “We’re building AI to help people get to their basic needs faster and we are excited to be part of ElevenLabs’ Marketplace.”

Customer Service

Zendesk, the customer service and sales CRM platform, built an AI agent that resolves customer service requests from start to finish. It works out what the customer needs, connects to the right systems to complete the request, and confirms the issue is resolved.

“Customers want their problems solved, and AI is changing what’s possible in customer service,” said Tom Eggemeier, CEO of Zendesk. “The ElevenLabs Marketplace lets us bring our outcome-based AI agents, built on insights from billions of service interactions, to enterprises that need results fast. It also gives Zendesk a new way to reach enterprises that are already building with ElevenLabs. Those enterprises can use our AI agent to tie customer service directly to business goals like customer retention, employee productivity, and lower costs.” 

Retail and eCommerce

Consio built a voice and SMS application for ecommerce and Shopify brands. Its voice agents handle calls in 70 languages. They resolve support issues, share order status, complete orders, and recover abandoned carts. When a call needs a person, the agent hands it to the brand’s support team.

“Retail and e-commerce brands want AI that sounds like them, knows their products, can take actions in their ecommerce stack, and hands off to a human when it matters,” said Philippe Roireau, CEO and Co-Founder, Consio AI. “Being discoverable through the ElevenLabs Marketplace puts Consio right where those teams are already building with voice, so they can go live faster with agents purpose-built for commerce.”

ElevenLabs Marketplace Launch Partners

What the ElevenLabs Marketplace offers enterprises and partners

The ElevenLabs Marketplace helps enterprises discover industry-specific AI applications, understand the workflows they support, and connect directly with the partners building them to evaluate deployment options.

Over time, we plan to expand the Marketplace to support purchasing eligible partner solutions through existing ElevenLabs commitments

Get started 

Enterprises can explore the ElevenLabs Marketplace today. Developers and independent software vendors building on ElevenLabs can apply to become a partner.