The Future of AI Agents for Retailers & Online Marketplaces
AI agents are rapidly transforming how retailers and online marketplaces engage with customers — and this webinar is your opportunity to see how. Join ElevenLabs for an exclusive live webinar exploring how the next generation of AI agents is reshaping customer experience, operational efficiency, and scalable growth in retail and e-commerce. The era of rigid, frustrating chatbots is over. Discover how enterprise-grade AI agents handle customer requests end to end: from product discovery and order tracking to post-purchase support, while reducing support costs, increasing conversion rates, and building stronger customer trust. You’ll gain practical insights into how leading retailers and marketplaces are deploying conversational AI to serve customers faster, personalise interactions at scale, and drive measurable ROI. The session will also feature a live demo of an ElevenLabs AI Agent in action, showcasing real-world retail use cases. The Experts - Nicolo Rossi & Pier Patergnani, AI Agents Expert for Retail & Marketplaces - helping retail organizations scale AI-driven customer engagement - Senta Knuth, Retail & Marketplaces Enterprise Product Deployment Agenda 14:00 – 14:05 • Welcome & Introduction 14:05 – 14:15 • Retail & Marketplace Insights & Use Cases: AI agents and customer impact 14:15 – 14:20 • Trust, Security & Compliance in Retail AI 14:20 – 14:35 • Live Demo: An AI Agent in Action 14:35 – 14:45 • Q&A
