고객 지원
지원 문의를 처리하는 고객 지원 담당자
갱신을 적극적으로 추진하고 확장 기회를 발굴하는 아웃바운드 고객 서비스 에이전트
Internal IT support — password resets, VPN, software troubleshooting
IT helpdesk agent that handles employee access requests — VPN, software, repos, restricted systems
Troubleshoots product issues step-by-step and escalates with support tickets
Senior support agent that picks up escalated tickets, reproduces issues, applies known workarounds, and escalates to engineering when needed
Engineering ops agent that triages incoming incidents, classifies severity, and pages the right on-call
Handles order inquiries, tracking, delivery estimates, and basic returns
Finance agent that makes respectful outbound calls to customers with overdue invoices
AI 커뮤니케이션 플랫폼
