Real-Time Data Access

• Instantly retrieve current information from any Airtable base during voice interactions
• Support for complex queries with filters, sorting, and field-specific lookups
• Sub-second response times that maintain conversation flow
• Automatic data type handling for text, numbers, dates, and attachments

Automated Record Management

• Create new records via voice commands without interrupting conversation flow
• Update existing entries with conversation outcomes and next steps
• Batch operations for handling multiple records efficiently
• Intelligent field mapping that adapts to your base structure

Voice-Enabled Database Operations

• Natural language querying that converts speech to structured API calls
• Support for complex operations like filtering, sorting, and aggregation
• Hands-free data manipulation through conversational commands
• Multi-table relationships and linked record handling

Developer-Centric Integration

• Direct REST API integration with full webhook support
• Comprehensive error handling and validation
• Rate limiting management and connection pooling
• Extensive logging and debugging capabilities

Enterprise Security & Compliance

• HTTPS-encrypted API calls with secure token-based authentication
• Credential management through ElevenLabs Secrets Manager
• Zero retention mode support for sensitive data handling
• HIPAA-compliant data processing options

Airtable Integration Guide for ElevenLabs Conversational AI

Step 1: Airtable API Setup

1. Navigate to Airtable Account Settings > Developer hub
2. Create a new Personal Access Token with these scopes:
3. • data.records:read - Read records from bases and tables
   • data.records:write - Write records to bases and tables
   • schema.bases:read - Read base schema and structure
4. Add your specific bases to the token's access list
5. Copy the token for secure storage
6. Note your Base ID from API documentation

Step 2: ElevenLabs Agent Configuration

1. Access ElevenLabs Console and navigate to your Conversational AI agent
2. Go to Settings > Secrets Manager
3. Create new secret named AIRTABLE_API_TOKEN with your token value
4. Configure webhook tools for Airtable operations

Step 3: Create Database Tools

List Records Tool

• Name: list_airtable_records
• Method: GET
• URL: https://api.airtable.com/v0/{BASE_ID}/{TABLE_NAME}
• Add Authorization header and select AIRTABLE_API_TOKEN from stored secrets

Create Record Tool

• Name: create_airtable_record
• Method: POST
• URL: https://api.airtable.com/v0/{BASE_ID}/{TABLE_NAME}
• Add Authorization header and select AIRTABLE_API_TOKEN from stored secrets

Update Record Tool

• Name: update_airtable_record
• Method: PATCH
• URL: https://api.airtable.com/v0/{BASE_ID}/{TABLE_NAME}/{RECORD_ID}
• Add Authorization header and select AIRTABLE_API_TOKEN from stored secrets

Delete Record Tool

• Name: delete_airtable_record
• Method: DELETE
• URL: https://api.airtable.com/v0/{BASE_ID}/{TABLE_NAME}/{RECORD_ID}
• Add Authorization header and select AIRTABLE_API_TOKEN from stored secrets

Step 4: Agent Prompt Configuration

Add these instructions to your agent's system prompt:

You have access to Airtable database:

• Use list_airtable_records to retrieve and search data
• Use create_airtable_record to add new entries
• Use update_airtable_record to modify existing records
• Use delete_airtable_record to remove entries (with confirmation)

When working with Airtable:

1. Confirm table name before operations
2. Validate field names match schema
3. Check for duplicates before creating
4. Provide record IDs for tracking