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  • Wie Kömpf24 die Wartezeit im Kundenservice um 83% senkte

Wie Kömpf24 die Wartezeit im Kundenservice um 83% senkte

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Building Reliable Voice Transcription with Scribe

Building Reliable Voice Transcription with Scribe

Accurate transcripts save time and reduce costs. Understanding your key terminology strengthens customer experiences. Automated compliance reviews scale effortlessly. And fast speech recognition makes AI agents feel seamless and natural. Join us to learn more about Scribe v2, the most accurate speech to text model, and how it can solve your transcription challenges. In this session, you'll discover how to: 1. Eliminate transcription errors on specialized terminology - Use Keyterm Prompting to ensure your product names, technical jargon, and industry terms are transcribed correctly based on context 2. Automate compliance workflows - Leverage Entity Detection to automatically flag and extract sensitive data like credit card numbers, SSNs, or medical conditions with precise timestamps 3. Power real-time AI conversations - Deploy Scribe v2 Realtime for ultra-low latency transcription that keeps your voice agents responsive and natural 4. Scale batch transcription workflows - Process customer calls, meetings, or media content with 98% accuracy and intelligent speaker diarization Whether you're in CX, compliance, media production, or building AI assistants, you'll leave with practical strategies to improve your transcription accuracy and ship faster.

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Designing Human-Sounding AI Voices for India

Designing Human-Sounding AI Voices for India

AI voices are everywhere - but when they sound unnatural or robotic, they hurt user trust and overall experience. This is especially true in India, where accent, pacing, language mix, and tone play a critical role in how voices are perceived. In this live session, the ElevenLabs team and AiVANTA Labs will share practical, real-world guidance on how to create human-sounding AI voices specifically for Indian audiences. The session draws on experience recording and deploying over 1,000 Indian voices across customer support, banking, e-commerce, and outbound calling use cases. This webinar focuses on voice quality, not AI engineering. It assumes your AI technology stack is already stable and looks at what actually makes Indian AI voices sound natural - from recording and selection to tuning and prompting. You’ll learn: 1. How to properly record professional Indian voices for AI systems 2. How to select and tune voices based on Indian accents, pace, and use cases 3. How to use prompting techniques to add warmth, pauses, and natural reactions in Indian customer interactions This session is designed for product teams, CX leaders, and anyone responsible for AI voice experiences in India who wants their voices to sound more natural, reliable, and human.

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