Feb 6, 2025

Meet Alexis: Our AI Agent Handling 200 Daily Calls

We recently embedded a Conversational AI agent, Alexis, in our docs to help reduce the support burden for documentation-related questions. Alexis is now successfully handling over 80% of user inquiries across 200 calls per day. Oswin, Alexis's manager (in other words - the engineer behind the deployment and ongoing optimizations), is going to share all of the nitty gritty details, including: - how the agent responded in a few real life situations - how we evaluate success - how we structured the knowledge base and system prompt, and how we've refined it over time - how we use client tools to redirect users throughout our docs

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Live Workshop: Build Safe AI Agents for an Enterprise Deployment
Building an AI agent can be straightforward. But shipping one your security team, legal team, and customers can all trust is where most enterprise deployments get stuck. Prompt injection, agents that drift off-script mid-conversation, and regulatory exposure - these are the things that typically stall pilots from ever reaching production. In this session, we'll show you how to actually solve for them. We'll walk through real production deployments, showing how each safety layer gets applied and what it takes to get them enterprise-ready. What we'll cover: - Why agents that work in testing fail in production and the patterns behind it - The controls that keep agents compliant, on-brand, and manipulation-resistant at scale - Real examples of how safety layers get built into ElevenAgents deployments - How to get security and legal bought in - the frameworks and certifications that move the conversation
April 29
Leading with AI: How Klarna Rebuilt Marketing with AI
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Warsztaty na żywo: Budowanie skalowalnych agentów głosowych AI w praktyce
Większość firm dostrzega potencjał głosowych agentów AI. Problem pojawia się, gdy przychodzi do wyboru właściwego sposobu ich wdrożenia. Podczas tego 45-minutowego warsztatu na żywo przedstawimy praktyczne podejście do wdrażania głosowych agentów AI w skali. Będzie to szansa, aby zobaczyć live demo, poznać najnowsze funkcje ElevenAgents i wyjść z konkretnym planem wdrożenia. ElevenLabs zasila głosowych agentów AI dla takich przedsiębiorstw jak Deliveroo, Revolut i Cisco. Co omówimy: - Jak wiodące przedsiębiorstwa wdrażają dziś głosowych agentów AI w środowiskach produkcyjnych - Jak budować multimodalnych agentów AI w różnych kanałach - Jak wygląda gotowy do produkcji tech stack od początku do końca - Jak ocenić kontrolę, szybkość wejścia na rynek i skalowalność dla organizacji - Live demo + wgląd w najnowsze funkcje ElevenAgents
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Meet Alexis: Our AI Agent Handling 200 Daily Calls

More webinars

Live Workshop: Build Safe AI Agents for an Enterprise Deployment

Leading with AI: How Klarna Rebuilt Marketing with AI

Warsztaty na żywo: Budowanie skalowalnych agentów głosowych AI w praktyce