Image & Video Terms

Last Updated: 17 November 2025

PLEASE READ THESE SERVICE-SPECIFIC TERMS CAREFULLY.

These Image & Video Terms (“Service Terms”) supplement your (“you”, “your” or “Customer”) existing agreement with ElevenLabs or, if no separate agreement exists, the ElevenLabs Terms of Service (either, the “Underlying ElevenLabs Agreement”). Your use of Image & Video (defined below) is also subject to our Prohibited Use Policy and our Privacy Policy, where applicable. Defined terms used in these Service Terms have the meanings set forth in the Underlying ElevenLabs Agreement.

Please read these Service Terms carefully. By using Image & Video, you agree to these Service Terms. If you do not agree or do not have the authority to agree, you are not permitted to use Image & Video. These Service Terms constitute a legally binding contract between you and ElevenLabs. In case of any conflict between these Service Terms and other terms agreed upon between you and ElevenLabs, these Service Terms shall prevail with respect to your access or use of Image & Video. 

THESE SERVICE TERMS CONTAIN VARIOUS LIMITATIONS AND EXCLUSIONS OF LIABILITY IN SECTION 6.

1. IMAGE & VIDEO SERVICES. “Image & Video” is a tool offered by ElevenLabs that enables the generation, editing, and transformation of images and videos as part of ElevenLabs’ Services. Image & Video is powered in part by one or more third party model providers (“Third-Party Provider”). By using the Image & Video Services, you acknowledge and agree that you may interact with and direct information to these Third-Party Providers and that you must comply with any and all applicable Third-Party Provider terms or policies.

2. SHARING OF IMAGE & VIDEO OUTPUT.  ElevenLabs may allow you to share Output publicly, including in our image or video galleries, such as the Explorer or Library. If you choose to share such Output (“Shared Output”), you hereby grant to ElevenLabs a worldwide, royalty-free, fully paid-up, transferable, and sublicensable (through multiple tiers) license to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, publicly perform and display, and otherwise exploit the Shared Output for any lawful purpose. Such purposes may include operating, maintaining, improving, and enhancing the Services; developing new products and services; and conducting marketing, promotional or other commercial activities, whether by ElevenLabs or its third party sublicensees. 

If you opt in to share your Output publicly, you may later opt out of the sublicensing of your Output to third parties (including making them available to other ElevenLabs users) at any time by using the "Disable" functionality available in the Image & Video product settings. Upon processing of such opt-out request, your Output will no longer be made available for new third-party use; however, this will not affect any sublicenses or uses already granted or commenced prior to the effective date of your opt-out. 

3. PROHIBITED CONDUCT. You may not upload, generate (through Image & Video), or share any content that violates the Prohibited Use Policy, or otherwise use Image & Video to:

• assist in identifying any person or to solicit or infer private or sensitive information about an individual;
• reproduce the likeness or anyone under 18;
• create, distribute, or promote sexually explicit, violent, hateful, or harmful content; or
• generate Output that contains sensitive personal information.
  
  We may permit exceptions to these policies when justified by educational, documentary, scientific, or artistic purposes, or in circumstances where potential harms are offset by public benefit.

4. REPORTING VIOLATIONS. If you encounter content that you believe violates any of our policies, please report it immediately⁠ using this form. We take all violations seriously and will review reported content for compliance with our Terms of Service and Prohibited Use Policy. 

5. FEES. Unless otherwise agreed in writing, you acknowledge and agree that ElevenLabs will charge the Fees for Image & Video set forth on our pricing pages available at https://elevenlabs.io/pricing or https://elevenlabs.io/scale-tier, or as otherwise displayed within the Service interface (including the prompt box), as applicable. All Fees are subject to change in accordance with the Underlying ElevenLabs Agreement or as otherwise communicated to you by ElevenLabs in writing.

6. EXCLUSION OF UNDERLYING INDEMNITY. Notwithstanding anything to the contrary in the Underlying ElevenLabs Agreement, any indemnity provided by ElevenLabs in respect of third-party intellectual property infringement shall not apply to or in connection with your access to or use of Image & Video, including any Output generated therefrom.