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ElevenAgents

AI Chatbot for IT Operations. Automate Support, Triage Tickets and Enable Self‑Service

AI agents handle password resets, access requests, incident triage, onboarding, and runbook automation - deflecting Tier-1 tickets, resolving issues instantly across voice and chat, and integrating with your ITSM stack.

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कॉल प्राप्त करें
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  • stripe
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ElevenAgents द्वारा it operations के लिए चैटबॉट्स पेश कर रहे हैं

Always-on IT support, without the ticket backlog

Deploy AI agents that handle Tier-1 requests instantly across Slack, web, phone, and chat. Reducing repetitive tickets and delivering faster resolution at lower cost.

Deflect Tier-1 tickets at scale

Resolve password resets, access requests, software provisioning, and common issues automatically. Before they reach a human agent. Agents pull from your knowledge base and ITSM systems for accurate answers, 24/7.

Cut resolution time for every employee

Get instant answers in Slack, Teams, or a web portal. No queues. Complex issues are triaged, categorized, and routed to the right team with full context, cutting resolution time.

Integrate with your existing ITSM stack

Connect to ServiceNow, Jira, Zendesk, Okta, and Active Directory without replacing existing systems. Agents create tickets, update records, trigger provisioning, and escalate with full conversation history.

एक बार चैटबोट बनाएं, हर जगह इस्तेमाल करें

अपने ग्राहकों से वहीं जुड़ें जहाँ वे हैं, और हर बातचीत को एक ही डैशबोर्ड पर देखें—बिना चैनल बदलने के झंझट के।

Foreground

हर it operations वर्कफ़्लो के लिए एक ही प्लेटफ़ॉर्म

अपने ऑपरेटिंग सिस्टम्स से कनेक्ट करें और अपने चैटबोट को अपनी SOPs के हिसाब से कस्टमाइज़ करें।

ElevenLabs ElevenAgents platform
ElevenAgents scheduling UI
Integrations UI

अपने मौजूदा टूल्स के साथ आसानी से इंटीग्रेट करें

Connect AI agents to the ITSM platforms, communication tools, and automation layers your IT team already uses - so ticket creation, routing, and resolution happen inside your existing stack.

It operations चैटबॉट्स जो भावनात्मक और संदर्भ के अनुसार समझदार हैं

भावनात्मक रूप से एक्सप्रेसिव चैटबोट्स असली ग्राहक की भावनाओं के अनुसार खुद को ढालते हैं, और हर बातचीत को बेहतर नतीजों की ओर ले जाते हैं—चाहे हालात कितने भी चुनौतीपूर्ण हों।

प्राकृतिक, इंसानों जैसी बातचीत

अपने चैटबोट को कुछ सेकंड में असली जैसी आवाज़ दें। टोन पर पूरा कंट्रोल पाएं ताकि चैटबोट दबाव में भी ग्राहकों को शांत, गाइड और आश्वस्त कर सके।

तेज़, संदर्भ-समृद्ध हैंडऑफ़

जटिल मामलों के लिए एस्केलेशन नियम तय करें, फिर इंसानों को हैंडऑफ़ करें। पूरी चैट हिस्ट्री आपके CCaaS, CRM और टिकटिंग स्टैक में सिंक हो जाएगी ताकि ट्रांज़िशन स्मूद रहे।

Human hand-off

Automated ticket triage and routing

Agents classify requests by type, priority, and affected system. Then route to the right team or resolve automatically. Fewer misrouted tickets, shorter queues, and easier SLA targets.

Self-service for common IT requests

Handle password resets, VPN access, software installs, account unlocks, and service catalog requests automatically. Employees get instant resolution. Your IT team gets time back for complex work.

Action execution in connected systems

Agents call your APIs and webhooks to take real action. Creating tickets, provisioning access, updating records, and triggering runbooks directly inside your ITSM and identity platforms.

Knowledge base grounding and RAG

Ground every response in your IT policies, runbooks, and docs using RAG. Answers stay accurate as your knowledge base evolves. With confidence thresholds and human fallback for uncertain queries.

Smooth escalation to human agents

When a request exceeds automation scope or needs human sign-off, agents hand off cleanly. Passing conversation history, ticket context, and priority so employees never repeat themselves.

Enterprise security and audit controls

Role-based access, SSO, end-to-end encryption, and full conversation logging keep deployments compliant and auditable. SOC 2 Type II certified, with zero retention mode and data residency options.

स्केलेबल एंटरप्राइज-ग्रेड सुरक्षा और इन्फ्रास्ट्रक्चर

Foreground

अपना पहला it operations चैटबोट बनाएं

प्लेटफ़ॉर्म पर बनाएं

इंट्यूटिव डैशबोर्ड से बिना कोडिंग के अपना it operations चैटबोट डिज़ाइन, टेस्ट और डिप्लॉय करें।

Create Agent

API के साथ बनाएं

हमारे डेवलपर-फ्रेंडली REST API और SDKs का इस्तेमाल करके चैटबोट को अपनी ऐप्स में इंटीग्रेट करें।

Create Agent APIs

अक्सर पूछे जाने वाले सवाल

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