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El futuro de los agentes de IA para minoristas y marketplaces online

La era de los chatbots rígidos y frustrantes ha terminado. Descubre cómo agentes de IA de nivel empresarial gestionan solicitudes de clientes de principio a fin: desde la búsqueda de productos y el seguimiento de pedidos hasta el soporte postventa, reduciendo costes de soporte, aumentando la conversión y generando mayor confianza. Obtendrás ideas prácticas sobre cómo grandes comercios y marketplaces están usando IA conversacional para atender a clientes más rápido, personalizar la experiencia a gran escala y lograr un ROI medible. La sesión incluye una demo en directo de un Agente IA en acción, mostrando casos reales en retail. Expertos: - Nicolo Rossi y Pier Patergnani, expertos en Agentes IA para retail y marketplaces - ayudan a comercios a escalar la interacción con clientes usando IA - Senta Knuth, despliegue de producto empresarial para retail y marketplaces

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exitfive

Rethinking Marketing Creative in the World of AI

In the past six months, AI creative tools for image, video, and production have gotten quite good. And fast. That's started forcing real conversations inside enterprise marketing teams like: where should in-house creative be focusing? Where is the best place to put budget in creative right now? Where do we still need the help of agencies? What does the future of a marketing team look like when marketers have access to more tools for self serve creative with AI? We're bringing on marketing leaders who are using AI for creative production to share what's actually changed inside their orgs. They'll show us the tools they're using, the workflows they've built, the team and budget decisions they've made, and plans for investing in creative in the future. This conversation will be a mix of strategy (where does AI fit) and tactics (how are you using AI right now). We'll cover subjects like: - How marketing leaders are reallocating creative budgets now that AI is in the mix - Real AI-generated creative from B2B marketing teams: what they made, how they made it, what it replaced - Where AI is genuinely good enough and where humans still win - What the creative function actually looks like inside a modern marketing org - Any examples of where AI hasn’t worked for creative and common mistakes If you're starting to wonder where AI fits into your creative strategy and how to spend your next dollar, this one's for you.

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