Introducing Agent Templates

Most teams building conversational agents start the same way - a blank prompt, a rough idea of what the agent should do, and a lot of trial and error before anything works in production. Agent Templates remove that cold start entirely.

We've pre-configured dozens of agent templates in ElevenAgents, covering some of the most common use cases we see across our platform. Each template comes with a predefined system prompt, workflows, and integrations, ready to customize and deploy across your organization.

What are Agent Templates?

Agent Templates are ready-made starting points for building conversational agents. Rather than configuring an agent from scratch, you pick a template that matches your use case, customize the details for your business, and deploy. The underlying system prompt, conversation flow, and integration scaffolding are already in place.

Use cases across industries

The template library spans the use cases where conversational AI agents are deployed most frequently:

Customer support - Templates for support triage, ecommerce assistants, and issue resolution. These cover the highest-volume use case on the platform: agents that resolve inquiries, not just deflect them.

Popular templates:

• Customer Support - A support representative that fields customer inquiries and resolves issues.
• E-commerce Customer Experience - A shopping assistant that handles product questions and support inquiries.

Education and enablement - Templates for tutoring, onboarding, and internal training. Pre-configured with conversation flows that adapt to the learner, answer questions, and reinforce key concepts.

Popular templates:

• New Hire Onboarding Assistant - An internal bot meant to answer onboarding FAQs
• Education and Tutoring - An agent for educational and teaching purposes.

GTM - Templates for outbound sales, survey and feedback intake, and appointment setting. Built with the conversation logic needed to run structured outbound calls at scale.

Popular templates:

• Outbound Sales Representative - Conducts outbound pipeline generation.
• Survey and Feedback Intake - An outbound agent to conduct research or collect feedback.
• Inbound Lead Qualifier - Qualifies leads from web forms and ads, assesses budget and timeline, and routes to the right sales rep.

Receptionists - Templates for front desk, healthcare, hospitality, and restaurant reception. These handle call routing, information collection, scheduling, and common inquiries.

Popular templates:

• Front Desk Receptionist - Handles department transfers, general inquiries, and call routing.
• Healthcare Receptionist - Collects patient info and schedules appointments for medical facilities.
• Hospitality Concierge - A hotel front desk concierge for guest inquiries and issues.

Try it now

Browse the full template library and deploy your first agent at elevenlabs.io/app/agents/templates.