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Building new customer experiences at scale

Approach to digital transformation, lessons from real deployments, and how AI and human teams will work together to define the next era of customer experience. Panel with Anand Das (Chief Digital & AI Officer at TVS Motor), Hari Varrier (Sr. Vice President - IoT & AI, Havells), and Aditya Sudhindranath (Partner & Chief Strategy Officer at Deloitte South Asia), moderated by Karthik Rajaram (General Manager & Country Head, India, ElevenLabs.)

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Keynote

At the ElevenLabs Summit in India, Mati Staniszewski shared how voice AI is helping people learn, control their homes, and interact with technology in their own language, and where ElevenLabs is headed next, including government partnerships and more local teams across India.

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ElevenLabs for India

Karthik Rajaram (General Manager & Country Head, India) on deploying voice AI in India. Adarsh Shiragannavar (Forward Deployed Engineering) demo the ElevenAgents platform and its built-in Architect feature, showcasing how enterprises can build, test, and deploy voice agents in real-time to streamline complex workflows like insurance claim filing.

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ElevenCreative Keynote

Luke Harries (Head of Growth) on ElevenCreative platform enabling marketers to transform creative production. Akash Hamirwasia (Engineering) demo the ElevenCreative Flows platform, showing how to build and localize multi-modal AI campaigns live.

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