ElevenLabs Impact Program for Professors Terms & Conditions
Last Updated: February 12, 2026
Welcome to the ElevenLabs Impact Program for Professors (the “Program”). These ElevenLabs Impact Program for Professor Terms and Conditions (these “Terms”) are between you (“you”, “your” ) and Eleven Labs Inc. (“ElevenLabs”, “we”, “us”, or “our”) and govern your participation in the Program. Through the Program, you may be authorized to make available certain access codes (“Codes”) for the use of select ElevenLabs’ services (the “Services”), free-of-charge, for Approved Projects (as defined below) with qualifying students (“Students”). By submitting an application, agreeing to participate, being accepted into, and participating in the Program, you agree to be bound by these Terms. Unless otherwise defined herein, capitalized terms used in these Terms have the meanings set forth in the ElevenLabs Terms of Service.
SECTION 13 CONTAINS PROVISIONS THAT GOVERN HOW TO RESOLVE DISPUTES BETWEEN YOU AND ELEVENLABS. ADDITIONALLY, SECTION 13 INCLUDES AN AGREEMENT TO ARBITRATE WHICH REQUIRES, WITH LIMITED EXCEPTIONS, THAT ALL DISPUTES BETWEEN YOU AND ELEVENLABS SHALL BE RESOLVED BY BINDING AND FINAL ARBITRATION. SECTION 13 ALSO CONTAINS A CLASS ACTION AND JURY TRIAL WAIVER. PLEASE READ SECTION 13 CAREFULLY. UNLESS YOU OPT OUT OF ARBITRATION WITHIN THIRTY (30) DAYS AS SET FORTH IN SECTION 13: (1) YOU WILL ONLY BE PERMITTED TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF AGAINST ELEVENLABS ON AN INDIVIDUAL BASIS, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION; AND (2) YOU ARE WAIVING YOUR RIGHT TO PURSUE DISPUTES OR CLAIMS AND SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL.
1. Eligibility
(a) Your Eligibility. To participate, you must submit an application and receive written approval from ElevenLabs, be a university educator, and not be (1) subject to any economic or financial sanctions or trade embargoes in any jurisdiction; and (2) located in a country or territory that is subject to economic sanctions or trade embargoes imposed by the United States Government (including Belarus, Cuba, Iran, North Korea, Russia, Syria, and the annexed regions of Ukraine)
(b) Student Eligibility. Student participation is limited to individuals 18 years or older whom you select for the Approved Project. You are solely responsible for selecting, screening, and onboarding Students in compliance with these Terms, any Program instructions, and applicable laws and institutional policies.
2. Services Access; Codes. ElevenLabs, at its sole discretion, may accept you into the Program to use the Services for a specific course or project approved for this Program by ElevenLabs in writing ("Approved Project”). ElevenLabs may provide you with complimentary access to the Services and may make available to you Codes for distribution to Students for the Approved Project that meet the eligibility requirements set forth herein for the duration set forth in your program acceptance. Your and your Students’ use of the Services is solely for teaching and learning purposes for the Approved Project. ElevenLabs will solely determine the total number of Codes to be distributed to you. Each Code will be valid for only one Student and will permit such Student to register for an account (each, a “Student Account”) to use our Services under the Eleven Labs Terms of Service, including the Prohibited Use Policy and any applicable Supplemental Terms.
Access to each Student Account using the Code will be enabled for differing periods of time, as determined by ElevenLabs, depending on the Approved Project (each such period, an “Access Period”), after which time Student Account access will automatically expire. You acknowledge that it is your responsibility, and not the responsibility of ElevenLabs, to inform Students of the Access Period associated with their Student Account and you will do so when distributing Codes to Students. We may disable or deactivate Student Accounts at any time and for any reason.
3. Restrictions. You will not, and you will ensure that any Students to whom you distribute Codes will not: (i) sell, resell, rent, lease, loan, assign, license, or otherwise make the Codes or access to the Student Accounts available to any third-party, including other Students, except as expressly permitted herein; (ii) use the Student Accounts (or the Services accessed therefrom) or the ElevenLabs Marks (defined below) for any commercial purpose; (iii) distribute a single Code to more than one Student or use a Code intended for a different Student (or permit another party to do the same); (iv) use, distribute, or attempt to use or distribute a Code after the end of the Access Period enabled by that Code; (v) use a Code or Student Account to access unauthorized portions of the Services; (vi) use the Services for grading, testing, student evaluation, in connection with enrollment or admissions, or for any purposes which may be deemed “prohibited” or “high-risk” under any law; (vii) upload or disclose education records or other regulated student data to the Services; or (viii) make derogatory or disparaging statements about ElevenLabs or the Program, or otherwise take actions that are detrimental to the reputation of ElevenLabs or the Program. You will not make any warranties or representations concerning the Services except as expressly authorized by us in writing.
4. Consents and Permissions. You represent and warrant that you have obtained all necessary consents, approvals, and permissions required for your and Students’ participation in the Program, sharing any content with ElevenLabs, and use of the Services, including any institutional approvals and any student permissions required by law, policy, or contract. You are solely responsible for determining whether your use of the Services complies with institutional policies and applicable laws (including FERPA, if applicable); and ensuring that no grades, Student Identifiable Information (defined below, and including student IDs), enrollment data, or Education Records (defined below) are shared with ElevenLabs.
5. Teaching Community; Sharing . You may be invited to participate in an ElevenLabs educator community (“Educator Community”). Your participation in the Educator Community is optional. You may also share teaching content or reflection after your course concludes (“Artifact”) with the Educator Community. If you share an Artifact, you will review and approve any public use in advance. You agree not to share student work without the student’s explicit written consent. For any Artifact you choose to share, you grant ElevenLabs a non‑exclusive, worldwide, irrevocable, sublicensable, royalty‑free license to use, reproduce, display, make available, make derivative works of and distribute the Artifact for Program showcases, education use cases, related communications, and other purposes.
6. Privacy. ElevenLabs will process data in accordance with the ElevenLabs Terms of Service and our Privacy Policy. ElevenLabs is not a system of record and is not a “school official” under FERPA for purposes of this Program. You agree not to submit, and shall ensure Students do not submit Education Records or Student Identifiable Information to ElevenLabs. For purposes of these Terms, “Education Records” means any record directly related to a student or former student and maintained by a school or party acting on its behalf, as defined in 34 CFR § 99.3, and “Student Identifiable Information” means any information that alone or in combination identifies a student, including name, student ID, or other personally identifiable information under FERPA.
7. Intellectual Property; Feedback. Except for the licenses granted herein, no intellectual property rights are transferred under these Terms. Do not use ElevenLabs’ names, trademarks, or logos, except as permitted by ElvenLabs. You may choose to provide feedback about your experience. ElevenLabs may use any feedback you provide to improve its products and programs, without obligation or attribution.
8. Representations and Warranties. You represent and warrant to us that:
(a) All information you provide or otherwise make available to us hereunder is accurate and complete, and you will immediately correct and/or supplement any information that you subsequently become aware is inaccurate or incomplete;
(b) You have all necessary rights and licenses to perform your obligations under these Terms and to grant the rights and licenses you grant hereunder;
(c) You comply, and will continue to comply, in all respects with these Terms, any instructions, institutional policies, and all applicable laws and regulations, student data privacy laws; and
(d) Your provision of Codes hereunder in accordance with all applicable laws and regulations.
9. Limitation of Liability. To the fullest extent permitted by applicable law, ElevenLabs will not be liable to you under any theory of liability (whether based in contract, tort, negligence, warranty, or otherwise) for any indirect, consequential, exemplary, incidental, punitive, or special damages or lost profits, even if we have been advised of the possibility of such damages. The total liability of ElevenLabs for any claim arising out of or relating to these Terms or the Program, regardless of the form of the action, is limited to One Hundred United States Dollars ($100 USD).
10. Disclaimers. Your participation in the Program and your use or Students’ use of the Services, and your and their access to any content or materials provided therein or therewith is at your and their sole risk. To the fullest extent permitted under applicable law, the Program, our Services, and any content or materials provided therein or therewith, are provided “as is” and “as available” and without warranties of any kind, either express or implied. ElevenLabs disclaims all warranties with respect to the foregoing, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement and does not represent or warrant that our Services or any content provided therein or therewith are accurate, complete, reliable, current, or error-free or that access to our Service or any content provided therein or therewith will be uninterrupted. You acknowledge that you, and not ElevenLabs, are solely responsible for your Students’ access to and use of the Services using the Codes.
11. Confidentiality. As part of your participation in the Program, we might make certain information available to you that we do not make available to the general public, like our Codes and the contact information of our personnel (collectively, “Confidential Information”). Except as expressly permitted by these Terms, you agree not to disclose our Confidential Information to any third party for any purpose, except that you may disclose it to your agent or representative so long as they (A) need to know this information to perform their obligations to you under these Terms and (B) are subject to confidentiality obligations that are at least as strict as those we have imposed on you under these Terms.
12. Term; Suspension; Termination. The Program runs for the period specified in your acceptance to the Program by ElevenLabs. ElevenLabs may modify, suspend, or terminate your or Students’ participation, or the Program, at any time for any reason or no reason, including misuse or breach of this Agreement. You may end participation at any time upon notice to ElevenLabs. Upon termination or expiration, all Program access ends and you must cease use and destroy any unused Codes. These Terms will continue to apply with respect to all Students to whom you distributed Codes through the date of termination of such access (if applicable). The following provisions will survive the termination of these Terms: Sections 3,4, 5 (last sentence),and Sections 7-14.
13. Dispute Resolution; Binding Arbitration
Please read this Section 13 carefully because it requires you and ElevenLabs to arbitrate certain disputes and claims and limits the manner in which we can seek relief from each other. Arbitration precludes you and ElevenLabs from suing in court or having a jury trial. You and ElevenLabs agree that arbitration will be solely on an individual basis and not as a class arbitration, class action, or any other kind of representative proceeding. ElevenLabs and you are each waiving the right to trial by a jury.Follow the instructions below if you wish to opt out of the requirement of arbitration on an individual basis. No class or representative actions or arbitrations are allowed under this arbitration agreement.
(a) Informal Dispute Resolution Prior to Arbitration. For any dispute or claim between you and ElevenLabs arising out of or relating in any way to your access to or use of the Services, any communications you receive, any products sold or distributed through the Services or these Terms and prior versions of these Terms, including claims and disputes that arose between you and us before the effective date of these Terms, or any privacy or data security claims, (collectively, “Disputes”, and each a “Dispute”), you and ElevenLabs agree to attempt to first resolve the Claim informally via the following process:
If you assert a Dispute against ElevenLabs, you will first contact ElevenLabs by sending a written notice of your Dispute to ElevenLabs by email to legal@elevenlabs.io. If ElevenLabs asserts a Dispute against you, ElevenLabs will contact you by sending a written notice of ElevenLabs’ Dispute to you via email to the primary email address associated with your account.
If you and ElevenLabs cannot reach an agreement to resolve the Dispute within 30 days after you or ElevenLabs receives the applicable notice, then either party may submit the Dispute to binding arbitration as set forth below. The statute of limitations and any filing fee deadlines shall be tolled for thirty (30) days from the date that either you or ElevenLabs first send the applicable notice so that the parties can engage in this informal dispute-resolution process.
(b) Disputes Subject to Binding Arbitration; Exceptions. Except for individual disputes that qualify for small claims court and any disputes exclusively related to the intellectual property or intellectual property rights of you or ElevenLabs, including any disputes in which you or ElevenLabs seek injunctive or other equitable relief for the alleged unlawful use of your or ElevenLabs’ intellectual property or other infringement of your or ElevenLabs’ intellectual property rights (“IP Disputes”), all Disputes, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, that are not resolved in accordance with Section 13(a) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury. The arbitration shall be administered by Judicial Arbitration and Mediation Services, Inc. (“JAMS”) pursuant to its Comprehensive Arbitration Rules and Procedures. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court. The remedies and reliefs rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction.
A party who wishes to initiate arbitration must provide the other party with a request for arbitration (the “Request”). The Request must include: (i) the name, mailing address, email address, and telephone number of the party seeking arbitration and the email address associated with any applicable account; (ii) a statement of the legal claims being asserted and the factual bases of those claims; (iii) a description of the remedy sought and an accurate, good faith calculation of the amount in controversy in United States dollars; (iv) a statement certifying completion of the informal dispute resolution process as described in Section 12(a) above; and (v) evidence that the requesting party has paid any necessary filing fees in connection with such arbitration.
If the party requesting arbitration is represented by counsel, the Request shall also include such counsel’s name, mailing address, email address, and telephone number. Such counsel must also sign the Request. By signing the Request, counsel certifies to the best of counsel’s knowledge, information, and belief, formed after an inquiry reasonable under the circumstances, that: (A) the Request is not being presented for an improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of dispute resolution; (B) the claims, defenses and other legal contentions are warranted by existing law or by a non-frivolous argument for extending, modifying, or reversing existing law or for establishing new law; and (C) the factual and damages contentions have evidentiary support or, if specifically so identified, will likely have evidentiary support after a reasonable opportunity for further investigation or discovery.
You and ElevenLabs agree that all materials and documents exchanged during the arbitration proceedings shall be kept confidential and shall not be shared with anyone except the parties’ attorneys, accountants, or authorized representatives, and shall be subject to the condition that they agree to keep all materials and documents exchanged during the arbitration proceedings strictly confidential.
(c) Opting Out of Arbitration. You have the right to opt out of binding arbitration within 30 days of the date you first accepted these Terms by providing us with notice of your decision to opt-out via email or by certified mail to the applicable address set out below. In order to be effective, the opt-out notice must include your full name, mailing address, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 13.
Eleven Labs Inc.
Attn: Legal Department – Arbitration Opt-Out
169 Madison Ave #2484
New York, NY 10016
(d) Rejection of Future Arbitration Changes. You may reject any change we make to Section 13 (except address changes) by personally signing and sending us notice within 30 days of the change by certified mail addressed to:
Eleven Labs Inc.
Attn: Legal Department – Arbitration Opt-Out
169 Madison Ave #2484
New York, NY 10016
If you do, the most recent version of Section 13 before the change you rejected will apply.
(e) Severability. If any portion of this Section 13 is found to be unenforceable or unlawful for any reason, including but not limited to because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from these Terms; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 13 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 13; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 13 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 13 will be enforceable.
(f) Waiver of Jury Trial. YOU AND ELEVENLABS HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and ElevenLabs are instead electing that all Disputes shall be resolved by arbitration under these Terms, except as specified in Section 13(b).
(g) Waiver of Class and Other Non-Individualized Relief. YOU AND ELEVENLABS AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 13(h), EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, REPRESENTATIVE, OR COLLECTIVE BASIS, AND THE PARTIES HEREBY WAIVE ALL RIGHTS TO HAVE ANY DISPUTE BE BROUGHT, HEARD, ADMINISTERED, RESOLVED, OR ARBITRATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS. ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND DISPUTES OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Subject to this Section 13, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim. Nothing in this paragraph is intended to, nor shall it, affect the terms and conditions under Section 13(h). Notwithstanding anything to the contrary in this Section 13, if a court decides by means of a final decision, not subject to any further appeal or recourse, that the limitations of this Section are invalid or unenforceable as to a particular claim or request for relief, you and ElevenLabs agree that the particular claim or request for relief, and only that particular claim or request for relief, shall be severed from the arbitration and may be litigated in the state or federal courts located in the State of New York. All other Disputes shall be arbitrated or litigated in small claims court. This Section does not prevent you or ElevenLabs from participating in a class-wide settlement of claims.
(h) Batch Arbitration. To increase the efficiency of administration and resolution of arbitrations, you and ElevenLabs agree that in the event that there are 100 or more individual Requests of a substantially similar nature filed against ElevenLabs by or with the assistance of the same law firm, group of law firms, or organizations, within a 30 day period (or as soon as possible thereafter), JAMS shall: (i) administer the arbitration demands in batches of 100 Requests per batch (plus, to the extent there are less than 100 Requests left over after the batching described above, a final batch consisting of the remaining Requests); (ii) appoint one arbitrator for each batch; and (iii) provide for the resolution of each batch as a single consolidated arbitration with one set of filing and administrative fees due per side per batch, one procedural calendar, one hearing (if any) in a place to be determined by the arbitrator, and one final award (“Batch Arbitration”).
All parties agree that Requests are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issues and seek the same or similar relief. To the extent the parties disagree on the application of the Batch Arbitration process, the disagreeing party shall advise JAMS, and JAMS shall appoint a sole standing arbitrator to determine the applicability of the Batch Arbitration process (“Administrative Arbitrator”). In an effort to expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree the Administrative Arbitrator may set forth such procedures as are necessary to resolve any disputes promptly. The Administrative Arbitrator’s fees shall be paid by ElevenLabs.
You and ElevenLabs agree to cooperate in good faith with JAMS to implement the Batch Arbitration process, including the payment of single filing and administrative fees for batches of Requests, as well as any steps to minimize the time and costs of arbitration, which may include: (1) the appointment of a discovery special master to assist the arbitrator in the resolution of discovery disputes; and (2) the adoption of an expedited calendar of the arbitration proceedings. This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or mass arbitration or action of any kind, or arbitration involving joint or consolidated claims under any circumstances, except as expressly set forth in this provision.
14. Miscellaneous.
(a) Governing Law; Venue. Any Claims will be governed by and construed and enforced in accordance with the laws of the State of New York, except to the extent preempted by U.S. Federal Law, without regard to conflict of law rules or principles (whether of the State of New York or any other jurisdiction) that would cause the application of the laws of any other jurisdiction. If any Claim is not subject to arbitration pursuant to Section 13, then the state and federal courts located in New York City, New York, will have exclusive jurisdiction. You and ElevenLabs waive any objection to venue in any such courts. If your local law requires that consumer contracts be interpreted subject to local law and enforced in the courts of that jurisdiction, this section may not apply to you only to the extent that local law conflicts with this section.
(b) Assignment. Your rights and obligations under these Terms are personal to you: this means that you cannot assign, transfer, or delegate them to another party. You acknowledge that we may assign these Terms without notifying you. If we do assign these Terms to another party, that party will be bound by and will receive the full benefit of the Terms.
(c) Waiver. Any failure by you or ElevenLabs to enforce a provision of these Terms will not serve as a waiver of either of our rights to do so.
(d) Relationship of the Parties; No Third Parties. The relationship between you and ElevenLabs is that of independent contractors. Nothing in this Agreement shall be deemed to create an employment, partnership, joint venture, or agency relationship between you and ElevenLabs. These Terms are only enforceable by you and ElevenLabs.
(e) Construction; Language. Unless otherwise expressly provided herein, the word “including” means “including without limitation” and does not limit the preceding words or terms. Any translation of these Terms into a language other than English is for reference purposes only: this means that, to the extent allowed by law, the English version of these Terms governs over any other versions.
(f) Damages Inadequate. If you breach these Terms, money damages may not make us whole, and we reserve the right to seek injunctive relief in addition to any other remedies we may have, without the necessity of proving actual damages and without the necessity of posting a bond (or other security).
(g) Modifications. We may periodically update these Terms. We will make reasonable efforts to notify you of any significant changes in advance or as required by law. You can check the “Last Updated” date at the outset of these Terms to see when these Terms were last updated. Your continued participation in the Program after the date of the updated Terms constitutes your acceptance of such updated Terms. If you do not agree to the new Terms, you must stop accessing and participating in the Program. We may change, suspend, or terminate any part of the Program at any time, to the extent permitted by applicable law. We will use reasonable efforts to notify you of any material changes to the Program under the circumstances.
(h) Severability. If a court finds that any provision of these Terms is illegal, unenforceable or ineffective, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
(i) Entire Agreement; Amendment. These Terms (and any exhibits thereto) supersedes all prior discussions and writings and constitute the entire agreement between you and ElevenLabs with respect to the subject matter hereof and cannot be amended or modified except in writing signed by both you and ElevenLabs.
(j) Contact. If you have a question or complaint regarding the Program or these Terms, please send an email to impact@elevenlabs.io You may also contact us by writing to:
Eleven Labs Inc.
169 Madison Ave #2484
New York, NY 10016