Voicemail Detection now available in Conversational AI

Stop Burning Credits on Voicemail Boxes:

Your voice agents are about to get smarter—and cheaper to run. Today, we're shipping voicemail detection for Conversational AI, a system tool that automatically identifies voicemail systems and handles them gracefully.

The Cost Problem

Every second your agent spends talking to a voicemail inbox is money burned. Whether it's waiting through lengthy greeting messages, getting stuck in recording loops, or delivering full pitches to empty inboxes—these interactions drain your credits without delivering value.

At scale, this adds up fast. A thousand-call campaign hitting 30% voicemail? That's hundreds of wasted conversations and unnecessary costs.

Smart Detection, Instant Savings

Voicemail detection changes the economics of voice agents. Your LLM analyzes conversation patterns in real-time to identify automated greetings and voicemail prompts. The moment it detects a voicemail system, you have full control over what happens next.

Your response strategy is up to you, either:

• Leave custom messages: Deliver a targeted voicemail and exit
• End calls immediately: Cut the connection and move on

Either way, you stop burning credits the moment detection occurs.

How Detection Works

Your agent's LLM continuously analyzes the conversation for telltale voicemail patterns:

• Automated greeting structures
• "Please leave a message after the beep" phrases
• Lack of interactive responses
• Standard voicemail system language

When these patterns trigger detection, the system automatically handles the voicemail scenario according to your configuration.

Implementation in Minutes

Getting started is simple—just add voicemail detection as a system tool when creating your agent. That's it. Your agent immediately gains the ability to detect and respond to voicemail systems intelligently.

Real-World Impact

Outbound Sales at Scale: Run thousand-call campaigns without worrying about voicemail costs. Leave targeted messages only when it matters.

Support Operations: Deploy follow-up agents that intelligently handle voicemail scenarios, maintaining customer communication without inflated bills.

Appointment Systems: Build reminder agents that leave concise messages instead of having full conversations with answering machines.

Lead Qualification: Screen prospects efficiently, spending credits only on live conversations that convert.

Leistung ohne Kompromisse

Die Erkennung erfolgt innerhalb von Sekunden nach dem Erreichen einer Voicemail-Begrüßung. Da es dasselbe LLM nutzt, das bereits Ihr Gespräch verarbeitet, gibt es kaum Latenz. Ihre Agenten treffen schnell kluge Entscheidungen und schonen sowohl Credits als auch das Anrufererlebnis.

• Detection rates across campaigns
• Average time saved per call
• Credits preserved through early termination
• Message delivery success rates

Die Voicemail-Erkennung ist jetzt über unsere API und Plattform verfügbar. Es ist ein weiterer Schritt zu produktionsreifen Sprachagenten, die reale Szenarien intelligent und wirtschaftlich bewältigen.

Verschwenden Sie keine Credits mehr auf Voicemail-Boxen. Sparen Sie Geld, stellen Sie schlauere Agenten bereit.

Detection happens within seconds of encountering a voicemail greeting. Since it leverages the same LLM already processing your conversation, there's minimal latency overhead. Your agents make smart decisions fast, preserving both credits and caller experience.

Ship Smarter Agents Today

Voicemail detection is live now across our API and platform. It's one more step toward production-ready voice agents that handle real-world scenarios intelligently—and economically.

Stop burning credits on voicemail boxes. Save money, ship smarter agents.

Get started with the documentation