ElevenLabs Ambassador Program Terms

Last Updated: 9 October 2026

Introduction

Please read these Terms and Conditions (“Terms”) carefully before participating in the ElevenLabs Ambassador Program (the “Program”). By applying to or otherwise participating in this Program, you (“Participant”) agree to be bound by these Terms and represent that you satisfy all eligibility requirements below. Capitalized terms used but not defined herein have the meanings ascribed to them in the ElevenLabs Terms of Service (set forth on https://elevenlabs.io/terms-of-use).

1. ABOUT THE PROGRAM

1. The ElevenLabs Ambassador Program is a community program operated by Eleven Labs Inc. (“ElevenLabs,” “we,” or “us”). The Program recognizes and supports individuals who build community around ElevenLabs products and services through events, content creation, or platform excellence.
2. The Program includes three participation types, and accordingly, there are three types of Participants:
3. 1. Community Builder - individuals who organize in-person or virtual events (including community meetups, hackathons, listening parties, and technical workshops) to build ElevenLabs presence in their city or community (each such event, a “Hosted Event”).
   2. Creator Partner - individuals who create and publish original content about ElevenLabs products (including tutorials, demos, reviews, and workflow breakdowns) to an online audience.
   3. Power Users - individuals identified directly by ElevenLabs (based on factors including platform performance) as top creators in the relevant ElevenLabs platform (e.g., the Voice Library, Music Marketplace, the ElevenReader platform). Power User status is invitation-based (i.e., not application-based) and is awarded at ElevenLabs’ sole discretion.
3. Participation in the Program is subject to acceptance by ElevenLabs. ElevenLabs reserves the right to accept or reject any application at its sole discretion.

2. ELIGIBILITY

1. To be eligible to participate in the Program, you must:
2. 1. Be a natural person who is at least 18 years old (or the age of legal majority in your jurisdiction, whichever is older) at the time of application or invitation;
   2. Have an active and valid ElevenLabs account and have been in compliance with ElevenLabs’ Terms of Service;
   3. Not be on the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC) Specially Designated Nationals and Blocked Persons List or otherwise under sanction by OFAC, or be an immediate family member of such an individual or be employed by or affiliated with an entity sanctioned by OFAC;
   4. Not be a resident of any country, state, province, or territory subject to comprehensive OFAC sanctions, including Cuba, Iran, North Korea, Syria, or the region of Crimea; 
   5. Not be an employee or official of a federal, state, provincial, or local government body or agency; and
   6. Not be a current employee, officer, director, or contractor of Eleven Labs Inc. or any of its affiliated companies, or an immediate family member of such an individual.

For the purpose of these Terms, “immediate family member” means spouses, parents, children, siblings, grandparents, and step child, wherever they may reside.

2. ElevenLabs reserves the right to verify eligibility at any time and to disqualify any Participant who does not meet these requirements.

3. APPLICATION AND ONBOARDING

1. Community Builders and Creator Partners must apply through the official application form at https://elevenlabs.io/ambassador. Applications are reviewed on a rolling basis. ElevenLabs may conduct a screening call as part of the evaluation process.

2. Power Users are identified and invited directly by ElevenLabs. No application is required for Power User status. Prospective Power Users will be contacted via email and onboarded through a separate welcome process.

3. By submitting an application, you represent and warrant that all information provided is truthful, accurate, and complete. Submission of false or misleading information will result in disqualification or removal from the Program.

4. PARTICIPANT OBLIGATIONS

4.1 General Obligations

All Participants, regardless of participation type, agree to:

1. Upon request, provide all information in an accurate and complete manner, that is reasonably necessary: (i) for ElevenLabs to verify their identity and must otherwise provide all cooperation reasonably requested in connection with KYC requests or other compliance efforts; (ii) to allow ElevenLabs to process payment (including without limitation, full legal name); and (iii) to confirm compliance with these Terms (including terms incorporated by reference herein);
2. Represent ElevenLabs in a positive and professional manner; 
3. Not make derogatory or disparaging statements about ElevenLabs, its personnel, its community, or the Program, or otherwise engaging in any activity that may be detrimental to the reputation of ElevenLabs; provided, however, that nothing in these Terms shall prohibit or restrict Participant from: (i) reporting possible violations of law to any governmental agency or entity, or (ii) making disclosures that are protected under applicable law;
4. Comply with all applicable laws and regulations;
5. Comply with ElevenLabs’ Terms of Service (including the Prohibited Use Policy and other Supplemental Terms incorporated therein) and Brand Guidelines (set forth on https://elevenlabs.io/brand) as updated from time to time;
6. Not use misleading or deceptive marketing tactics or engage in any false advertising in connection with the Program; 
7. Not misrepresent themselves as an official spokesperson, employee, representative or agent of ElevenLabs; and
8. Clearly and conspicuously disclose their status as an “ElevenLabs Ambassador” (or make other related or similar disclosure) in any content or communications where required by applicable law, including the U.S. Federal Trade Commission (FTC) guidelines on endorsements, and not remove or obscure such disclosure after the initial publication of such content or communications. 

4.2 Community Builder Obligations

In addition to the general obligations above, Community Builders agree to:

1. Submit proposal for each Hosted Event for ElevenLabs’ prior approval (which shall include, among other information, estimated budget for food and venue expenses);
2. To incur venue or food expenses within the approved budget and solely for the Hosted Event;
3. Organize Hosted Events in good faith and in accordance with any guidelines provided by ElevenLabs;
4. Be solely responsible for the planning, coordination, and execution of Hosted Events;
5. Provide recaps and attendance information to ElevenLabs upon request;
6. Not use ElevenLabs branding, assets, or event funding for events that are not officially approved by ElevenLabs; and
7. Ensure Hosted Events comply with all local laws, regulations and venue requirements and other applicable contractual requirements, including any applicable health and safety regulations.

4.3 Creator Partner Obligations

In addition to the general obligations above, Creator Partners shall:

1. Only publish original content that is their own work which does not infringe any third party’s right, including intellectual property or privacy rights, and not create or publish content that promotes harm, discrimination, or that otherwise violates ElevenLabs’ Prohibited Use Policy (available on https://elevenlabs.io/use-policy); 
2. Tag @ElevenLabs and @ElevenCreative on each program post where the platform allows;
3. Not publish sponsored content for the benefit of direct competitors of ElevenLabs without prior written consent from ElevenLabs;
4. Submit content links and performance analytics through the designated channels upon request;
5. Not engage in misleading or deceptive marketing practices, including false claims about ElevenLabs products or services;
6. Not inflate number of views of their content through fraudulent means; 
7. Upon request, provide verification of their account ownership with respect to the applicable social media channels in connection with their participation in the Program; and 
8. Not bid on branded keywords or terms associated with ElevenLabs in paid advertising without prior written consent.
9. Edits and removal. ElevenLabs does not pre-approve program content but may require Creator Partners to edit or remove content within forty-eight (48) hours of ElevenLabs reasonable written request. Commission already earned by a removed post will still be paid, unless the removal is due to your breach of these Terms.

4.4 Power User Obligations

Power Users acknowledge that their status is based on ongoing platform performance and agree to:

1. Continue using ElevenLabs products in a manner consistent with the Terms of Service; and
2. Not inflate platform metrics (including credits usage, downloads, or engagement) through fraudulent or automated means.

5. PAYMENTS, PERKS AND BENEFITS

5.1 Perks and Benefits

1. ElevenLabs may provide Participants with certain perks and benefits as part of the Program, including complimentary access to ElevenLabs’ services for some period of time, merchandise, event funding, early feature access, or invitations to ElevenLabs-hosted events. The specific perks available to each Participant are determined by ElevenLabs at its sole discretion and may change at any time.
2. Perks and benefits are non-transferable, have no cash value unless otherwise stated, and may not be exchanged or substituted. ElevenLabs reserves the right to modify, suspend, or discontinue the provision of perks or benefits at any time, with or without notice.
3. Any items provided by ElevenLabs pursuant to this Section 5 are provided “AS IS” without warranty of any kind. ElevenLabs will not replace lost, stolen, or damaged items.

5.2 Payments 

5.2.1 With respect to Community Builders.

Prior to incurring any costs in connection with a Hosted Event, the Community Builder must obtain written pre-approval from ElevenLabs regarding the scope, budget, and nature of such event. ElevenLabs shall reimburse the Community Builder for reasonable, pre-approved costs actually incurred in connection with a Hosted Event, including venue rental fees and food expenses, provided that the Community Builder submits documented receipts and such other supporting documentation as ElevenLabs may reasonably request.

5.2.2 With respect to Creator Partners. Subject to the terms hereof:  

1. In order to receive payouts from participation in the Program (“Rewards”), the Creator Partner must, in addition to meeting all other requirements set forth herein, have provided a valid and up-to-date payment method, and have completed any and all tax documents reasonably requested by ElevenLabs. ElevenLabs will remit payments through a third-party vendor PartnerStack Inc. (“PartnerStack”) and in accordance with the payment method provided by the Creator Partner. Creator Partners must comply with applicable terms and conditions set forth by PartnerStack as well. Notwithstanding the foregoing, ElevenLabs may choose a different platform for remitting payments to Creator Partners with notice to Creator Partners, and Creator Partners shall then comply with the terms and conditions applicable to their use and access to such platform.
2. ElevenLabs, either directly or through its Program partners, may periodically publish briefs announcing new opportunities for Creator Partners to earn Program Rewards (each, a "Brief"). A Brief may set its own requirements, including a maximum number of posts per Creator Partner and any Bounty. Briefs may add requirements to these Terms; otherwise, if a Brief conflicts with these Terms, these Terms control.
3. Posting Window. Unless a Brief says otherwise, posts must be published within fourteen (14) days of the Brief's release (the "Posting Window").
4. Measurement Window. Unless a Brief says otherwise, the “Measurement Window” is fourteen (14) days from the Program Post’s date and time of publication. 
5. Program Posts. A "Program Post" is a public post on your own account on any social media platform that is published within the Posting Window and responds to and is substantially in compliance with an active Brief and these Terms. Only Program Posts are eligible for Rewards. If you exceed a Brief's post limit, only your earliest posts up to the limit will be eligible for Rewards.
6. Creator Partners can earn two types of Rewards: 
7. 1. Viral Bonus: A Program Post earns a “Viral Bonus” when its Views reach a Schedule A threshold within the Measurement Window. Each Program Post earns only its highest tier, and Views from separate posts, including cross-posts of the same content, are not aggregated or combined. "Views" means organic views only as measured by the applicable platform’s native view count or, where the platform reports none, its native impression count. Views from paid promotion, bots, purchased engagement, or other artificial means do not count. ElevenLabs may disqualify any Program post, and remove any Creator Partner, it reasonably believes has manipulated or otherwise artificially inflated its Views in violation of these Terms.
   2. Bounties: ElevenLabs may announce “Bounties,” such as weekly or seasonal challenges, with the prize, criteria, and deadline set out in the relevant Brief. For every Bounty:
   3. 1. Winners will be selected by ElevenLabs in its sole and absolutely discretion, in accordance with any criteria set forth in the applicable Brief; and
      2. Eligible Program Posts must be published within the Posting Window, unless the Brief says otherwise.
   3. Stacking. A Program Post may earn both a Viral Bonus and a Bounty.
7. All Participants are responsible for any and all taxes (including any related penalties) resulting from any payments received hereunder. If ElevenLabs is required to deduct or withhold taxes from any payments made to Creator Partners and remit such taxes to the local taxing jurisdiction, then ElevenLabs shall have the right to withhold and remit such taxes and pay to Creator Partners the remaining net amount after the taxes have been withheld.

6. INTELLECTUAL PROPERTY

6.1 License to ElevenLabs logo

1. Unauthorized use of ElevenLabs' name, logos, other trademarks or any related materials, whether in connection with the Program or otherwise, is not permitted. However, ElevenLabs grants Participants a limited, non-exclusive, revocable, non-transferable, non-sublicensable, royalty-free license, during the term of their active participation in the Program, to use ElevenLabs’ name, logo and other trademarks solely for the purpose of promoting ElevenLabs solely in connection with their participation in the Program, provided such use complies with: (i) all applicable laws; (ii) ElevenLabs’ Brand Guidelines (as updated from time to time); and (iii) Any additional instructions ElevenLabs may provide from time to time.
2. Participants may not:
3. 1. Create websites, applications, or materials that mimic or replicate the look and feel of ElevenLabs’ products or services; 
   2. Suggest that their content originates from or is officially endorsed by ElevenLabs (unless specifically authorized); or
   3. Present themselves as official representatives, employees or agents of ElevenLabs and otherwise imply a broader affiliation with ElevenLabs than what actually exists.

6.2 Participants’ Content

1. Participants retain ownership of content they create as part of their participation in the Program. Each Participant hereby grants ElevenLabs a non-exclusive, royalty-free, worldwide license to share, repost, and amplify their Program-related content for promotional purposes. ElevenLabs will use reasonable efforts to attribute such content to Participants when sharing their content.
2. Participants represent and warrant that any content they create or publish in connection with the Program:
3. 1. Is work that they have all necessary rights to use for the intended purposes;
   2. Does not infringe any third-party rights;
   3. Does not contain defamatory, obscene, offensive, or unlawful material or otherwise violates ElevenLabs’ Prohibited Use Policy; and
   4. Complies with the terms of any third-party platform on which it is published.

7. PRIVACY

1. By participating in the Program, you acknowledge that ElevenLabs will collect and process Personal Data you provide in connection with your application and participation. This information will be handled in accordance with ElevenLabs’ Privacy Policy (available at https://elevenlabs.io/privacy-policy).
2. ElevenLabs may share Participant’s Personal Data with third-party service providers involved in operating the Program (including payment processors, merchandise fulfillment providers, email service providers, and analytics platforms) to the extent reasonably necessary to operate the Program.

8. CONFIDENTIALITY

During the Program and for a period of three (3) years following the termination or expiration of a Participant's participation in the Program, each Participant agrees to maintain the strict confidentiality of all non-public information disclosed by ElevenLabs that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure (the "Confidential Information"). Confidential Information includes, but is not limited to: campaign strategies, unreleased product details or features, launch dates, marketing briefs, and financial terms and compensation.

No Participant shall disclose, share, or publish any Confidential Information to any third party (including on social media platforms) without ElevenLabs' prior written consent. This obligation does not apply to information that: (i) is or becomes publicly available through no fault of the Participant; (ii) is required to be disclosed by applicable law, regulation, or court order, provided that the Participant gives ElevenLabs prompt prior written notice of such requirement (to the extent permitted by law) and reasonably cooperates with ElevenLabs in seeking a protective order; or (iii) is disclosed to a government agency or entity in connection with a report of a possible violation of law, as permitted under Section 4.1. Upon termination or withdrawal from the Program, or upon ElevenLabs' earlier written request, each Participant shall promptly return or destroy all Confidential Information in their possession and, upon request, certify such return or destruction in writing.

9. DURATION AND TERMINATION

1. The Program operates on a rolling basis with no fixed end date. ElevenLabs reserves the right to suspend or terminate the Program at any time, in its sole discretion, with or without notice.
2. ElevenLabs may suspend or terminate a Participant’s participation in the Program immediately and without notice for any of the following reasons:
3. 1. Violation of these Terms, ElevenLabs’ Terms of Service, or any terms incorporated by reference;
   2. Conduct that is detrimental to ElevenLabs, the Program, or ElevenLabs’ community;
   3. Inactivity for two or more consecutive quarters without engagement;
   4. Fraudulent, deceptive, or abusive behavior;
   5. Failure to maintain eligibility requirements; or
   6. Any other reason at ElevenLabs’ sole reasonable discretion.
3. For Power Users, status will be removed if the participant drops out of the applicable platform rankings. A 30-day notice will be provided where possible before status is removed due to ranking changes.
4. Participants may withdraw from the Program with 30 days’ advance notice written notice to Ambassador@elevenlabs.io. Note that you should not include payment card information or other sensitive information in your email correspondence with us.
5. Upon termination or withdrawal, all perks, benefits, and brand license rights will cease immediately. Notwithstanding anything to the contrary, after such termination or withdrawal, any pending perk claims or payments will be evaluated on a case-by-case basis at ElevenLabs’ discretion. For clarity, any physical merchandise already received by such Participants prior to the effective date of such termination do not need to be returned. 

10. MODIFICATIONS TO THE PROGRAM

ElevenLabs reserves the right to modify these Terms, the Program structure, perks, obligations, and any other aspect of the Program at any time. We will use reasonable efforts to notify Participants of material changes, such as by sending an email, updating the date at the top of these Terms. We may also provide updates through the Program’s other communication channels. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued participation in the Program after we provide such notice will confirm your acceptance of the changes. If you do not agree to the amended Terms, you must immediately stop participating in the Program. 

11. DISCLAIMERS

THE PROGRAM AND ALL BENEFITS, PERKS, AND MATERIALS PROVIDED IN CONNECTION WITH THE PROGRAM ARE PROVIDED "AS IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. ELEVENLABS MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE PROGRAM, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, CONTINUITY, OR VALUE OF ANY PERKS OR BENEFITS. ELEVENLABS, ITS AFFILIATED COMPANIES, DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS (COLLECTIVELY, THE "RELEASED PARTIES") WILL NOT BE RESPONSIBLE FOR: (A) ANY TECHNICAL FAILURES, ERRORS, OR DISRUPTIONS AFFECTING THE PROGRAM OR ANY ASSOCIATED PLATFORMS; (B) ANY LOSS OR DAMAGE ARISING FROM PARTICIPATION IN THE PROGRAM; OR (C) ANY EVENT BEYOND ELEVENLABS' REASONABLE CONTROL.

12. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL ELEVENLABS OR THE RELEASED PARTIES BE LIABLE TO A PARTICIPANT UNDER ANY THEORY OF LIABILITY (WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, OR OTHERWISE) FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, PUNITIVE, OR SPECIAL DAMAGES OR LOST PROFITS, EVEN IF ELEVENLABS OR A RELEASED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ELEVENLABS' AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO A PARTICIPANT'S PARTICIPATION IN THE PROGRAM WILL NOT EXCEED $100 USD. 

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless ElevenLabs and the Released Parties from and against any losses, liabilities, claims, demands, damages, expenses, or costs (“Claims”) arising out of or related to: (a) your participation in the Program; (b) your violation of these Terms; (c) your violation, misappropriation, or infringement of any third-party rights, including intellectual property rights or privacy rights; or (d) your violation of applicable law.

14. RELATIONSHIP OF PARTIES

The relationship between ElevenLabs and each Participant is that of independent contractors. Nothing in these Terms creates or implies any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between the parties. Participants have no authority to bind ElevenLabs to any obligation or agreement.

15. GOVERNING LAW AND DISPUTES

Sections 12 and 13 of the Terms of Service are incorporated herein by reference, with appropriate conforming changes.

16. GENERAL PROVISIONS

1. Entire Agreement: These Terms (together with any terms incorporated by reference) constitute the entire agreement between you and ElevenLabs with respect to the Program and supersede all prior agreements, representations, statements, and understandings of the parties. Except as otherwise provided herein, these Terms are intended solely for the benefit of the parties and are not intended to confer third-party beneficiary rights upon any other person or entity. Communications and transactions between the parties may be conducted electronically.
2. Severability: If any provision of these Terms is found to be unenforceable, that provision will be enforced to the maximum extent permissible and the remaining provisions will remain in full force and effect.
3. Waiver: ElevenLabs’ failure to enforce any term of these Terms will not constitute a waiver of that provision.
4. Assignment: You may not assign your rights or obligations under these Terms without ElevenLabs’ prior written consent. ElevenLabs may assign its rights freely.
5. Notices: ElevenLabs may provide additional information about this Program via email or through other communication channels of the Program. Legal notices will be provided to Participants’ registered email accounts with ElevenLabs. 

Schedule A: Viral Bonus  Schedule

Viral Bonus: Each Program Post earns its highest tier only.