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ElevenAgents

Serviço de atendimento com IA 24/7 e recepcionista virtual para E-commerce

Experience a demo virtual receptionist built for online retail support, guiding callers through order status, returns, address changes, billing questions, and clean escalations with clear next steps. Try our E-commerce AI answering service to hear efficient, calm call handling in action, 24/7.

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Apresentando o ElevenAgents para E-commerce

AI answering service for e-commerce

Give shoppers instant answers 24/7 with automated order status, shipping, and delivery updates pulled in real time after verifying the caller. Turn cart and checkout calls into revenue by handling product and promo questions, sending secure checkout links via SMS or email, and escalating hot leads to a human when needed. Reduce returns with guided post-purchase support for eligibility checks, RMA creation, exchanges, and warranty steps, including collecting photos or order details and issuing clear next actions.

Automate order status and delivery updates

The AI answering service verifies the caller and pulls real-time order, shipping, and delivery details so customers get instant answers without waiting for an agent.

Recover revenue from cart and checkout calls

Convert high-intent callers by answering product questions, confirming promo codes, and sending payment or checkout links via SMS or email, then routing hot leads to a human when needed.

Reduce returns with guided post-purchase support

Handle common after-sale needs like return eligibility, RMA creation, exchange options, and warranty steps, collecting photos or order info and issuing clear next steps automatically.

A plataforma mais simples para recepcionistas virtuais com IA de E-commerce

Conecte sem esforço seu serviço de atendimento com IA de E-commerce a todos os canais usados pelos seus clientes, enquanto acompanha e analisa cada conversa em segundos

ElevenLabs ElevenAgents platform
Workflows UI
Integrations UI

Milhões de chamadas atendidas, e contando

Conjunto poderoso de recursos com controle total

Tudo o que você precisa para automatizar chamadas recebidas, encantar quem liga e manter sua equipe focada no que mais importa.

Conversas instantâneas e naturais

Sua recepcionista AI E-commerce atende as chamadas com uma voz realista, captura detalhes importantes e fornece respostas rápidas para perguntas comuns de E-commerce em mais de 30 idiomas.

Roteamento inteligente de chamadas e agendamento

De agendar compromissos a encaminhar chamadas urgentes, seu serviço de atendimento AI E-commerce integra-se a calendários, CRMs e sistemas de tickets para completar fluxos de trabalho E-commerce em tempo real.

Vozes que refletem sua marca

Escolha entre vozes expressivas ou clone a sua própria para que a recepcionista AI E-commerce sempre fale em um tom que combine com a identidade da sua marca E-commerce.

Atendimento personalizado com precisão total

Nosso serviço de atendimento E-commerce identifica chamadores recorrentes, recupera dados de contas instantaneamente e fundamenta cada resposta na sua própria base de conhecimento para que as respostas E-commerce permaneçam precisas e contextuais.

Multilíngue por padrão

A detecção automática de idioma e a troca em tempo real ajudam sua recepcionista AI E-commerce a atender bases de clientes diversas de forma fluida, seja em inglês, espanhol, hindi ou outros.

Funciona com qualquer sistema telefônico

O ElevenAgents conecta-se ao seu sistema telefônico existente sem necessidade de trocar de provedor, para que seu serviço de atendimento AI E-commerce seja lançado mais rapidamente com sincronização automática de configurações.

Crie seu primeiro recepcionista de IA de E-commerce na web ou via API

Criar na plataforma

Projete, teste e implemente seu serviço de atendimento E-commerce a partir de um painel intuitivo sem necessidade de codificação.

Create Agent

Criar com a API

Integre o recepcionista virtual aos seus próprios aplicativos usando nossa API REST e SDKs amigáveis para desenvolvedores.

Create Agent APIs

Segurança e infraestrutura de nível empresarial em escala

Foreground

Perguntas frequentes

Explore outros setores que nosso serviço de atendimento com IA suporta

  • Oi, como posso ajudar...

    Mental health practices

    Explore our mental health practices AI answering service demo and call to hear Maya, an AI receptionist for an adult psychiatrist office, handle new patient intake, scheduling, fees, and discreet message-taking. Experience calm, one-question-at-a-time conversations with clear next steps for telehealth or in-person visits.

    mental health practices
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    Lenders

    Call our lenders AI answering service to hear a demo of an AI receptionist that greets callers, triages new loan and existing borrower needs, asks one question at a time, and routes to the right team. Experience realistic example conversations including warm transfers during business hours and callback scheduling after hours.

    lenders
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    Movers

    Call our movers AI answering service to experience a calm, organized virtual receptionist demo that asks one question at a time, confirms key move details, and routes you to the right next step for quotes, availability, or booking help. Try example conversations for residential or small-business moves and see how follow-ups and callbacks are handled clearly.

    movers
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    Dispatching

    Call our dispatching AI answering service demo to experience Riley, a calm AI receptionist who captures pickup, delivery, roadside, and status details one question at a time and routes them to the right workflow. Get a clear recap, realistic next steps, and an option for warm transfer when a live dispatcher is available.

    dispatching
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    Field services

    Try our field services AI answering service to call and hear Riley, an AI receptionist for Evergreen Field Services, handle HVAC, plumbing, electrical, appliance repair, and maintenance requests with calm triage and dispatch-ready intake. Experience example conversations for scheduling, urgent issues, ETAs, pricing questions, and after-hours message-taking.

    field services
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    Home services

    Try our home services AI answering service and call the demo to experience a friendly virtual receptionist that greets callers, asks one question at a time, and captures project details for Home Improvement Companies. Explore example conversations for estimates, scheduling, and after-hours message taking with clear next steps.

    home services
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    Cleaning companies

    Try our cleaning companies AI answering service and call the demo receptionist to hear warm, efficient intake for quotes, reschedules, and questions with clear recaps and next steps. Experience an AI receptionist that gathers key details, stays calm under pressure, and sets realistic expectations for staff follow-up.

    cleaning companies
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    Creative agency

    Call our demo creative agency AI answering service to experience Riley Grant, a virtual receptionist who greets callers, routes new business or client requests, and captures messages with clear next steps. Try realistic example conversations for transfers during business hours or after-hours follow-up, plus basic intake for projects and support.

    creative agency
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    Credit unions

    Try our credit unions AI answering service demo to experience Harper, a calm and security-conscious virtual receptionist for Redwood Community Credit Union that greets callers, identifies needs, and routes to the right help. Hear example conversations for transfers, hours, and callbacks, with urgent card loss or fraud guided to the proper next step.

    credit unions
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    Pest control

    Try our pest control AI answering service demo to hear how a calm virtual receptionist handles inbound calls, reassures anxious callers, and triages urgency. It collects the right details one question at a time and confirms the next step for scheduling or a technician callback.

    pest control
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    Beauty salons

    See how a beauty salons AI answering service handles real-world calls with a warm, polished virtual receptionist who quickly answers FAQs and guides callers to booking, rescheduling, or message capture. Call the demo to experience concise, one-question-at-a-time intake and clear next steps with callback expectations.

    beauty salons
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    Churches

    Try our churches AI answering service demo and call Grace, a warm AI receptionist for Cedar Valley Community Church who greets callers, answers common questions, and routes requests or takes messages for staff follow-up. Experience realistic example conversations for service times, directions, events, prayer requests, and urgent triage.

    churches
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    Veterinarians

    Try our Veterinarians AI answering service to experience a demo virtual receptionist that answers inbound clinic calls, screens for urgency, and helps with appointments, hours, refills, records, and message-taking. Call to hear calm, organized example conversations for small-animal practices.

    Veterinarians
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    Government

    Experience our government AI answering service demo by calling and speaking with a calm, civic-professional AI receptionist that asks one question at a time, checks urgency, and routes you to the right city department or takes a complete callback message. Ideal for public help desks that need clear after-hours guidance and efficient triage for utilities, permits, public works, records, courts, parks, and animal services.

    government
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    It companies

    Call our demo to experience an AI receptionist that stays calm under pressure, triages IT support and security issues, and captures ticket-ready details before routing you to the right team. Explore it companies AI answering service built for clear intake, accurate callbacks, and reliable next steps.

    it companies
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    Landlords

    Try our landlords AI answering service demo and call Riley Carter, the virtual receptionist for Harborview Rentals, to hear how tenant and prospect calls are greeted, organized, and routed with clear next steps. Experience calm intake, emergency screening, and accurate detail capture for maintenance, leasing, payments, and general messages.

    landlords
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    Dental

    Try our dental AI answering service and call a demo virtual receptionist for a dentist office to hear how it greets callers, answers common questions, and captures new or existing patient details for scheduling or urgent concerns. Designed for busy dental office phones, it routes clear messages and sets expectations for follow-up during and after hours.

    dental
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    Nonprofits

    Try our nonprofits AI answering service and call the demo virtual receptionist to hear warm, trauma-informed call handling for food, housing, youth programs, donations, volunteering, and more. It greets callers professionally, triages urgent needs, answers common questions, and captures clear messages for next-step follow-up.

    nonprofits
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    Emergency restoration

    Experience our emergency restoration AI answering service demo by calling and speaking with Riley, a calm virtual receptionist who triages urgent damage, asks short safety-first questions, and routes critical details to the on-call team. Hear how the AI receptionist keeps callers steady, captures the address and callback, and sets clear next steps on a 24/7 emergency line.

    emergency restoration
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    Apartments

    Try our apartments AI answering service demo and call to experience Riley Carter, a calm virtual receptionist for Harbor View Apartments who answers leasing and resident questions, confirms key details, and guides every caller to clear next steps.

    apartments

A plataforma de voz IA mais realista