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21 set 2026

Dietro l'agente: come una delle più grandi compagnie assicurative d'Europa ha portato gli agenti IA in produzione

Scopri come Admiral ha sviluppato e implementato un agente IA multimodale e multilingue nel Regno Unito, in Italia, Francia e Spagna. Scopri come gestisce interazioni delicate, dall'autenticazione in 5 passaggi alle chiamate sensibili legate al lutto, e come trasferisce senza interruzioni le conversazioni agli agenti umani senza perdere il contesto.

Altri webinar

21 ottobre
ElevenLabs Startup Grant Demo Day
Join us for Demo Day, where 11 founders from the ElevenLabs Startup Grant program pitch live what they've built. Hear firsthand how top founders are building with ElevenLabs, and see who walks away with the prizes. What we'll showcase: - 11 live pitches from founders in the ElevenLabs Startup Grant program, each showing a real product built on ElevenLabs - What today's most promising voice-AI startups are building and the problems they're solving with agents - Live judging and the reveal of the top three competing for cash prizes of $33K, $22K, and $11K plus ElevenLabs credits - The chance for winners to pitch again on the biggest stage: the 11/11 Summit in NYC - Whether you're a founder, an investor, or building with voice AI yourself, this is a first look at where the next generation of voice-AI companies is headed.
15 ottobre
From Deflection to Resolution: How AI Agents Reshape Customer Experience
Deflection was the old playbook. Fewer calls, fewer tickets, a cleaner dashboard. But customers still called back, escalated, or left, because the problem that started the contact never got solved. That’s changed. AI agents now talk naturally by voice and chat, take action in your systems, and hand off to a human cleanly when needed. Join ElevenLabs’ Nidal Laaziz and Ryan Borgesius for a live webinar where we’ll break down what AI agents can actually resolve, and how to measure and launch them, including demos for financial services, telco, and retail & e-commerce use cases. What we’ll cover: - Why deflection rate misleads, and the metrics to track instead - What modern AI agents can handle, with demos showing it in action for retail & e-commerce, financial services, and telco - Where humans still belong, and how to pass context along at handoff - How to choose where to start, and what to check before going live We’ll also have a live Q&A at the end. Register to attend live or receive a link to the recording.
15 ottobre
Live workshop: Add an AI receptionist to your catalog
Your customers are losing calls every day. Medical practices, accounting firms, law firms, local businesses: the switchboard is saturated, nobody picks up, and the team spends its day on the phone instead of doing its actual job. They're asking you to solve this inside your product. You have two options: build a full voice layer in-house, which costs you several quarters of engineering on something that isn't your product. Or plug in a third-party receptionist that sits next to your solution and captures the customer relationship. Both cost you. This workshop is built for software vendors. The goal: you leave with a solution you can deliver turnkey to your customers. Lenaig Guilleux (GTM France), Maxime Aubert (FDE France) and Shana Inch (GTM France) will build a phone receptionist agent live on a regulated vertical, and show the three ways to integrate it into your product. On the agenda: - A phone receptionist agent built live, from scratch to first test call, on a real practice scenario: appointment booking, qualification, transfer - The three levels of integration depending on your architecture: turnkey agent, voice engine inside your stack, or TTS and STT as separate components via the API - One platform, multiple verticals: what changes between a medical practice, an accounting firm and a local business, and what stays the same - What compliance requires for your customers in regulated sectors: data hosted in Europe, GDPR, EU AI Act Whether you build vertical software for healthcare, accounting, legal or local commerce, this workshop shows you what you can deliver to your customers without building the voice layer yourself.

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Dietro l'agente: come una delle più grandi compagnie assicurative d'Europa ha portato gli agenti IA in produzione

Altri webinar

ElevenLabs Startup Grant Demo Day

From Deflection to Resolution: How AI Agents Reshape Customer Experience

Live workshop: Add an AI receptionist to your catalog