264:I[134157,["https://app.buildwithfern.com/_next/static/immutable/chunks/0xmgppy6c_mh8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3qo4cw9rjagy6.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3q7alc3y0r1av.js","https://app.buildwithfern.com/_next/static/immutable/chunks/03w70glgr4690.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2ll8k3ixghtk4.js","https://app.buildwithfern.com/_next/static/immutable/chunks/25zyo_hebbg-o.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3o8tbnqo4ucrq.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0esapfjuyc4yz.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2q3etez9mcgs8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0x59_mzmzmxy6.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1mhmig4b1nvft.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2l-dzy1x-i7bv.js","https://app.buildwithfern.com/_next/static/immutable/chunks/18mzy9jt_n44x.js","https://app.buildwithfern.com/_next/static/immutable/chunks/03vq66gun13_3.js","https://app.buildwithfern.com/_next/static/immutable/chunks/21p85-1yrvbtq.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0lmxvey2roo5o.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2b9xv_zd2r8ef.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2o3sqtcfn0vy3.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0h5ncx-yhb07_.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2mjo6z0-su8u9.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3osghmrcr1qh8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/387tsxsr34rvx.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3wbi47pk4f52y.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3jn1la_7hhx7z.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1keb3ycmkfwgt.js","https://app.buildwithfern.com/_next/static/immutable/chunks/37-qq-f5i0k-7.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1yfg6w_1vozl0.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3hk2xkwgjggrm.js","https://app.buildwithfern.com/_next/static/immutable/chunks/05qvzabla7mw4.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0n9cj-02_ig6f.js","https://app.buildwithfern.com/_next/static/immutable/chunks/31kuv25jqxavt.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0eycb7b3bmt22.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3-b5raywg_qrx.js","https://app.buildwithfern.com/_next/static/immutable/chunks/19xybe_p57542.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0vkkst0n42obu.js","https://app.buildwithfern.com/_next/static/immutable/chunks/170ok-l6xpmcs.js","https://app.buildwithfern.com/_next/static/immutable/chunks/13bff59h2-_ir.js","https://app.buildwithfern.com/_next/static/immutable/chunks/13vn-6c36utt0.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2r8bhrvisjvbi.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2y681l3iz2mdu.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3-uw4txi_1yb-.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2mra5ql3mbf1-.js"],"Feedback"] 265:I[405021,["https://app.buildwithfern.com/_next/static/immutable/chunks/0xmgppy6c_mh8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3qo4cw9rjagy6.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3q7alc3y0r1av.js","https://app.buildwithfern.com/_next/static/immutable/chunks/03w70glgr4690.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2ll8k3ixghtk4.js","https://app.buildwithfern.com/_next/static/immutable/chunks/25zyo_hebbg-o.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3o8tbnqo4ucrq.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0esapfjuyc4yz.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2q3etez9mcgs8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0x59_mzmzmxy6.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1mhmig4b1nvft.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2l-dzy1x-i7bv.js","https://app.buildwithfern.com/_next/static/immutable/chunks/18mzy9jt_n44x.js","https://app.buildwithfern.com/_next/static/immutable/chunks/03vq66gun13_3.js","https://app.buildwithfern.com/_next/static/immutable/chunks/21p85-1yrvbtq.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0lmxvey2roo5o.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2b9xv_zd2r8ef.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2o3sqtcfn0vy3.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0h5ncx-yhb07_.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2mjo6z0-su8u9.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3osghmrcr1qh8.js","https://app.buildwithfern.com/_next/static/immutable/chunks/387tsxsr34rvx.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3wbi47pk4f52y.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3jn1la_7hhx7z.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1keb3ycmkfwgt.js","https://app.buildwithfern.com/_next/static/immutable/chunks/37-qq-f5i0k-7.js","https://app.buildwithfern.com/_next/static/immutable/chunks/1yfg6w_1vozl0.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3hk2xkwgjggrm.js","https://app.buildwithfern.com/_next/static/immutable/chunks/05qvzabla7mw4.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0n9cj-02_ig6f.js","https://app.buildwithfern.com/_next/static/immutable/chunks/31kuv25jqxavt.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0eycb7b3bmt22.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3-b5raywg_qrx.js","https://app.buildwithfern.com/_next/static/immutable/chunks/19xybe_p57542.js","https://app.buildwithfern.com/_next/static/immutable/chunks/0vkkst0n42obu.js","https://app.buildwithfern.com/_next/static/immutable/chunks/170ok-l6xpmcs.js","https://app.buildwithfern.com/_next/static/immutable/chunks/13bff59h2-_ir.js","https://app.buildwithfern.com/_next/static/immutable/chunks/13vn-6c36utt0.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2r8bhrvisjvbi.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2y681l3iz2mdu.js","https://app.buildwithfern.com/_next/static/immutable/chunks/3-uw4txi_1yb-.js","https://app.buildwithfern.com/_next/static/immutable/chunks/2mra5ql3mbf1-.js"],"BuiltWithFern"] 257:["$","svg","claude-logo",{"width":"16","height":"17","viewBox":"0 0 16 17","fill":"none","xmlns":"http://www.w3.org/2000/svg","children":["$","path",null,{"fillRule":"evenodd","clipRule":"evenodd","d":"M9.218 2.52954H11.62L16 13.5162H13.598L9.218 2.52954ZM4.37933 2.52954H6.89067L11.2707 13.5162H8.82133L7.926 11.2089H3.34467L2.44867 13.5155H0L4.38 2.53087L4.37933 2.52954ZM7.134 9.16887L5.63533 5.30754L4.13667 9.16954H7.13333L7.134 9.16887Z","fill":"currentColor"}]}] 258:["$","svg",null,{"ref":"$undefined","xmlns":"http://www.w3.org/2000/svg","width":24,"height":24,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-external-link size-icon","children":[["$","path","1q9fwt",{"d":"M15 3h6v6"}],["$","path","gplh6r",{"d":"M10 14 21 3"}],["$","path","a6xqqp",{"d":"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"}],"$undefined"]}] 25f:Ta02,M22.0606 9.86697C22.6034 8.23781 22.4165 6.45314 21.5485 4.97127C20.2431 2.69837 17.6188 1.52902 15.0558 2.0793C13.9156 0.794818 12.2774 0.0643507 10.5601 0.074818C7.94025 0.0688367 5.61576 1.75557 4.80978 4.24828C3.12679 4.59295 1.67408 5.64641 0.823986 7.13949C-0.491154 9.40641 -0.191341 12.264 1.56567 14.2079C1.02286 15.8371 1.20978 17.6217 2.07782 19.1036C3.38324 21.3765 6.00754 22.5458 8.57053 21.9956C9.70997 23.2801 11.3488 24.0105 13.0662 23.9993C15.6875 24.006 18.0128 22.3178 18.8188 19.8229C20.5017 19.4782 21.9545 18.4247 22.8045 16.9316C24.1182 14.6647 23.8176 11.8094 22.0614 9.86547L22.0606 9.86697ZM13.0677 22.4359C12.0188 22.4374 11.0027 22.0703 10.1974 21.3982C10.2341 21.3787 10.2976 21.3436 10.3388 21.3182L15.1029 18.5668C15.3466 18.4285 15.4961 18.169 15.4946 17.8886V11.1724L17.5081 12.335C17.5298 12.3455 17.544 12.3664 17.547 12.3903V17.9522C17.544 20.4255 15.541 22.4307 13.0677 22.4359ZM3.43483 18.3215C2.90922 17.4139 2.72006 16.35 2.90025 15.3174C2.93539 15.3384 2.99744 15.3765 3.04156 15.4019L7.80567 18.1533C8.04716 18.2946 8.34623 18.2946 8.58847 18.1533L14.4045 14.7948V17.1201C14.406 17.144 14.3948 17.1672 14.3761 17.1821L9.56044 19.9627C7.41539 21.1978 4.67595 20.4636 3.43558 18.3215H3.43483ZM2.181 7.92229C2.70436 7.01314 3.53053 6.31781 4.51445 5.95669C4.51445 5.99781 4.51221 6.07033 4.51221 6.12117V11.6247C4.51072 11.9043 4.66025 12.1638 4.90324 12.3021L10.7193 15.6599L8.70586 16.8225C8.68567 16.8359 8.66025 16.8382 8.63782 16.8285L3.82137 14.0457C1.68081 12.806 0.946603 10.0673 2.18025 7.92304L2.181 7.92229ZM18.7238 11.772L12.9077 8.41351L14.9212 7.25164C14.9414 7.23818 14.9668 7.23594 14.9892 7.24566L19.8057 10.0262C21.95 11.2651 22.6849 14.0083 21.446 16.1526C20.9219 17.0602 20.0965 17.7556 19.1133 18.1174V12.4494C19.1156 12.1698 18.9668 11.9111 18.7245 11.772H18.7238ZM20.7275 8.75594C20.6924 8.73426 20.6303 8.69687 20.5862 8.67145L15.8221 5.92005C15.5806 5.77874 15.2816 5.77874 15.0393 5.92005L9.22324 9.27856V6.95332C9.22174 6.9294 9.23296 6.90622 9.25165 6.89127L14.0674 4.11295C16.2124 2.87557 18.9548 3.61201 20.1915 5.75781C20.7141 6.66398 20.9032 7.72491 20.726 8.75594H20.7275ZM8.12866 12.9002L6.11445 11.7376C6.09277 11.7272 6.07857 11.7062 6.07558 11.6823V6.12043C6.07707 3.64416 8.08604 1.63743 10.5623 1.63893C11.6098 1.63893 12.6236 2.00678 13.4288 2.67669C13.3922 2.69613 13.3294 2.73127 13.2875 2.75669L8.52343 5.50809C8.27969 5.64641 8.13016 5.9051 8.13165 6.18547L8.12866 12.8987V12.9002ZM9.22249 10.5421L11.8131 9.04603L14.4038 10.5414V13.5328L11.8131 15.0281L9.22249 13.5328V10.5421Z259:["$","svg","openai-logo",{"width":"24","height":"24","viewBox":"0 0 24 24","fill":"none","xmlns":"http://www.w3.org/2000/svg","children":[["$","g",null,{"clipPath":"url(#clip0_828_25337)","children":["$","path",null,{"d":"$25f","fill":"currentColor"}]}],["$","defs",null,{"children":["$","clipPath",null,{"id":"clip0_828_25337","children":["$","rect",null,{"width":"23.6262","height":"24","fill":"currentColor"}]}]}]]}] 25a:["$","svg",null,{"ref":"$undefined","xmlns":"http://www.w3.org/2000/svg","width":24,"height":24,"viewBox":"0 0 24 24","fill":"none","stroke":"currentColor","strokeWidth":2,"strokeLinecap":"round","strokeLinejoin":"round","className":"lucide lucide-external-link size-icon","children":[["$","path","1q9fwt",{"d":"M15 3h6v6"}],["$","path","gplh6r",{"d":"M10 14 21 3"}],["$","path","a6xqqp",{"d":"M18 13v6a2 2 0 0 1-2 2H5a2 2 0 0 1-2-2V8a2 2 0 0 1 2-2h6"}],"$undefined"]}] 25b:["$","div",null,{"className":"fern-page-subtitle prose-p:text-(color:--grayscale-a11) mt-2 break-words leading-7","children":["$","$31",null,{"fallback":"Trouvez des réponses aux questions fréquentes sur les annulations et remboursements","children":"$L260"}]}] 261:T789,


Comment passer à un forfait inférieur ?
Comment demander un remboursement ?
Comment annuler mon abonnement ?
Quelle est votre politique de remboursement ?
Pourquoi une tentative de paiement apparaît-elle après l’annulation de mon abonnement ?

262:T1afa,var Component = (() => { var __create = Object.create; var __defProp = Object.defineProperty; var __getOwnPropDesc = Object.getOwnPropertyDescriptor; var __getOwnPropNames = Object.getOwnPropertyNames; var __getProtoOf = Object.getPrototypeOf; var __hasOwnProp = Object.prototype.hasOwnProperty; var __esm = (fn, res, err) => function __init() { if (err) throw err[0]; try { return fn && (res = (0, fn[__getOwnPropNames(fn)[0]])(fn = 0)), res; } catch (e) { throw err = [e], e; } }; var __commonJS = (cb, mod) => function __require() { try { return mod || (0, cb[__getOwnPropNames(cb)[0]])((mod = { exports: {} }).exports, mod), mod.exports; } catch (e) { throw mod = 0, e; } }; var __export = (target, all) => { for (var name in all) __defProp(target, name, { get: all[name], enumerable: true }); }; var __copyProps = (to, from, except, desc) => { if (from && typeof from === "object" || typeof from === "function") { for (let key of __getOwnPropNames(from)) if (!__hasOwnProp.call(to, key) && key !== except) __defProp(to, key, { get: () => from[key], enumerable: !(desc = __getOwnPropDesc(from, key)) || desc.enumerable }); } return to; }; var __toESM = (mod, isNodeMode, target) => (target = mod != null ? __create(__getProtoOf(mod)) : {}, __copyProps( // If the importer is in node compatibility mode or this is not an ESM // file that has been converted to a CommonJS file using a Babel- // compatible transform (i.e. "__esModule" has not been set), then set // "default" to the CommonJS "module.exports" for node compatibility. isNodeMode || !mod || !mod.__esModule ? __defProp(target, "default", { value: mod, enumerable: true }) : target, mod )); var __toCommonJS = (mod) => __copyProps(__defProp({}, "__esModule", { value: true }), mod); // var init_define_process_env = __esm({ ""() { } }); // global-externals:react/jsx-runtime var require_jsx_runtime = __commonJS({ "global-externals:react/jsx-runtime"(exports, module) { init_define_process_env(); module.exports = _jsx_runtime; } }); // _mdx_bundler_entry_point-1e64b551-641c-4a8c-ad0a-7d75b075b055.mdx var mdx_bundler_entry_point_1e64b551_641c_4a8c_ad0a_7d75b075b055_exports = {}; __export(mdx_bundler_entry_point_1e64b551_641c_4a8c_ad0a_7d75b075b055_exports, { default: () => MDXContent, frontmatter: () => frontmatter, toc: () => toc }); init_define_process_env(); var import_jsx_runtime = __toESM(require_jsx_runtime()); // global-externals:@mdx-js/react init_define_process_env(); var { useMDXComponents } = MdxJsReact; // _mdx_bundler_entry_point-1e64b551-641c-4a8c-ad0a-7d75b075b055.mdx var toc = []; var frontmatter = { "title": "FAQ sur les annulations et remboursements", "headline": "Compte", "subtitle": "Trouvez des r\xE9ponses aux questions fr\xE9quentes sur les annulations et remboursements", "hide-nav-links": true }; function _createMdxContent(props) { const _components = { a: "a", table: "table", tbody: "tbody", td: "td", th: "th", thead: "thead", tr: "tr", ...useMDXComponents(), ...props.components }, { ErrorBoundary } = _components; if (!ErrorBoundary) _missingMdxReference("ErrorBoundary", true); return (0, import_jsx_runtime.jsx)(ErrorBoundary, { children: (0, import_jsx_runtime.jsx)("div", { className: "help-center-table", children: (0, import_jsx_runtime.jsxs)(_components.table, { searchable: true, children: [(0, import_jsx_runtime.jsx)(_components.thead, { children: (0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.th, {}) }) }), (0, import_jsx_runtime.jsxs)(_components.tbody, { children: [(0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.td, { children: (0, import_jsx_runtime.jsx)(_components.a, { href: "/docs/fr/help-center/account/cancellation-refunds/how-can-i-downgrade-my-subscription", children: "Comment passer \xE0 un forfait inf\xE9rieur ?" }) }) }), (0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.td, { children: (0, import_jsx_runtime.jsx)(_components.a, { href: "/docs/fr/help-center/account/cancellation-refunds/how-can-i-request-a-refund", children: "Comment demander un remboursement ?" }) }) }), (0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.td, { children: (0, import_jsx_runtime.jsx)(_components.a, { href: "/docs/fr/help-center/account/cancellation-refunds/how-do-i-cancel-my-subscription", children: "Comment annuler mon abonnement ?" }) }) }), (0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.td, { children: (0, import_jsx_runtime.jsx)(_components.a, { href: "/docs/fr/help-center/account/cancellation-refunds/what-is-your-refund-policy", children: "Quelle est votre politique de remboursement ?" }) }) }), (0, import_jsx_runtime.jsx)(_components.tr, { children: (0, import_jsx_runtime.jsx)(_components.td, { children: (0, import_jsx_runtime.jsx)(_components.a, { href: "/docs/fr/help-center/account/cancellation-refunds/why-am-i-getting-a-payment-attempt-after-cancelling-my-subscription", children: "Pourquoi une tentative de paiement appara\xEEt-elle apr\xE8s l\u2019annulation de mon abonnement ?" }) }) })] })] }) }) }); } function MDXContent(props = {}) { const { wrapper: MDXLayout } = { ...useMDXComponents(), ...props.components }; return MDXLayout ? (0, import_jsx_runtime.jsx)(MDXLayout, { ...props, children: (0, import_jsx_runtime.jsx)(_createMdxContent, { ...props }) }) : _createMdxContent(props); } function _missingMdxReference(id, component) { throw new Error("Expected " + (component ? "component" : "object") + " `" + id + "` to be defined: you likely forgot to import, pass, or provide it."); } return __toCommonJS(mdx_bundler_entry_point_1e64b551_641c_4a8c_ad0a_7d75b075b055_exports); })(); ;return Component;25c:["$","div",null,{"ref":"$undefined","className":"fern-prose prose break-words prose-h1:mt-[1.5em] first:prose-h1:mt-0 max-w-full","children":["$","$L50",null,{"children":["$","$L248",null,{"html":"$261","mdx":{"code":"$262","jsxElements":["ErrorBoundary"],"scope":"$undefined"},"engine":"esbuild","fallback":"$L263","deferred":"$undefined"}]}]}] 25d:["$","div",null,{"className":"grow"}] 25e:["$","footer",null,{"className":"fern-layout-footer not-prose","children":[["$","div",null,{"className":"fern-layout-footer-toolbar","children":[["$","div",null,{"children":["$","$L264",null,{"pathname":"$undefined","lang":"fr","hasMultipleLanguages":true}]}],"$undefined"]}],null,false,["$","$L265",null,{"className":"mx-auto mt-12 w-fit","lang":"fr"}],"$L266"]}] 267:T700,--- title: FAQ sur les annulations et remboursements headline: Compte subtitle: >- Trouvez des réponses aux questions fréquentes sur les annulations et remboursements hide-nav-links: true --------------------

| | | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | [Comment passer à un forfait inférieur ?](/docs/fr/help-center/account/cancellation-refunds/how-can-i-downgrade-my-subscription) | | [Comment demander un remboursement ?](/docs/fr/help-center/account/cancellation-refunds/how-can-i-request-a-refund) | | [Comment annuler mon abonnement ?](/docs/fr/help-center/account/cancellation-refunds/how-do-i-cancel-my-subscription) | | [Quelle est votre politique de remboursement ?](/docs/fr/help-center/account/cancellation-refunds/what-is-your-refund-policy) | | [Pourquoi une tentative de paiement apparaît-elle après l’annulation de mon abonnement ?](/docs/fr/help-center/account/cancellation-refunds/why-am-i-getting-a-payment-attempt-after-cancelling-my-subscription) |

255:{"content":"$267","contentType":"mdx"} 253:"FAQ sur les annulations et remboursements"