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Overview ElevenCreative ElevenAgents ElevenAPI Reception.ai API reference Changelog Help Center

Overview ElevenCreative ElevenAgents ElevenAPI Reception.ai API reference Changelog Help Center

Website
Technical
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Troubleshooting
Other

Help Center Directory
Account
General
Can I be notified when I’m running low on credits?
Can I change my account from Apple Sign-in to email and password?
Can I change my account from Google Sign-in to email and password?
Can I export usage data for my account?
Can I still log in using GitHub or Facebook?
Can users have more than one account?
Do I use quota on every generation?
Have characters changed?
How can I access usage analytics for my account?
How can I delete my account or request to have my data deleted?
How can I delete my account?
How can I downgrade my subscription?
How can I see information about API requests for my account?
How can I see information about credit usage for my account?
How can I use ElevenLabs with third-party services?
How do I add two-factor authentication (2FA) to my account?
How do I cancel my subscription?
How do I change my email?
How do I change the usage based billing threshold for my account?
How do I enable usage based billing for my account?
How do I get access to alpha features?
How does credit rollover work?
How many voice slots do I get per tier and how can I increase it?
Is there a limit on how many times I can edit / add voices?
Is there a limit to how many credits I can use at once?
What are credits?
What does "Unusual activity detected. Free Tier usage disabled. If you are using proxy/VPN you might need to purchase a paid plan to not trigger our abuse detectors" mean?
What happens to my cloned voices when I downgrade the tier?
What happens to my content after my subscription ends?
What happens to my credits when I upgrade or downgrade my subscription?
What happens to my subscription and quota at the end of the month?
What happens when I run out of credits?
What is a subscription?
What is the price for usage based billing?
What is two-factor authentication (2FA)?
What is usage based billing?
When do my credits reset?
Where can I find out more about the pricing plans?
Where can I provide feedback on my generated audio?
Who can I contact about business inquiries or the Enterprise plan?
Why am I not receiving a verification email?
Why can't I find my content in my account?
Cancelation & Refunds
How can I request a refund?
How do I downgrade or cancel my subscription?
What is your refund policy?
Why am I getting a payment attempt after cancelling my subscription?
Payment & Billing
Can I pause my subscription?
Can I pay for my ElevenLabs subscription in INR?
Can I upgrade my annual subscription?
Do you offer annual or quarterly plans?
How can I use Apple Pay?
How can I use Google Pay?
How do I change my billing information?
How do I remove my card from my profile?
How do I use my coupon link?
What is the extra verification step upon checking out from the payment page?
What kind of payment is accepted?
Where can I find my invoices?
Why did I not get the first-month off coupon?
Why is my payment failing?
Product
Content Production
Studio
Are there any limitations to the size of a project in Studio?
Can I assign more than one voice to a paragraph in Studio?
Can I regenerate individual words in Studio?
Does it cost credits to regenerate in Studio?
How can I change the voice and settings across multiple paragraphs in Studio?
How can I create a voiceover for my video using Studio?
How do I add chapters to a Studio project?
How do I export a Studio project to InAudio?
How do I export a Studio project to Spotify?
How do I use the Pronunciations Editor in Studio?
On what plans can I use Studio?
What does the grey line mean in Studio?
What does the lock icon mean in Studio?
What happens to my Studio projects if I downgrade my subscription?
What is Auto-Regenerate?
What is Generation History in Studio?
What is Studio?
What is the timeline in Studio?
Which file formats can I import with Studio?
Why aren't my changes reflected in my download from Studio?
Why can't I download from Studio?
Voiceover Studio
How much does Voiceover Studio cost?
What is Voiceover Studio?
Music
Are there any best practices for prompting Eleven Music?
How can I edit my track, add or remove sections, or change the style of a specific part in Eleven Music?
How much does Eleven Music cost?
What can I generate with Eleven Music?
What is Eleven Music?
Sound Effects
How do I prompt for sound effects?
How much does it cost to generate sound effects?
What is Sound Effects?
Dubbing
Do you offer lip sync in Dubbing?
How do I access Dubbing Studio?
How much does Dubbing cost?
On which plans can I use Dubbing?
What happens to my dubs if I downgrade my subscription?
What is Dubbing?
What is the difference between a track clone and a clip clone in the Dubbing Studio?
Which file formats are supported by Dubbing?
Which languages are supported in Dubbing v2?
Why can't I download my dubs?
Why can't I see the edit button next to my dub?
Image & Video
How much does Image & Video cost?
What is Image & Video?
ElevenMusic
Do I need to pay to use ElevenMusic?
What is ElevenMusic?
Voice Customization
My Voices
How do I access ElevenLabs Default voices?
How do I delete voices from My Voices?
How do I share a voice?
What are Default voices?
What are Legacy voices?
What is My Voices?
Who has access to my voices?
Why can't I access my voices via third-party services?
Voice Changer
How do I download generated files from Voice Changer?
How much does Voice Changer cost?
What is Voice Changer?
What is the max input length when using Voice Changer?
Which formats can be used as the input audio for Voice Changer?
Voice Cloning
Are there any restrictions on what voices I can upload for voice cloning?
Are there any tips to get good-quality cloned voices?
Can I clone my voice in a language other than English?
Can I create a Professional Voice Clone of someone else's voice?
Can I export my voice clones?
How can I delete my unverified Professional Voice Clone (PVC)?
How do I add or upgrade the models used to train my Professional Voice Clone?
How many Professional Voice Clones (PVCs) can I have?
How many voice samples should I upload for Instant Voice Cloning?
My professional voice clone failed or is delayed, what can I do?
What can I do if I failed to verify my Professional Voice Clone (PVC)?
What does the error 'No model found for this voice. Please select another voice' mean?
What does the status of my Professional Voice Clone mean?
What files do you accept for voice cloning?
What is the difference between Instant Voice Cloning (IVC) and Professional Voice Cloning (PVC)?
What languages are supported with Professional Voice Cloning (PVC)?
When will my professional voice clone (PVC) be ready?
Why does my voice or accent not sound correct after cloning?
Voice Design
How much does Voice Design cost?
What is Voice Design?
What kind of voices can I create using Voice Design?
Voice Isolator
How much does Voice Isolator cost?
What is Voice Isolator?
What is the maximum size of file I can upload for Voice Isolator?
Voice Library
Can Children’s or Child-Like Voices Be Added to the Voice Library?
Can I share an AI-generated voice in the Voice Library?
How can I find out what voice is used in a video or audio clip?
How can I identify the voice used to generate audio?
How do I add a custom preview for my shared voice?
How do I delete a voice I've shared with the Voice Library?
What are custom rates and credit multipliers?
What is Live Moderation?
What is a notice period?
What is the Voice Library?
What voices are popular on TikTok, YouTube, and social media?
Why can't I use some voices from the Voice Library?
Speech Synthesis
Speech to Text
How many Speech to Text requests can I make and can I increase it?
What is Speech to Text?
Which languages does Speech to Text support?
Text to Speech
Can I change the pace of the voice?
Can I use the same cloned/designed voice across languages?
Can you make voices produce the sound of breathing?
Do you offer an AI model for conversational purposes or for chatbots?
How can I add pauses?
How can I force a certain pronunciation of a word or name?
How do I download WAV, M4A and FLAC files?
How do I download generated files from Text to Speech?
How do I select the language and accent?
How do audio tags work with Eleven v3?
How much does it cost to generate using Eleven v3?
How to make the voice laugh?
How to produce emotions?
Is there a way to preview audio without losing quota before downloading?
What is Dialogue mode?
What is Eleven v3?
What languages can the AI speak?
What's the maximum amount of characters and text I can generate?
Which voices in the voice library are native to a specific language?
Why are numbers, dates, symbols and acronyms not properly pronounced or spoken in the correct language?
Why is my voice mispronouncing certain words?
Conversational Agents
ElevenLabs Agents (formerly Conversational AI)
Can I connect a non-Twilio phone to ElevenAgents?
Can I connect Twilio to ElevenAgents?
How do I share an agent with a Basic Seat member of my workspace?
How many ElevenAgents requests can I make and can I increase it?
How much does ElevenAgents cost?
How do I use tools with ElevenAgents?
What can I create with ElevenAgents?
What is ElevenAgents?
Where can I locate the reason for my call failing?
Which languages can I use with ElevenAgents?
Distribution & Publishing
Audio Native
How to Update an Audio Native Player
On what plans is Audio Native available?
What is Audio Native?
ElevenReader
Are there any limits on the types of content I can listen to in ElevenReader?
Can I download audio from ElevenReader?
Can I share my ElevenReader account with others?
Can I use content generated in ElevenReader for commercial use?
Do you offer student, teacher, or nonprofit discounts on ElevenReader subscriptions?
Google Play Store says my phone is incompatible with ElevenReader
How can I create my own voices in ElevenReader?
How do ElevenReader hours work?
How do I add content to ElevenReader?
How do I cancel my ElevenReader subscription?
How do I redeem an ElevenReader discount code if I’m already subscribed to Ultra?
How do I request a refund for my ElevenReader purchase?
How do I troubleshoot my ElevenReader Ultra promotion activation or redemption?
How do offline downloads work?
How does the ElevenReader Chrome extension work?
How does the Ultra plan work?
How does Voice Chat in ElevenReader work?
I subscribed, but the ElevenReader app still says I’m on the free version
If I subscribe at a discounted price, will it renew at the same price?
If I uninstall the ElevenReader app, will I still be charged?
Is content between ElevenReader and the website shared?
Is ElevenReader available for Desktop or Web?
What is ElevenReader?
What is the maximum file length supported in ElevenReader?
Which devices is ElevenReader available on?
Which voices can I use in ElevenReader?
Will I be charged automatically after my trial ElevenReader subscription?
ElevenReader Publishing
Are there any costs associated with ElevenReader Publishing?
Are there promotional tools to increase discoverability of my book?
Are there situations where my payments might be delayed or withheld?
Can I choose in which geographies my book will be available?
Can I pre-select my preferred voice narration for my book?
Can I provide my own audio files for narration?
Can I remove my content from ElevenReader?
Can I use another payout provider?
Can my content be translated into other languages?
Does the ElevenReader app offer AI audio narration for all content?
How are payouts calculated?
How can I access ElevenReader Publishing?
How can I delete/unlist a book that has been published?
How can I file copyright infringement claims?
How can I listen to my book in the publishing editor?
How can I preview and listen to my book in audio on the ElevenReader app?
How can I promote my books to increase earnings?
How can I share my book with my audience?
How can I update my book after it has been published?
How can I withdraw from the program?
How can sharing influence my book discoverability?
How do I contact publishing support?
How do I earn money from my books on ElevenReader?
How do I publish a book on the ElevenReader App?
How do I submit my book for review?
How do I update my banking information?
How do payouts work?
How does AI narration work?
How does ElevenLabs protect my content?
How does ElevenReader promote published content?
How is ElevenReader Publishing different from other self-publishing platforms?
How is my content distributed?
How long do payouts take to reach my bank account?
How often are payouts made?
How will I know when my book is published?
How will I see reports about my earnings?
Is there a guarantee of earnings in the program?
What are payouts for ElevenReader Publishing?
What are the legal requirements for publishing with ElevenReader
What counts as prohibited conduct?
What do I need to do to receive payouts?
What do I need to look out for in the publishing editor?
What formats are supported for publication?
What information is included in ElevenReader Publishing reports?
What is ElevenLabs and the ElevenReader App?
What is ElevenReader Publishing?
What is the best way to increase discoverability of my content?
What is the difference between AI audio narration and AI audiobook production?
What is the difference between revenue and earnings?
What languages does ElevenLabs support for AI narration?
What type of content can I distribute with ElevenReader Publishing?
What was the introductory payment program and does it apply to my books?
When will I get paid?
Who is eligible to receive ElevenReader payouts?
Who owns the rights to the content I publish?
Why was my book rejected for publishing?
GenFM
How do I use GenFM?
How much does GenFM cost?
What is GenFM?
Mobile & Apps
ElevenLabs for iOS and Android
How do I log in to the ElevenLabs web app if I signed up using Apple Sign-In on iOS?
How do I request a refund or cancel my subscription in the ElevenLabs iOS or Android app?
How do credits work on the ElevenLabs iOS or Android app?
Managing Your ElevenLabs Subscription (Mobile App vs. Website)
What features are available in the ElevenLabs mobile app?
What is the ElevenLabs App?
Monetization & Business
Payouts
How do I complete my W-8/W-9 certification?
What are Voice Actor Payouts?
What countries do you support for Voice Actor Payouts with Stripe Connect?
What is W-8/W-9 certification?
Where do my payouts come from, and will they show as domestic or international on my bank statement?
Why are Payouts not enabled for my account?
Workspaces
Can I add users to my account?
How do Basic Seat credit limits work?
How do I assign a Basic Seat?
How do I switch between workspaces?
What are Basic Seats?
Music Marketplace
How do creators earn money on Music Marketplace?
What am I purchasing on Music Marketplace?
What is Eleven Music Marketplace?
What usage types exist in Music Marketplace?
Website
Can I access the files I generated in the past?
Saturday Sessions
Website problems with Safari, iOS (iPhone), macOS (Mac)
When using the website, why am I getting a client-side error?
Why is the website refreshing and logging me out?
Technical
API - Error Code 400 or 401
API - Error Code 422
API - Error Code 429
Can I reduce API latency?
Do pauses and SSML phoneme tags work with the API?
How are voices updated & changed?
How can I keep the WebSocket open?
How do I authorize myself using an API key?
How do I find the model ID?
How do I find the voice ID of my voices via the website and API?
How do I get started with the API?
How many Text to Speech requests can I make and can I increase it?
How much does it cost to use the API?
Is it possible to get a time stamped transcript of the audio output?
What is the Text-to-Speech WebSockets API?
What models do you offer and what is the difference between them?
Where can I learn more about API?
Why does my voice sound different in the API compared to the website?
Legal
Can I publish the content I generate on the platform?
Do I own the files I upload?
Do you restrict access to the service and platform for any specific countries?
How do I make a Data Subject Request?
How do I opt out of the sale or sharing of my Personal Data?
Is my data used to improve ElevenLabs' AI models?
What are No-Go Voices?
What is your billing address and VAT/EIN number?
Audio Detector
Can I hear the SynthID watermark?
Can the ElevenLabs Audio Detector be used to check audio from other AI platforms?
Does watermarking affect my audio quality or add latency to my generations?
How can I check whether a piece of audio was generated by ElevenLabs?
Is content generated by third-party models available through ElevenLabs watermarked with SynthID?
Is my audio being watermarked right now?
What is SynthID, and why is ElevenLabs using it?
What is the difference between the ElevenLabs AI Speech Classifier and the new Audio Detector tool?
Will SynthID watermarks cause my content to be flagged, downranked, or demonetized on YouTube or other platforms?
Partnerships
Can I customize my Affiliate referral link?
Do you have an affiliate, partnership or educational program?
Do you offer discounted or free plans?
How do I find my Affiliate referral link?
I'm an Affiliate with lots of sign-ups, why haven't I been paid yet?
Troubleshooting
How can I make sure my microphone is working?
I'm having issues with a third-party service, can you help me?
What are some issues I might encounter and how can I avoid them?
What audio formats do you support?
What characters are accepted when generating audio?
What does 'The selected model can not be used for text to speech' mean?
Why do female and male voices converge in the output audio file?
Why does my voice change accent or language?
Why does my voice start whispering, change accent, change tone, or break?
Why is my voice monotonous / too chaotic / doesn't sound similar etc?
Other
Can I train or fine-tune the AI on new languages?
Does ElevenLabs have an official app?
How can I contact support?
How can I find out about the latest news from ElevenLabs?
How can I submit feedback, suggestions or a bug report?
Is there a community for ElevenLabs?
What is ElevenLabs?
What languages do you support?
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