Building the First Agentic Government with Ukraine

We travelled to Kyiv to deepen our partnership with the Government of Ukraine and signed a memorandum of understanding with Minister Mykhailo Fedorov to take AI public services from concept to production. The visit showed how Ukraine continues to build with purpose, clarity, and an engineering-first mindset focused on outcomes.

Guided by the Ministry of Digital Transformation, we met with several ministries - Health, Education, Economy, and Foreign Affairs - each exploring how AI can make public services more efficient, accessible, and human.

Ukraine is leading on that front, creating the world’s first agentic government - where AI agents work on citizens’ behalf across ministries, connecting national systems with individual needs. At the Ministry of Education, teams are developing Mriia, an app for personalised AI tutors that adapt to each learner’s knowledge and pace, and exploring agents to make educational content more accessible through dubbing and translation. The Ministry of Economy is integrating agents into Obriy, a platform supporting businesses and gathering public feedback. In healthcare, speech technology is being used to reduce administrative work and make care more accessible.

All these efforts are part of Ukraine’s plan, led by the Ministry of Digital Transformation, to become a leader in applying AI to public services by 2030. The ministry has already taken a first step with Diia.AI - the world’s first public-service agent app and platform - and we’re proud to support the ambition of making public services available through voice.

Ukraine’s governance model - putting engineering at the heart of decision-making - is both natural and effective. Each ministry has its own technical team, building fast and iterating in the open. It’s a structure we relate to at ElevenLabs, where we embed engineers directly across functions to move ideas from prototype to production.

The memorandum we signed marks the beginning of a shared effort to bring AI from concept to production across government. Our Forward Deployed Engineers remain in Kyiv, working alongside Ukrainian teams to turn these ideas into working systems. The main bottleneck in AI adoption has never been discovery - it’s deployment - and Ukraine is leading the way in making AI work for its people.

We’re grateful to our partners - Mykhailo Fedorov, Oleksandr Bornyakov, Valeriya Ionan, Danylo Tsvok, Dmytro Ovcharenko, and Nelli Blinova - for their hospitality, openness, and collaboration. Ukraine’s pace of work is a reminder that innovation is not a luxury of peace but the quiet work of moving forward.