KPN and ElevenLabs announce strategic partnership to bring voice AI to the Netherlands

KPN and ElevenLabs, a pioneer in voice AI technology, recently entered into a strategic partnership to bring advanced AI audio to Dutch consumers and businesses. The partnership focuses on practical applications of voice AI, at KPN, but also for KPN customers.

To this end, KPN Ventures has made a strategic investment in ElevenLabs to support the company's growth and shared vision for the future of audio technology.

 KPN and ElevenLabs are thereby accelerating the uptake of voice-AI applications in the Dutch market. Initial initiatives focus on making content more accessible via voice and exploring opportunities to improve automation and customer interaction. These developments drive internal innovation and lay the foundation for more voice-driven experiences within KPN.

We build voice tools that people actually want to use - intuitive, natural and human, says Mati Staniszewski, CEO and co-founder of ElevenLabs. This partnership with KPN enables us to bring those experiences to life on a large scale, in a market that values quality, privacy and usability.

Marieke Snoep, Chief B2C at KPN: Speech is becoming the most natural way to interact with technology - it always has been for people. We believe this role will only grow in the future. Together with ElevenLabs, we look forward to exploring the potential of voice-AI to provide our customers with a truly personalised experience 24/7.

Hans Söhngen, Managing Director at KPN Ventures: We are extremely excited about the partnership with ElevenLabs and their impressive development. This is a company with a mission, building technology that makes a real difference. We see great opportunities for collaboration - not only within KPN, but also to enrich the daily lives of people across the Netherlands.

Together, KPN and ElevenLabs aim to accelerate the adoption of voice AI in the Dutch market. Early initiatives are focused on making content more accessible through voice, and exploring opportunities to enhance automation and customer interaction. These developments will support internal innovation and lay the groundwork for more seamless, voice-led experiences across KPN’s ecosystem. 

“We’re focused on building voice tools that people actually want to use – intuitive, natural, and human,” said Mati Staniszewski, CEO and Co-Founder of ElevenLabs. “This partnership with KPN lets us bring those experiences to life at scale, in a market that values quality, privacy, and practicality.”