Problem: Poor audio quality or dropped connections Potential causes: Network latency, codec mismatch, insufficient bandwidth Solution: Check network configuration, verify supported audio formats, adjust quality settings

High Latency Response Times

Problem: Response times exceeding 300ms threshold Potential causes: Geographic distance to servers, LLM processing delays, network congestion Solution: Use closest server regions, optimize agent prompts, implement caching strategies

MCP Connection Failures

Problem: Agent unable to connect to external tools Potential causes: Authentication errors, network restrictions, incorrect endpoint configuration Solution: Verify API credentials, check firewall settings, validate MCP endpoint URLs

Integrations

Livekit Agents

Connect Livekit Agents to ElevenLabs Conversational AI Voice Agents

Build ultra-low latency, human-like voice agents that scale conversations without scaling headcount

Add Integration Contact sales

Setup time

10-15mins

Difficulty

Intermediate

Let your AI Agents deliver real-time voice experiences with LiveKit + ElevenLabs

This integration brings LiveKit's open-source Agents framework into ElevenLabs' Conversational AI platform via Model Context Protocol (MCP), enabling ultra-low-latency voice agents that hear, think, and speak in real time
Combines LiveKit's real-time audio streaming and multi-party capabilities with ElevenLabs' advanced speech recognition, lifelike text-to-speech, and language understanding
Enables developers to deploy interactive voice agents that engage instantly, perform complex tasks, and seamlessly hand off to humans when needed
Perfect for developer-led platforms looking to scale voice interactions without proportional headcount increases

Features

Integrations features

Empower your developers with enterprise-grade voice AI capabilities

Ultra-Low Latency Performance
- Sub-300ms latency for voice interactions using LiveKit's WebRTC-based streaming
- Natural conversations with no awkward pauses or delays
- Advanced turn-taking logic with voice activity detection for human-like dialogue
- Critical for developer platforms where real-time performance determines user experience
Flexible "Bring Your Own AI" Architecture
- Plug in any Large Language Model via MCP interface or SDK
- Swap between GPT-4, Claude, Google Gemini, or custom models at any time
- LiveKit Agents' plugin system supports numerous AI services and on-prem models
- Open architecture prevents vendor lock-in and leverages existing AI investments
Real-Time Tool Integration & Automation
- Voice agents can invoke external tools and APIs securely during live conversations
- Function calling enables action-oriented automations integrated with backend systems
- Query databases, create tickets, update records, trigger workflows - all through voice
- MCP protocol enables agent-to-agent coordination for complex workflows
Plug-and-Play Deployment
- ElevenLabs provides hosted WebSocket API and SDKs for JavaScript, Python, iOS, and more
- Deploy LiveKit Agents with Docker or cloud instances, register as MCP endpoints
- No complex telecom or ML infrastructure needed - focus on agent behavior, not infrastructure
- Quick-start templates and no-code configuration for rapid development
Enterprise-Grade Scalability
- LiveKit's cloud-native Selective Forwarding Unit handles thousands of concurrent audio streams
- Multi-instance deployment for high availability with load balancing
- End-to-end monitoring, transcript logging, and analytics for performance tracking
- All conversations recorded and auditable for debugging and fine-tuning

Installation

Installation guides

ElevenLabs TTS can be in Livekit Agents for realtime conversations. ElevenLabs Agents Platform provides support for WebRTC and SIP like Livekit, see SIP trunking docs and WebRTC docs.

Configure ElevenLabs settings

Create a Livekit agent

Deploy LiveKit Agent service using Docker or cloud instances

Use ElevenLabs via Text to Speech endpoint

Troubleshooting

Troubleshooting & support

Common issues, solutions, and resources for developers

Contact support

Other resources

ElevenLabs Conversational AI Documentation ElevenLabs Quickstart Guide ElevenLabs Developer API ElevenLabs Discord

Livekit Agents

livekit.io