Designing Human-Sounding AI Voices for India

AI voices are everywhere - but when they sound unnatural or robotic, they hurt user trust and overall experience. This is especially true in India, where accent, pacing, language mix, and tone play a critical role in how voices are perceived. In this live session, the ElevenLabs team and AiVANTA Labs will share practical, real-world guidance on how to create human-sounding AI voices specifically for Indian audiences. The session draws on experience recording and deploying over 1,000 Indian voices across customer support, banking, e-commerce, and outbound calling use cases. This webinar focuses on voice quality, not AI engineering. It assumes your AI technology stack is already stable and looks at what actually makes Indian AI voices sound natural - from recording and selection to tuning and prompting. You’ll learn: 1. How to properly record professional Indian voices for AI systems 2. How to select and tune voices based on Indian accents, pace, and use cases 3. How to use prompting techniques to add warmth, pauses, and natural reactions in Indian customer interactions This session is designed for product teams, CX leaders, and anyone responsible for AI voice experiences in India who wants their voices to sound more natural, reliable, and human.

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March 19

Building an AI SDR in 45 Minutes: A Live Workshop

AI SDRs are one of the highest-leverage investments a GTM team can make right now, but most teams don't know where to start. In this hands-on workshop, we'll show you exactly how to build one using ElevenLabs Agents. You'll see a live build from scratch, learn what enterprise teams are doing in production, and walk away with a clear path to cutting time-to-contact and freeing your reps to focus on closing. ElevenLabs powers human-sounding AI agents for voice and chat - used by enterprises like Deliveroo, Revolut, and Cisco. What we'll cover: - What to think through before you build - A live end-to-end walkthrough - Common pitfalls and how to avoid them - Real enterprise AI SDR deployments in production

March 19

How to Introduce AI Voice Agents Whilst Keeping the Human Touch

Voice automation is evolving quickly, and many contact centres are now exploring how AI-powered voice agents can help manage demand, improve availability, and reduce pressure on live agents. But introducing this technology raises important questions around customer trust, experience quality, and where human support should remain essential. In this webinar, we look at how contact centres can introduce AI voice agents in a way that enhances service rather than detracts from it. We’ll explore where voice agents work best, how to design handovers that feel natural, and how to ensure automation supports (rather than replaces) the human skills that matter most to customers. Attendees will gain a clearer understanding of how to deploy AI voice agents responsibly, with a focus on maintaining empathy, clarity, and customer confidence throughout the journey. Panelists: - Martin Hill-Wilson, Brainfood Consulting - Lauren Kiefer, ElevenLabs - Xander Freeman, Call Centre Helper What to Expect: - Where AI voice agents can add value without compromising the customer experience - How to decide which call types are suitable for voice automation - Designing smooth handovers between voice agents and human advisors - How to maintain trust, empathy, and clarity when using automated voice interactions - Common mistakes to avoid when introducing AI voice agents - Key considerations for rolling out voice automation in a customer-centric way

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