Voxpopme enhances AI Moderator with ElevenLabs Agents Platform

Voxpopme helps global brands capture, analyze, and act on authentic human feedback through video and conversation. Voxpopme recently integrated with ElevenLabs’ Agents Platform to power their AI Moderator, which conducts human-like research interviews with consumers.

The AI Moderator helps researchers uncover better insights faster, bringing scale and efficiency to qualitative research while maintaining high quality interview experiences for consumers.

Fast integration for immediate impact

Voxpopme first explored ElevenLabs after seeing our technology in action and quickly recognized its value. The decisive factor in transferring from a previous provider to our platform was the natural, trustworthy quality of our voices, which created the human-like experience essential for research interviews.

The platform’s ease of use made evaluation and adoption straightforward. Non-engineers across marketing, sales, product, and privacy could immediately test the experience and understand its potential. This accessibility cut setup time in half and allowed the team to move from evaluation to deployment with minimal overhead.

ElevenLabs Agents Platform

Authentic conversations at scale

The AI Moderator now supports tens of thousands of conversations across research studies for some of the world’s largest brands. Our Agents Platform is built to perform at this scale, minimizing latency and ensuring conversations flow naturally using our reliable turn-taking model. This means research participants feel comfortable and engaged throughout their conversation, which in turn leads to higher quality responses.

In recent research run by Voxpopme, 67% of participants indicated they would discuss any topic with a conversational AI moderator. While topic sensitivity varies by study, this signals a strong consumer comfort with natural, AI-led interviews.

“At Voxpopme, we’re focused on helping the world’s largest brands connect with their consumers in the most authentic way possible. ElevenLabs’ conversational AI gives our AI Moderator a voice that feels real, human, and trustworthy — which means researchers can uncover smarter, better, and faster insights from real people saying real things.” – Betsy Shaak, VP of Product, Voxpopme

Driving the future of market research

Beyond English, Voxpopme is now beta-testing a multilingual version of the AI Moderator and exploring our Dubbing studio to localize research studies. By combining Voxpopme’s research expertise with ElevenLabs Agents, it is now possible for brands to conduct high-quality research at scale.

Looking to build conversational voice agents at scale? Get in touch here.