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Przedstawiamy ElevenLabs Conversational AI 2.0
Conversational AI 2.0 z nowymi funkcjami i gotowością dla firm.
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
Many business phone systems rely on interactive voice response (IVR) menus. Until now, these systems created a barrier for AI agents, limiting automation in key workflows.
We’ve added support for generating keypad tones as a system tool across telephony stacks, so ElevenLabs Agents can interact with IVR menus directly. Developers can enable it with a single line of code.
This capability makes it possible for voice agents to complete tasks that previously required waiting on hold and manually entering options. For example:
With IVR navigation, phone-based operations can now be fully automated by AI voice agents, reducing wait times and enabling faster service.
Dzięki nawigacji IVR, operacje telefoniczne mogą być teraz w pełni zautomatyzowane przez
Conversational AI 2.0 z nowymi funkcjami i gotowością dla firm.
A CCaaS platform now powered by native conversational AI
Napędzane przez ElevenLabs Agenci